Summary
Dedicated HR professional with experience managing a full spectrum of human resources processes, including client relations, HR systems, benefits/payroll administration, training initiatives, recruitment, and talent management.

Key Skills

• Worker’s Compensation Management
• Confidential Record Keeping
• HRIS Database Administration
• Employee Engagement Initiatives
• Benefits/Payroll Administration
• Staff Recruitment and Retention
• Employee Relations
• Employee Development and Training
• HR Policies & Procedures
• Employee Counseling and Recognition

Experience

Confidential– Clearwater, FL and Roseville, CA (November 2008 – May 2009 and February 2010 – present)
Full-time homemaker and volunteer.

• Led job training seminars and resume workshops for residents of Pinellas Hope, a homeless shelter in St. Petersburg, FL.
• Manage Group Leaders and training as the Small Groups Coordinator for a non-profit organization, Mothers of Preschoolers in Roseville, CA.
• Volunteer with the College Ministry and Young Married Ministry within my church.

Confidential– Dunedin, FL (June 2009 – January 2010)
Contract Manager
Managed 30 contracts, including client relations, for an educational testing company.

• Acted as the first point-of-contact for clients on all educational testing needs, including guiding subject matter experts through the testing process.
• Created a training program for each operational position within the organization.

Confidential– Flowery Branch, GA (November 2007 – October 2008)
Human Resources Generalist
Provided all Human Resources functions for all salaried and hourly employees at a Fortune 500 automotive supplier manufacturing plant with over 250 employees.

• Reduced employee turnover and absenteeism by creating employee motivational programs and refining the recruiting process.
• Created a training program for all direct and indirect manufacturing employees that increased employee involvement and internal growth.
• Developed a reward and recognition program that has proven to reduce absenteeism and motivate employees.
• Managed employee workforce changes, including utilization of staffing agencies, during periods of downturns in business and new business.
• Handled a variety of employee relations issues with care, including corrective action, terminations, workers compensation claims, investigations, FMLA, and policy administration.

Confidential– Lawrenceville, GA (August 2007 – November 2007)
Assistant Operations Manager
Provided staffing and human resources support to manufacturing and logistics facilities.

• Increased sales with businesses in the region by providing staffing and employee support.
• Managed employee relations and customer relationships.

Confidential– Camden, NJ(June 2005-July 2007)
Human Resources Coordinator (November 2006 – July 2007) 
Provided Human Resources support to World Headquarters and Field-based client team within the Campbell USA Sales business (550+ employees) through acting as the primary HR contact on Company initiatives and policies, directing orientation and other training seminars, managing the training budget, and conducting the exit process.

• Continued to work from home in HR function for several months when my husband’s job relocated to Atlanta.
• Ensured PeopleSoft and SAP alignment across the entire Sales function during Campbell Soup Company’s SAP implementation.
• Streamlined the onboarding process for all new hires by aligning client group needs with staffing and recruiting initiatives.
• Led in actions leading to greater employee engagement including enhancing communication among teams, encouraging greater participation in the performance management process, and developing employees through training initiatives.

Senior SAP Project Coordinator (June 2005 - November 2006)
Head coordinator for a project implementing SAP for Campbell’s worldwide. Began as a Kelly Services employee and was hired into a full-time position after a few months.

• Head project coordinator, working alongside the Vice President for Global SAP, for Campbell Soup Company’s largest project in its history – the implementation of SAP
• Participated on the Training and Change Management special project teams in order to assist in preparing the entire Company for organizational changes due to the implementation of SAP.
• Acted as the lead administrative support to a team of approximately 200 people including Campbell Soup Company employees and consultants.

Confidential- Miami, Florida (November 2004 – March 2005)
Sales Manager
Spearheaded the domestic sales force for an international furniture distributor in its first year of execution in the United States, including hiring all sales personnel, training the sales force, and initiating and maintaining customer relationships.

• Increased sales by ensuring the success of the product through operations and marketing.
• Directing business functions, including administrative support and organization of vendor-buyer relationships.

Guidance Counselor
Counseled university students in personal development issues and trained university students in entrepreneurship and career development through full-time work with non-profit organizations in international communities in Bosnia.

• Provided student development academically, relationally, and spiritually at the University of Sarajevo. Organized and hosted large-scale community events, including a winter coat distribution by American businesses to Kosovo refugees and the distribution of school materials to University students by American companies.

Technical Skills 
HRIS, Peachtree Accounting System, Gelco Expenselink System, PeopleSoft, MS Office, Outlook, Lotus Notes, ManageNow, TestDirector, American Express Travel System, Website management through TeamSite, LexisNexis, Kronos, Payroll and Time Tracking Software systems

Education
Bachelor of Business Administration, , Major in Business Management and Organizational Behavior