We provide IT Staff Augmentation Services!

Account Executive Resume

3.00/5 (Submit Your Rating)

Carson, CA

Hire Now

SUMMARY:

  • Highly talented, hard - working and goal oriented individual interested in pursuing a career in sales.
  • Faithful to the Constitution of the Confidential
  • Strong background in customer service; great people skills
  • Willing to learn and grow; passionate about achieving a challenging position that allows meaningful contributions to a business success
  • Excellent computer and research skills
  • Superb leadership and communication abilities

COMPUTER SKILLS:

  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Visio

PROFESSIONAL EXPERIENCE:

Confidential, Carson, CA

Account Executive

Responsibilities:

  • I am accountable for developing a Territory Plan to drive business results and territory performance.
  • The Territory Plan is inclusive of: identifying and prioritizing new business opportunities, developing a client engagement plan, and executing against company-wide initiatives.
  • This role is responsible for securing new client appointments and successfully managing the sales pipeline required to achieve plan.
  • I am responsible for gathering client intelligence prior to the first appointment and building a program to meet client needs, driving close rates.
  • This position also documents all client visits, identifying current status of activity utilizing assigned tools.

Confidential, Carson, CA

Business Development Manager

Responsibilities:

  • Manage a book of 400+ accounts in the Los Angeles area
  • Responsible for customer retention and base business growth
  • Work with little guidance to come up with strategies to accomplish goals

Confidential, Valencia, CA

Sales Person

Responsibilities:

  • Sold cars, new and used
  • Provided test drives, worked through the sales process, from introduction to delivery

Confidential, Valencia, CA

National Account Manager

Responsibilities:

  • Sales for 2 - way radio accessories (law enforcement, studios, hotels, etc)
  • Manage and open new accounts across the country
  • Provide marketing and sales ideas

Confidential, Agoura Hills, CA

National Account Manager

Responsibilities:

  • Sales - Orthopedic braces and splints
  • Made cold calls to open new accounts
  • Sent out samples and did scripted demos over the phone

Confidential, Valencia, CA

Quality Assurance Coordinator/CSAT Analyst

Responsibilities:

  • Regular monitoring of agent calls and emails, both live and remotely for 60+ agents
  • Provide quality analysis and coaching
  • Ensure that all customer Service Level Agreements and Department metrics are met
  • Observe trends and make recommendations for improving work processes in the organization based on the analysis of customer surveys

Confidential, Valencia, CA

Temporary Department Supervisor

Responsibilities:

  • In a supervisor capacity, provide quality analysis and coaching to the team
  • Monitor and adjust time cards and schedules
  • Provide department reporting and analytics to the account manager
  • Provide subject matter expertise to the team

Confidential, Valencia, CA

Customer Service Representative

Responsibilities:

  • Handle calls and emails for Volume License customers
  • Met call handle time and logging metrics for the department
  • Accurately record, remember, and verbally communicate detailed information
  • Deliver world - class customer service and build customer satisfaction and loyalty
  • Provide effective and timely resolution of a range of customer inquiries

Confidential, Valencia, CA

Executive Assistant

Responsibilities:

  • In the area of home loan modifications, received, processed, and submitted files for loan modifications
  • Contacted clients and status serviced the accounts until completion
  • Collected payments from clients and balanced the accounts receivable.
  • Also contacted leads and sold modifications

Confidential, Valencia, CA

Server

Responsibilities:

  • Served customers in the restaurant
  • Experienced in the up - sale and cross-sale, had to prioritize in a fast paced environment
  • Took orders and handled cash and credit card transactions

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship