OBJECTIVE:

To obtain an Analyst position with your organization , where I can apply my in - depth experience in the information technology, accounting and financial management field. Seeking to leverage my ability to work across functions, implement new and efficient business strategies, provide exemplary service and promote workforce diversity globally.

SUMMARY:

Highly analytical, results-driven, and hands-on professional, with a broad-based background in offering expertise in managing diverse IT, accounting and financial management operations. Translating emerging opportunities into viable strategies and solutions. Skilled at implementing advanced technology tools and restructuring processes to increase efficiency, as well as directing staff toward superior performance. Exemplifying extensive knowledge in increasing operational efficiencies and enhancing customer satisfaction, coupled with comprehensive background in e-commerce software. Instrumental in introducing process improvements, streamlining business processes and implementing cost control measures. Elevating organizational performance through skillful restructuring in a dynamic, fast paced environment. Demonstrating dedication to co-workers and encourages a culture that engages, empowers and energizes people.

CORE COMPETENCIES:

• Great Team Player
• Negotiating Expertise
• Robust Leadership Skills
• Performance Management
• Staff Training and Development
• Customer Service Orientation
• Multiple Priorities Management
• Project Management
• Strong Communication Skills
• Strategic Planning Direction
• Creative Problem Solving
• Technological Proficiency
• Process Improvement
• Revenue Generation & Profitability
• Strong Business Acumen
• Accounting Expertise
• Information Technology e-commerce Software
• Data Mining
• Report Analysis
• Financial Management

TECHNOLOGICAL PROFICIENCY:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Project
• Microsoft Planview
• Microsoft Visio
• Sharepoint
• Agile
• JIRA
• SCSM
• BitBucket
• Git
• GoToMeeting
• Skype
• Unified Meeting
• Intershop
• Drupal
• Enterworks
• SharePoint
• SQL

PROFESSIONAL EXPERIENCE:

Product Data Analyst/e-commerce Manager

Confidential, Muscatine, Iowa

Responsibilities:

• Successfully developed an eCommerce site for dealers and performed eCommerce Software implementation and Upgrades.
• Performed Data Content Warehouse Analysis and Product Syndications for major HON Seller (SPRichards, Essendent, Amazon, IBuy, WB Mason, Sam's Club, Costco, Grainger, Office Depot, Staples, and more).
• Served as a Subject Matter Expert e-Commerce Retail Software, Punch-outs and Micro-sites.
• Directed impact in over $3 million in sales revenue.
• Liaison with IT to document system change requirements, and QA testing.
• Worked within Agile software development cycle and managed enhancements using JIRA.
• Worked directly with 3rd party integrators (PunchOuts2Go, Supplier Solutions, Jaggaer, SAP/Ariba).
• Recommended practices and procedures to improve efficiency and cost effectiveness of technical techniques.
• Identified, tracked, and resolved problems and published timely progress reports.
• Extensive data analysis for e-Commerce and Marketing.

Software Implementation & Training Analyst / Retail Systems Specialist

Confidential, Brandon, Florida

Responsibilities:

• Acted as a project manager with over 600+ line project, managed planning, configuring, and installation of both corporate and licensee Homestore’s.
• Successfully opened and trained new store openings in Richmond, Peoria, South Bend, and Danbury.
• Successfully worked on the AOM/POS and server upgrade in Jacksonville, Lubbock, and Carbondale.
• Conducted software systems and operational training for Homestore’s including software configuration, sales system Trainor (POS) and front end, back office accounting (EOD), receiving (RF), warehouse flow, inventory systems (AOM), product transfers, delivery management and routing, order management and inventory control.
• Served as one of the team member in Shanghai and Kunchan, China responsible for Item Master in the AX implementation.

Financial Advisor & Analyst

Confidential, Grand Rapids, Michigan

Responsibilities:

• Privately held mortgage brokerage houses and earned revenues approximately $30m, until market crash 2007.
• Served as an originator of conforming, non-conforming and sub-prime home mortgage loans.
• Communicated over the telephone and face to face with customers, end-users, lenders, and underwriters.

IT - Department Manager

Confidential, Aurora, Illinois

Responsibilities:

• Consistently reported to the vice-president, managed 10 technical employees and overcome the Y2K millennium bug scare.
• Led project and provided technical initiatives, including new locations, department expansions, software upgrades, and 100% end user help desk.
• Oversaw the network security administration, asset procurement of hardware and software within allotted budget and extensive QA testing and end user training for efficient post install knowledge transfer.
• Initiated Strategic plans for new technology, including upgrades and repairs, managing a $6 million budget.
• Implemented a Help Desk solution to IT Triage, proposal, purchase, installation and staffing full time Help Desk without increasing FTE’s.

Controller / IT Manager

Confidential, Oak Brook, Illinois

Responsibilities:

• Reported directly to President and indirectly to other 7 shareholders.
• Oversaw entire Network installation, configuration and implementation.
• Oversaw entire Network installation, configuration and implementation.
• Served as a “working manager” managing Treasury and banking relationships accurately.
• Prepared financial statement and account analysis and managed payroll and tax filings.
• Proposed and purchased in house time and billing solution saving over $50K annually.
• Oversaw data analysis explosion, tracking information, report generation, analysis and recommendations.