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Program Manager Resume

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Bridgewater, NJ

SUMMARY

Individual with a proven record of accomplishment in personal business ownership and major corporations. Well motivated with a diverse field of expertise, including business management and client relations. Ability to work individually or within a team environment for the purpose of achieving company objectives.

EXPERIENCE

Confidential, LLC, Somerset, NJ 2008 2010
Bilingual Customer Service Representative/Program Manager
Customer Service Representative/Program Manager - Patient Assistance Program Department.

  • Duties included patient relations, managing and resolution of issues related with program accounts, data entry, MS Word/ Outlook/Excel.

Confidential,LLC, Bridgewater, NJ 1989 - 2009
Administrative Assistant/Owner/Medical Transcriptionist
Sole proprietor ownership of LLC, providing transcription services to major gastroenterological, surgical and ophthalmological associates.

  • Worked in gastroenterological office where duties included patient relations, expense reports, travel arrangements, data entry, scheduling of surgical procedures, bookkeeping/collection of monies, patient precertification and resolution of issues with insurance carriers. Familiar with MS Word/ Outlook/Excel.
  • Provide transcription services to renowned surgeons and physicians in New Jersey area, including patient operative reports, history & physicals and progress notes.
  • Interface with all levels of client hierarchy, including physicians, nursing staff and financial personnel.
  • Company management including client and subcontractor relations, billing, payroll and related items.

Confidential, Piscataway, NJ 1983 - 1989
Department Coordinator
Administrative Assistant to Vice President in charge of sales for New York/New Jersey Region.

  • Maintaining sales quota data for entire sales force region, consisting of approximately twenty sales consultants, maintained calendars and expense reports, made travel arrangements.
  • Secretarial supervisor to seven sales consultant secretaries and department coordinator.

Confidential, Hillside, NJ 1980 1983
Executive Secretary
Executive Secretary to Vice President in charge of Sales for entire U.S. region.

  • Coordination of meetings with executives of major retail corporations, maintained calendars and expense reports, and attended meetings to take minutes.
  • Data entry of sales profits, bookkeeping, ledger entries.

EDUCATION

Associates Degree in Secretarial Science.

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