Field Technician Resume Philadelphia, Pa - Hire IT People

To whom it may concern

The position as a NOC Technician at USM Business Systems is a great match with my education and work experience.
While working as a technician, I provided installation, inspection, and troubleshooting support to America's Largest 4G Network. With the confidence of my supervisors, I coordinated meetings, analyzed objectives, and developed strategies to further our goals. I will bring forth experience with computer systems, digital circuitry operations, installations, and configurations.
While Enlisted in the Air Force and performing my duties full-time, I completed my Associates in an Applied Science Degree, majoring in Electronic Systems Technology. I am now actively pursuing a Bachelors of Science for Information Systems Management-Networking through Strayer University Online.
I have set forth a solid record of success at work and in the community by encouraging self-improvement, excellence and leading by example. I am an active volunteer within my company and still enjoy participating in community events.
I am available for an interview at a suitable time. With my experience, education, and commitment to the customer, I firmly believe that I have what it takes to continue excelling as an employee with your company. Please feel free to contact me. I look forward to hearing from you soon.
Thank you for your time and attention.

Sincerely

Electronic Systems A.A. Degree
Journeyman Systems Technician
Command/Control Subject-matter Expert
Briefings Coordinator
Proficient Microsoft Office
Documented Training Experience
Quick to Adapt to Change
Community Outreach Volunteer

Experience

Confidential, June 1, 2011 - May 1, 2012
Field Technician

Implemented basic radio frequency theory in an field operation environment
Performed basic troubleshooting with telecom vendors and engineering team
Provides daily support for key projects while completing required maintenance

Confidential, June 1, 2010 - June 1, 2011
Associate Switch Technician

Conducting wireless network equipment installation and maintenance
Testing, locating and repairing complex data transport problems
Performing database backups and conduct maintenance of hardware and software
Working with telecom vendors to meet schedules for new equipment installations
Assist RF engineering to ensure the best possible network performance

Confidential, November 16, 2010 - May 29, 2010
Customer Care Representative

Provided technical support for customers over a helpdesk
Check for billing errors and apply credits as necessary
Take ownership and develop good business decisions for customer complaints
Handle device activations, suspends and disconnects
Check coverage maps and alerts for 1X, EVDO, GSM and CDMA outages

Confidential, December 05, 2006 - May 08, 2009
Satellite, Wideband and Telemetry Systems Technician

Initiated troubleshooting measures on electronic equipment
Performed preventive maintenance and performance checks
Developed mission strategies and objectives
Administered technician apprenticeship program
Assistant manager of restructuring for the unit training initiative
Monitored local program compliance schedules and analysis reporting
Compiled and distributed performance and data exchange reports.
Implemented Electrical Principles tutoring program at Keesler AFB

Education

Associate in Applied Science
Major: 4VHP Electronics Systems Technology
Certificate, Distinguished Graduate
Bachelors of Science Degree a
Pre Pharmacy Student
Chemistry

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Field Technician Resume

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