Objective

HR Generalist and Business Partner with background in multi-site, 24x7 manufacturing and operations companies. Adapts HR to overall strategic goals, and develops key talent and establishes best practices to build high-production workforces. Experienced facilitating major growth and transitions, including M&A activities, organizational restructures, and culture changes.

­ HR-Business Alignment ­ Employee Relations ­ HR Policies & Procedures ­ HR Law, Gov’t Compliance
­ Change Management ­ Issue & Conflict Resolution ­ Benefits Administration ­ Full Cycle Recruiting
­ Process Implementation ­ Mediation & Advocacy ­ FMLA/ADA/COBRA, 401(k) ­ Workers Comp, STD, LTD

• Trained manufacturing managers on company policies and procedures, executed all aspects of HR and instituted new programs to minimize workers comp; recruited for all positions including management, warehouse, and light assembler.
• Introduced new hire process that reduced costs/time 33%, introduced attendance policies, and grew attrition/morale.
• Recognized SME on new HR technology and system implementations such as Brassring and payroll solutions.
• Developed HR infrastructure and user guide manuals for internal processes for onsite and telecommuting programs.

Professional Overview

Confidential,Human Resources Generalist 2008-2012

• Consulted with internal management, supervisors, and employees on employee relations and performance improvement; promoted and managed adherence to current HR policies, procedures, and best practices.
• Worked with and guided business partners on STD, LTD, COBRA, FMLA, ADA, EEOC, payroll, I-Pay, employee relations, recruitment, policies, employment law, client relations, compensation, reorganizations, lay-offs, and exit packages.
• Recruited for professional, IT, exempt, and non-exempt positions and managed compliance with federal, state, and local laws for benefits, compensation, employment, and training; processed new hires in I-9 E-Verify system.
• Managed 10-15 FMLA and leave cases each month; represented in hearings and worked with payroll on paid time-off.
• Selected doctors to participate as providers on WC panel.

Key Projects:

• Structured and deployed HR programs to achieve successful launch of new Knoxville site; designed and supported HR policy training, compensation, benefits packages, productivity incentives, and new hire orientation.
• Engaged vendor and negotiated contract for temporary labor, cutting overall labor and testing expenses 65%.
• Increased 401(k) plan participation for upcoming enrollment year; successfully negotiated with providers on health care, 401(k) and retirement services, and safety.
• Successfully passed PeopleSoft, 401(k), and Kronos Audits for past three years; reduced liability with stronger data accuracy.

Confidential,Human Resources Consultant 2006-2008

• Consulted on management, employee relations, coaching, staffing, policies, and employment law and client relations; served as liaison to internal departments and external entities and vendors.
• Developed action plant to fill open positions quickly; identified sources for qualified candidates and led sourcing strategy; recruited for non-exempt, professional, technical, managerial, and executive positions.
• Assisted clients with resume development and job searches; screened resumes and applications; conducted behavioral-based interviews; coordinated customer meetings; maintained client calendar and travel plans.
• Maintained current HR and employment laws; managed relationships with state and local regulatory agencies.

Confidential,Human Resources On-site Generalist & Manager 2001-2006

• Counseled management and supervisory-level staff on HR issues such as employee relations, compensation, organizational development, policy interpretation, and performance management; served as liaison to company-wide departments.
• Arbitrated and resolved disputes involving temporary personnel, and represented company at unemployment hearings.
• Developed new recruiting strategies that delivered significant cost savings while enhancing retention rates; orchestrated all employment activities from screening/selection through new hire orientation and benefits enrollment.
• Managed successful union avoidance campaign resulting in no election.

Confidential,cont.

Key Projects:

• Managed I-9 recertification process for employees; researched, identified, and resolved discrepancies.
• Integrated HR goals with business operations agenda and strategic plans; launched and managed a telecommuting program that achieved 75% employee participation, increased morale, and reduced operating expenses.

Confidential,Human Resources Generalist 1997-2001

• Oversaw implementation and adherence to HR policy, procedures, and best practices for employees, supervisors, and management-level personnel at multiple locations; advised on salary, benefits, and government compliance areas.
• Executed HR services to IT, engineering, call center, and operations departments; managed employment programs, facilitated community relations, and assisted with M&A activities.
• Performed due diligence education and coached client groups on ER, EEO, AA, labor law, compensation, rewards and recognition, performance management, and talent review; conducted new hire orientation; maintained training records.
• Consulted on employment and retention strategies, as well as designed management structures and succession plans, and implemented and coordinated internship, co-op, and INROADS programs.
• Coordinated with corporate security, legal, and compensation consultants on resolving hostile work environment, harassment, discrimination, compensation administration, employee relations, and policy violation issues.

Key Projects:

• Project managed HR coordinators on special initiatives such as implementing and organizing new hire process, open benefits enrollment, and employee opinion survey.
• Created and implemented the Affirmative Action Plan and facilitated on-site OFCCP review; successfully completed two OFCCP desk audits.

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Education & Technical Skills

BA in Business Management & Communication