Computer Operations Specialist Resume Lake Havasu City, Arizona - Hire IT People

OVERVIEW OF QUALIFICATIONS

Project management and implementation
Excellent troubleshooting and technical support abilities
Hardware setup and support all client devices including desktops, laptops, tablets and phones
Network setup and support antennas and vpns
Platforms: Windows, Mac and mobile platforms, IBM AS400
Office and Google Apps
Exchange and Google Apps Mail and backup
Web site and program development and maintenance
VOIP phone systems (Shoretel and applications)
Technical writing and training skills
Typing 70+ wpm

EMPLOYMENT HISTORY

Confidential,Arizona Nov. 2005 ~ March 2012
Computer Operations Specialist

Recent Projects

Citywide pilot of Google Apps Premier Edition Configuration, testing and support for all departments.
Implementation of Google Apps Premier Edition for LHC Police Department Configuration of split delivery system to coexist with Exchange Server 2003, as well as configuration, testing, training and support of other applications, including Docs, Forms and Groups.
Implementation of Shoretel Phone System to replace current system with VOIP system. Additional applications include fax, mobility, call recording, call accounting, and call center.

Confidential,Lake Havasu City, Arizona Jan. 2002 ~ Nov. 2005
Media Technician, Sr.

Supervision, maintenance and troubleshooting of all video and audio equipment, including computers, cameras, sound and video boards, monitors and pad cameras for interactive classrooms
Supervision, maintenance and troubleshooting of computer lab, related to NAU website and student coursework

Confidential, Lake Havasu City, Arizona Sept. 2001 ~ Dec. 2001
C/C++ Tutor

Confidential, Lake Havasu City, Arizona January, 2001 ~ Dec. 2001
Financial Aid Assistant

Administrative assistant for grants and loans, filing, typing, proofing loan and grant documents

Legal Administrative Assistant/Office Manager January, 1989 ~ August, 1999

Typing, filing, discover and pleading composition, accounting, and office management for trial lawyers
Experience in personal injury, workers compensation, medical malpractice