SUMMARY:

Seeking a Senior Voice Architect / Engineer role with an organization that can utilize my technical skill set in Cisco Collaboration and Telepresence: As a senior voice engineer leading large voice deployments with detail design and coordinated implementations for minimal downtown time and improved productivity within any business.

EXPERIENCE:

Confidential

Senior Voice Engineer

Responsibilities:

• SIP Trunk design and build between two data centers
• Lead Engineer for UC Practice and support for all school districts
• Managed all CUCM clusters under management for Confidential
• Design and build of the SME cluster with HyperFlex servers
• Design and build of each CUCM cluster that was migrated into the centralized solution
• Manage billing material for each school district

Confidential

Senior UC Architect

Responsibilities:

• QoS Redesign of Layer 2 and Layer 3 devices
• Improved Call Routing with 10 digit calling inter - site and 4 digit intra-site
• CUCM Configuration Design for 10.5
• Troubleshoot SIP Trunk negotiations
• Troubleshoot SIP Trunk SDP media packets
• TMS Configuration Design
• Upgraded all UC Products in lieu of Open SSL vulnerability from Cisco
• Telepresence Server Design
• Bandwidth Assessment of the network environment
• Room Assessment for each Telepresence room
• Presence Configuration Design
• Skype for Business integration
• Lead Engineer for level 3 support
• Office 365 (Microsoft Lync and Cisco UC integration)
• Cisco CMR Hybrid design and deployment

Confidential

Senior Voice Architect

Responsibilities:

• Upgraded all non Cisco PoE switches
• Upgraded power supplies for all IDF's that require it
• Configured a 5 CUCM cluster on 9.1(2) SU1
• Configured IM&P 9.1Cluster of 2 servers with LDAP pulled from CUCM (no IM recording)
• Configured Meeting Place with 2 servers within the cluster and prepping to migrated to WebEx on Prem from Meeting Place
• Designed and configured Cisco Collaboration Edge for Jabber clients outside of internet network without using a VPN connection
• Configured all remote sites as H.323 endpoints
• Slow migration process to CUCM with QSIG Trunks setup with calls coming to the PBX and any new cisco phone deployment specific routes configured on the PBX pointing to the QSIG SIP Trunk
• Coordinated floor surveys on preparing to migrate users with Siemens phones over to Cisco
• Coordinated BAT process for building out phones
• Configured CUCM integrated with Exchange for voice mail
• Manage budgets for new projects
• Worked with Service Provider for SIP Design
• Turned up South America cluster using a standard gateway between the U.S and South American region cluster
• Turned up more MGCP site within the U.S
• Office 365 integration with Cisco UC with Lync Voice calling

Confidential

Senior Voice Engineer

Responsibilities:

• Manage the design and implementation of Cisco Telepresence hardware and endpoints
• Manage a budget for the Voice Team of $10Million to upgrade voice infrastructure
• Design SIP Redundant or load balanced Hub sites for call control for remote sites.
• Design and implement for 3 Cisco Telepresence 3010 with WebEx one touch plug-in on CTS 1.8.
• Designed and installed a Telepresence Server along with TMS, CUCM and VCS cluster
• Upgraded CUCM from 7.1 o 9.1 including hardware upgrade from MCS 7845 to UCS 210-M2 Server
• Configured LDAP integration on CUCM
• Configured CUCM for Cisco Telepresence
• Installed and configured Unified Presence integrated with OCS
• Reconfigured call routing for a more simplified routing plan within CUCM
• Configured a Media Gateway Cluster of 3845 ISR’s as dedicated gateways for conferencing, transcoding and MTP’s
• Integrate all CUCM Telepresence units with Tandberg video conferencing between CUCM and VCS through a SIP Trunk
• Designed a Video solution for Jabber and Lync video communication between a VCS Lync gateway and OCS Proxy Servers

Confidential

Senior Pre-Sales Engineer

Responsibilities:

• Design and install global Voice networks with CUCM, Unity Connection IM&P and Telepresence.
• Design and implement Distributed BGP WAN environments with different BGP AS for enterprise network supporting SIP Trunk design.
• Design and install IPC and CUCM Turret integration for traders
• Review and analyze current technology infrastructure and its ability to support strategic corporate objectives.
• Troubleshoot SIP Trunk negotiations
• Troubleshoot SIP Trunk SDP media packets
• Design SIP Trunk for load balancing inbound calling & failover scenarios
• Provided room assessments for Telepresence deployments
• Configured Layer two QoS and Layer three 3 for Voice and Real Time video traffic
• Design SIP Trunk on the backend within the SP prospective for the end client
• Design large Cisco Telepresence Exchange for intra & inter-company communication.
• Support development of business drivers, business case and high level program implementation plan.
• Work with Account Executives on RFP’s on pre-sales VoIP design work.
• Translate customer business issues/opportunities into technical solution/business requirements.

Confidential

Senior Telepresence Manager

Responsibilities:

Responsibilities:

• Installed CTS 500, 1000, 1100, 1300 and 3010
• Configured CTMS along with CTS - MAN 1.6 on CUCM 7.0.2
• Integrated CTS-MAN with Exchange 2003
• Configured Cisco Telepresence Recorder & Telepresence Security with Etokens utilizing TLS
• Currently working on designing a intra-company WAN within one Service Provider connecting two separate MPLS endpoints. (This design will be service provider managed with CUCM and CTMS)
• Running a RRA (Room Rediness Assessment) with a Confidential Acoustilyzerintesting reverberation and ambient noise.
• Running Network Path Assessment by testing bandwidth utilization by running an IP SLA from endpoints and monitoring that video simulated traffic with PRTG.
• Skilled in Camera Tuning for 500, 1000, 1300, 1100 and 3000 and 3010.
• Able to configure Adhoc dialing and Static (meet-me) dialing

Confidential

Senior Voice Engineer

Responsibilities:

• Managed a voice network infrastructure related to CallManager 6.x, Unity 4.x, IPCC Express 4.x and IPCC Enterprise along with IP Routing on Cisco 3800 series routers.
• All related responsibilities were surrounding CallManager upgrades to 6.x, Unity upgrade, manager the Tandberg video endpoints troubleshooting layer 3 issues, call routing and voice QoS issues as well.
• Confidential has 30 sites globally with one SP for MPLS use for all IP voice related issues.