IT Systems Manager Resume Baton Rouge, Louisiana - Hire IT People

SUMMARY
INFORMATION TECHNOLOGY PROJECT MANAGER
Risk Assessment * Project Leadership * Scope Development * Budget Management

Leads from the intersection of business and technology to provide top-level strategic planning, analysis and operational leadership for advanced technology systems, services and solutions.

PROFESSIONAL EXPERIENCE

Confidential, Baton Rouge, Louisiana January 2006 – Present
(Louisiana Land Trust / Quadel Consulting)

IT Systems Manager

Organizational Development & Leadership

Managed through a period of accelerated expansion as business has experienced explosive growth (better than 100% increase in number of physical IT assets, volume of data, number of clients and users). Worked collaboratively with executive management on key strategic business and IT initiatives.

Developed Project Scope for $3M SCADA Grant Management Software Project in compliance with regulations per US Department of Housing and Urban Development (HUD), along with The Community Development Block Grant (CDBG)

Established and implemented Change Request review procedure which ultimately Reduced Task Order spending by 60%.

Trained 160+ software users for the eGrants Web-Database including senior executives, staff, vendor and parish government employees across the State of Louisiana

Created IT policies, procedures, controls based upon best practice standards of the IT.

Internalized technology duties within the company and reduced external contractor dependency.

Coordinated procurement of essential IT services based upon the State of Louisiana procurement policy in responses to client RFPs and SFO’s.

Managed a complex internal audit of all IT operations, processes, standards and controls. Achieved an improved executive summary rating and brought all action items into compliance in 6 months.

Continually evaluated business processes to identify opportunities to streamline operations, standardize processes, eliminate repetition and accelerate productivity. Reduced IT team’s overall time on administrative functions from 28.4% to 11.5%.

Technology Leadership & Advancement
Planned and directed 100+ technology development, installation and upgrade projects over the past 4 years (heavy emphasis on data security, software uniformity and disaster recovery processes). Major projects included:

Implemented Barracuda Local Backup Solution

Network & Desktop Security Programs

Coordinated Off-Site Disaster Recovery Tests

Established Regional Wide Area

Incorporated Professional Web and Spam Filtering

Symantec Endpoint Anti-Virus Upgrade

Windows XP-Windows Vista-Windows 7 OS Migration

Created Off-Site/Remote Equipment Use Protocol

Orchestrated upgrades to IT Infrastructure and automated ticket creation and reduced help desk resolution time.

Upgraded and expanded the Data Backup and Recovery process. Planned and directed disaster recovery programs, including annual off-site test of data recovery validation and recovery time.

Improved Disaster Recovery process and Reduced Local and Off-Site Backup Cost by 52%. Updated business continuity plans, managed vendors, and led implementation of new systems, software and services.

Partnered with IT vendors to forecast 5-year trends and identify future needs for hardware, data retention, data integrity, security and new business processes.

Cross-Trained IT staff to promote vertical and horizontal expansion while boosting employee morale.

EDUCATION
Bachelor of Science in Management

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It Systems Manager Resume

Baton Rouge, LouisianA

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