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Logistics Manager Resume

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New Jersey, NJ

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QUALIFICATIONS

Excellent computer skills – proficient in Microsoft Word, Excel, PowerPoint, and Access

Practiced in customer service especially in dealing with challenging customers

EXPERIENCE

Customer Service Supervisor / Office Manager for a company which provided continuing education materiel and recertification testing to registered dietitians, registered nurses, fitness professionals, etc.

Reviewed answering machine messages; contacted customers to resolve problems, when necessary

Downloaded previous night’s course book sales orders from web site, transferring them to a Microsoft Access program for processing

Recorded previous day’s test results, both electronically and on manual answer sheets

Answered customer phone calls and took phone orders using the Pay Pal system

Prepared course book orders and processed them for shipment using the US Postal Service and UPS World Ship

Responsible for making sure that course book stockpiles were adequate and placing orders with the printer as necessary

Tabulated customer training data and prepared for national certification agencies such as the American Dietetic Association and the American Counsel On Exercise

Accomplished general filing

Proof read course books as new editions were drafted

WORK HISTORY:

2006 – 2008 Nutrition Dimension
1986 – 2002 Logistics Manager, Confidential
1977 – 1986 Transportation Coordinator, Confidential

EDUCATION

Confidential – Bachelor of Science in Environmental Studies and Minor in Land Use Planning

Confidential – Associate of Arts

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