SUMMARY:

To obtain a position which will enable me to utilize my skills and abilities to the best extent.

PROFESSIONAL EXPERIENCE:

Confidential,Durham, NC

Administrative Assistant

Responsibilities:

• Creeting clients and guests
• Answering phones
• Receiving, mailing and distributing client packages
• Preparing completed returns for clients
• Mailing and receiving engagement letters
• Miscellaneous data entry
• Assist in contacting clients to gain necessary tax information
• Prepare returns and client information between Raleigh and Durham office locations
• Alphabetize and file all individual and corporate files

Confidential, Lake Worth, FL

Office Coordinator/Receptionist

• Solely responsible for the development and execution of 1767 unit - owner files from paper to digital
• Played a key role in the year-long transfer from Confidential cable to Hotwire cable within the subdivision
• Assisted over 1700 residents during the cable crossover, some of which were out of state
• Worked with residents of over 1700 units on a day-to-day-basis
• Oversaw 19 courts, roughly 10 board members per court
• Responsible for answering all questions regarding bi-laws within each court, all of which vary by court
• Ensured that all monthly maintenance fees were received, submitted and processed by AR by each monthly deadline
• Was responsible for notifying any resident if their monthly maintenance fee was late or not received
• In charge of issuing any notices of late fees
• Guided more than 1700 residents when submitting maintenance requests, grievances, complaints and concerns
• Distributed all resident barcodes after reviewing driver’s license, auto registration and auto insurance
• Worked as a liaison between guests and guard gate
• Responsible for ensuring that all residents’ concerns, question and inquiries were responded to in a timely fashion
• Worked hand-in-hand with those in charge of day-to-day activity and business within each court
• Administered all voting ballots within all 19 courts and was responsible for ensuring that all returned votes were complete with signature and envelope by the voting deadline
• Worked as a liaison between the FCO office and all realtors and potential owners/renters
• Ensured that the proper owner/rental applications were given out for each of the 19 courts
• Approved all applications for purchase or rental, including application fees, prior to submitting all paperwork for approval
• Played an intricate role in ensuring the safety of all residents especially during severe weather threats
• Fielded phone calls to the appropriate parties

Confidential, WPB, FL

Front Desk/Promotions

• Acted as the first face listeners saw as they entered the lobby
• Assisted in distributing prizes to winners via PromoSuite
• Directed phone calls to appropriate parties
• Contributed to planning and development of Broadcasting events
• Aided in working with winners and listeners to assure listener satisfaction
• Completed voiceover work for WMBX and WRMF
• Volunteered during stations’ events
• Assured all employees were kept up-to-date on employee absences

Confidential,Boca Raton, FL

Associate Producer, Office Depot Studio

• Acted as the key Trainer in 6 Office Depot Product Knowledge videos, which were distributed to over 1300 Office Depot stores, DMs and RVPs for internal training
• Acted in a large number of Office Depot productions in 2007, 2008, 2009, most of which are shown around campus, some of which have been shown on television
• Co-produced over 250 internal productions in 2008, over 225 in 2009
• Acted as secondary editor for a number of internal productions
• Produced two NASCAR races in 2008 while supporting Office Depot’s NASCAR drivers, Carl Edwards and Tony Stewart
• Worked very closely with Office Depot Executives, including CEO Steve Odland, during the production of various projects
• Oversaw a number of distributions of Product Knowledge DVDs going out to over 1300 Office Depot stores, Trainers, DMs and RVPs
• Acted as the main anchor in many internal productions
• In charge of coordinating volunteers for various video shoots both inside and outside of the headquarters
• In charge of keeping projects up-to-date including Daily Office Logs, Project Listings, Folders in S:Drive, Talent Releases

Confidential,Delray Beach, FL

Inventory Planner, Inventory Management Operations

• Analyzed department/SKU/location base for new stores to maintain in-stock levels, maximized turnover and fill rates and minimized lost sales for new stores and DCs
• Monitored and analyzed automatic and manually replenished items
• Worked closely with new stores to prepare for soft opening
• Stayed in contact with Store Managers, District Managers and crossdocks to manage the flow of non-catalog and customer-specific stock items
• Communicated with vendors to confirm crossdock and direct-to-store purchase orders were ordered and delivered on time for the store’s merchandising date
• In charge of global ordering as required from the New Store team and analyzed lead times for on-time shipments
• Contributed to the communication and coordination of store-to-DC assortment changes with Merchandising, Store Planning and the field
• In charge of the Daily Load Close report which is sent out to all associates involved in the new store opening process

Confidential,Delray Beach, FL

Assistant Merchant, Merchandising

• Provided Administrative and Merchandising support to Merchants
• Proofed inserts prior to final print; this includes pricing, grammar, copy and images
• Ensured new items were set up in the system and contacted vendors for follow up, assured ample amounts of product were available at each store per the weekly projections
• Maintained all pricing for various departments and made sure all changes were addressed in a timely manner
• Worked closely with the Sr. Associate Merchant on the Clipstrip Program
• Assisted in POG changes which included analyzing current assortments, understanding POG systems, timelines, vendor roles and commitments, signage, vendor communications and dispositions
• Took sole responsibility of the Glue POG change which ended successfully
• Reviewed and analyzed sales reports, pricing strategies and branding strategies