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Director Collaboration Practice Resume

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Shelton, CT

PROFESSIONAL EXPERIENCE:

Confidential, Shelton, CT

Director Collaboration Practice

Responsibilities:

  • Responsible for creation/update of method and procedures of service delivery, implementation of Confidential Technologies (CUCM, CUC, Tandberg Video, IM&P, UCCX, UCCE, CVP), UCS (C and B Series), Nexus platform (FiberChannel, FCoE, FabricPath, vPC, OTV), Storage technologies (MDS Fiber Channel, FCIP) and Vmware.
  • Overseeing sales effects, creation of Statement of work, services quotes, and request for proposals.

Confidential, Woburn, MA

Sr. Solutions Architect

Responsibilities:

  • Unified Communication and Collaboration (audio, video, presence)
  • Contact Center Technologies (UCCX, UCCE, CVP)
  • Datacenter Technologies (Nexus switching, Unified Computing)
  • Routing and Switching

Confidential, Edison, NJ

Sr. Unified Consulting Engineer

Responsibilities:

  • Developed High/Low Level Cisco IP Telephony Network Architect.
  • Lead/develop Unified Communication implementation strategy/plan; work with global team from across the world.
  • Developed/advised customer’s technical policies and procedures.
  • Helped customer with technical directions, sets vision, goals and direction of team/organization.
  • Leaded migration from Legacy PBX environments to Unified Communication and earlier version of CUCM/CUC to latest version.
  • Served as advisory consult to customer’s internal activates and developments.
  • Served as Pre/Post - Sale consulting engineer for highly complex Unified Communication technologies.

Confidential, New York, NY

Sr. Manager - Systems Engineering

Responsibilities:

  • Responsible for managing a team of individual contributors
  • Overseeing departmental budgets, career paths for employees, trainings, promotions, keep employee motivated, meeting corporate objectives and company’s directions.
  • Responsible for the overall on-time and on-budget project goals
  • Provided leadership in voice and data architecture and integration
  • Lead the team to creates design opportunities for in-house and customer’s environments via the exploration of new technologies and features
  • Consulted with customers and in-house business units to solution needs, advises on technical designs and provides innovative solutions
  • Identification of innovative testing tools and methodologies to meet business needs
  • Ensured that standards and other documents are synchronized with changes in technology
  • Architect solutions for most complex and/ or critical network maintenance
  • Consults on the maintenance and adherence to standards and guidelines for the effective use of databases
  • Consulted with internal and external technical resources to produce highly effective performance tuning methods
  • Provided technical direction sets vision, goals and direction of team/organization

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