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Applications Engineer Resume

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Louisville, KY

Professional Experience

Confidential, Louisville, KY
HR Role: Applications Engineer March 2008 – Current
Functional Role: Testing Team Lead

  • Coordinate system and integration testing for onshore and offshore testers
  • Allocate software testing resources across projects
  • Manage acceptance testing support
  • Work closely with management to set appropriate quality levels
  • Consult with other teams to improve their testing processes
  • Establish testing standards and modify when needed
  • Monitor all current open defects
  • Create and maintain project metric reports


Confidential, Louisville, KY
Assignment: Confidential, June 2007 – March 2008
Role: Junior Web Developer

  • Production support team lead
  • System and system integration tester
  • Acceptance testing support

Confidential, Murray, KY
Role: Customer Support Representative March 2006 – April 2007

  • Handled software specific technical support problems
  • Primary Beta Tester
  • Representative to prospective sales clients

Education

Degree: Masters in Business Administration.

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