Lead Data Entry Specialist Resume
Tulare, CA
OBJECTIVE: Seeking a challenging and professional career, that will allow me to utilize my 25 years of experience in Administrative and Customer Service Roles.
SUMMARY: I am very dependable and hard worker. I believe in being a team player. Work independently. I work well under pressure, and work well with meeting deadlines.
PROFESSIONAL
EXPERIENCE:
Confidential,TULARE, CA
LEAD DATA ENTRY SPECIALIST (03-2007 TO 06-2007)
Enter 1040 tax returns
Confidential,VISALIA, CA
CLERICAL/WAREHOUSE (11-2005 TO 10-2006)
- Complete Bill of Lading
- Inspect Truck for cleanliness/damage prior to loading product
- Confirm amount of product being shipped & type of product requested
- When load is completely loaded on truck, seal doors and release
- Take picture of completed load to prove product sent with no damage
- Answer phone calls
- Analyze/review over shipped or short product to correct possible errors
- From data transcriber or pullers information
- keep an Excel spreadsheet of all pictures taken for later date usage
Confidential,Visalia, CA
Collections/Customer Service (04-2005 to 11-2005)
- Sorted and worked incoming mail
- Audited accounts for accuracy
- Provided Customer Service
- Prepared correspondence utilizing MS WORD
- Utilized Excel to obtain call stack (delinquent accounts)
- Utilized Outlook for Emailing and receiving memos
- Completed review of accounts utilizing quality/quantity
Confidential,Visalia, CA
Child Support Officer (06-1994 to 10-2003)
- Generate and calculate child support orders
- Locate absent parents utilizing state wide locate tools
- Interview Clients and Enforce Court Orders
- Collections / Audit Child Support Accounts
- Answer multi-line phones
- Sorted and worked incoming mail
- Reviewed Medical, Welfare, DMV and other court screens
- Prepare Legal documents for court purposes
- Provide Customer Service and analyze credit reports
- Prepare correspondence utilizing MS WORD
- Used Excel to monitor work hours and record statistics
Confidential,Tulare, CA
Lead Data Entry Specialist (12-1987 to 06-1994)
- Supervise and trained unit of 32 data entry clerks
- Project and plan daily work for employees
- Monitor and record work performances
- Review time sheets for accuracy
- Enter 104 tax returns