Director Collaboration Practice Resume
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Shelton, CT
PROFESSIONAL EXPERIENCE:
Confidential, Shelton, CT
Director Collaboration Practice
Responsibilities:
- Responsible for creation/update of method and procedures of service delivery, implementation of Confidential Technologies (CUCM, CUC, Tandberg Video, IM&P, UCCX, UCCE, CVP), UCS (C and B Series), Nexus platform (FiberChannel, FCoE, FabricPath, vPC, OTV), Storage technologies (MDS Fiber Channel, FCIP) and Vmware.
- Overseeing sales effects, creation of Statement of work, services quotes, and request for proposals.
Confidential, Woburn, MA
Sr. Solutions Architect
Responsibilities:
- Unified Communication and Collaboration (audio, video, presence)
- Contact Center Technologies (UCCX, UCCE, CVP)
- Datacenter Technologies (Nexus switching, Unified Computing)
- Routing and Switching
Confidential, Edison, NJ
Sr. Unified Consulting Engineer
Responsibilities:
- Developed High/Low Level Cisco IP Telephony Network Architect.
- Lead/develop Unified Communication implementation strategy/plan; work with global team from across the world.
- Developed/advised customer’s technical policies and procedures.
- Helped customer with technical directions, sets vision, goals and direction of team/organization.
- Leaded migration from Legacy PBX environments to Unified Communication and earlier version of CUCM/CUC to latest version.
- Served as advisory consult to customer’s internal activates and developments.
- Served as Pre/Post - Sale consulting engineer for highly complex Unified Communication technologies.
Confidential, New York, NY
Sr. Manager - Systems Engineering
Responsibilities:
- Responsible for managing a team of individual contributors
- Overseeing departmental budgets, career paths for employees, trainings, promotions, keep employee motivated, meeting corporate objectives and company’s directions.
- Responsible for the overall on-time and on-budget project goals
- Provided leadership in voice and data architecture and integration
- Lead the team to creates design opportunities for in-house and customer’s environments via the exploration of new technologies and features
- Consulted with customers and in-house business units to solution needs, advises on technical designs and provides innovative solutions
- Identification of innovative testing tools and methodologies to meet business needs
- Ensured that standards and other documents are synchronized with changes in technology
- Architect solutions for most complex and/ or critical network maintenance
- Consults on the maintenance and adherence to standards and guidelines for the effective use of databases
- Consulted with internal and external technical resources to produce highly effective performance tuning methods
- Provided technical direction sets vision, goals and direction of team/organization
