We provide IT Staff Augmentation Services!

Senior Account Manager Resume

Austin, TexaS

SUMMARY:

  • Consistently top - performing sales professional with an exceptional record of productivity in highly competitive technology markets.
  • Proven ability to build and maintain strong account relationships with companies ranging from sole proprietorships to the Fortune 500 and in a wide variety of industries.
  • Recognized throughout career as a leading sales producer and successful sales manager with the ability to coordinate sales, service, and technical support teams throughout the full sales and account management cycle.
  • Very strong analytical, problem solving, proposal development, interpersonal communication, and presentation skills.

PROFESSIONAL EXPERIENCE:

Confidential, Austin, Texas

Senior Account Manager

Responsibilities:

  • Managed the accounts of 165 current customers in 14 of the central and southeast states, focusing on sales of Confidential ’s Vision solutions to C-level executives and key stakeholders in leading architectural, engineering, and construction firms.
  • Maintained relationships with clients by providing support and information regarding solutions, researching and recommending new opportunities such as the company’s new Cloud offering.
  • Negotiated scope of contracts and pricing, closed sales, and coordinated with Confidential Services regarding training and system implementation at customer sites.
  • Achieved 100.3% of annual sales quota through September 2015 with $972K new revenue
  • Achieved 97% of annual sales quota in 2014, the first full year of service, with more than $1.5M in new revenue.
  • Retained and grew business with 100% of accounts managed.

Confidential, Austin, Texas

Customer Account Manager

Responsibilities:

  • Sold Confidential solutions, training, and technical support to Confidential Hardware stores in Massachusetts, Connecticut, Missouri, Wyoming, Texas, and Arizona.
  • Called directly on business owners and managers to identify upgrade opportunities and expand installations with such add-ons as rental, document-management, credit care, and instant rebate savings applications as well as server upgrades and hardware and software to support added POS stations.
  • Sold all hardware and software for new store locations. Represented the company at trade shows and industry user meetings.
  • Consistently ranked among the Top 25% of approximately 25 Customer Account Managers in both new business and customer retention.
  • Achieved Company Club in 2007 and 2012 with more than 105% of quota.

Confidential, Austin, Texas

Sales Representative

Responsibilities:

  • Sold new homes in developments in which prices ranged from approximately $150K to $250K.
  • Showed completed model and spec homes and followed up with prospects to qualify purchasers and close sales.
  • Worked closely with title companies and mortgage brokers throughout the closing process and with development project managers to keep buyers informed of construction and finishout progress.
  • Always met or exceeded sales targets and ranked among the company’s sales leaders and ranked 1st in sales in May 2004 and March 2003 with more than $1M in total sales.

Confidential, Houston, Texas

Major Account Manager

Responsibilities:

  • Recruited by a former supervisor at Confidential to manage relationships with the company’s five largest accounts— Confidential, Shell, TXU, Reliant Energy, and Confidential —with recurring annual revenues of more than $5M.
  • Coordinated sales, marketing, and professional service initiatives to address customers’ business requirements in such areas as billing, financial management, revenue forecasting, pricing, cost analysis, settlements, and transaction management.
  • Developed and maintained strategic relationships with third-party technology providers such as American Management Systems (AMS), Siebel, and Accenture.
  • Attained 116% of software sales in 2002.
  • Closed a new account relationship with Shell that was valued at $1.2M in 2002.
  • Certificate for Outstanding Accomplishments, 2001, for demonstrating leadership, strong communication, teamwork, and exceeding expectations.

Confidential, Austin, Texas

CRM Software Sales Consultant

Responsibilities:

  • Recruited to sell the IWM/CRM solutions to corporate and Confidential clients and completed the Confidential Executive Business Confidential course and the 1’2 Intelligent Chain Management course.
  • Consistently met production targets.

Confidential, Austin, Texas

System Sales Representative

Responsibilities:

  • Recruited by a former manager at Bell & Howell (below) to open the new Confidential & Confidential and penetrate Texas state and local Confidential accounts.
  • Sold complete solutions that included hardware, software, professional services, and maintenance and support contracts for UNIX, AS/400, Windows, and client-server platforms.

Hire Now