We provide IT Staff Augmentation Services!

Software Test Technician Resume

4.00/5 (Submit Your Rating)

South Windsor, CT

Hire Now

Career Objective and Profile

A challenging opportunity in the information technology services industry that will stimulate and enhance the application of my technical knowledge, skills and abilities to resolve business problems. Proficient in all operating systems, hardware and software, identifying and troubleshooting network problems, protecting networks from hackers, strong analytical, communication, task management and interpersonal skills.

Education
  • Pc Management & A+ Preparation
  • Desktop Operating Systems & Supporting Desktop Operating Systems
  • User and Application Support
  • Network Operating Systems & Infrastructure
  • Computer Information Security
  • Ethical Hacking

Confidential, 2009

Capital Community College, Hartford, CT

  • Extensive academic preparation includes successful completion of course work in Database Applications, Data Communications and Applications, Accounting and Legal Environment of Business.
Employment History

Software Test Technician- Confidential,CT 2011

  • Reviewed the specification which may be in the form of a flow diagram or merely commented source code which must be reverse engineered to form an outline specification.
  • Generated a test plan file consisting of test cases of various input/ output scenarios needed to fulfill the testing requirements for that unit.
  • Executed test plan on a target processor simulator.
  • Upon completion of the test, the test plan, result, and coverage files are were electronically archived.

Warehouse Incentive Selector- Confidential,Windsor Locks, CT 2011

  • Ensured accuracy of work and adherence to production and safety standards.
  • Read an Order Sheet or use a headset to find individual items within warehouse.
  • Removed full case or cases of product from storage rack and place on pallet.
  • Maneuvered pallet on an electric pallet jack until full or order is complete.
  • Ensured item pick accuracy and safety of product to prevent damage.
  • Manually wrapped the pallet by circling load with roll of plastic wrap until secure.

Test Operator II- Confidential,CT 2011

  • Performed set up and testing of PC monitors.
  • Performed set up and data wipe of PC hard drives; performed audit verification of data wipe.
  • Perform set up testing on PC systems and notebooks with software; perform minor troubleshooting on units missing hardware using established test equipment and procedures; analyze symptom displayed by unit to determine pass or fail status.
  • Disassembled and removed subassemblies as may be required for established parts harvesting and recycling procedures.

Radio/Computer Technician- Confidential,Manchester, CT 2011

  • Diagnose communication system problems
  • Setup system to sell off older inventory on company website, eBay, or

similar such methods. Mange selling process.

  • Installation of base station antennas on customer premises and tower sites

belonging to the Company or leased from others.

  • Coordinated with the CTO to conduct various RF engineering tasks.
  • Provided technical assistance with customer communication systems both

in house and off site throughout the state.

Externship- Confidential,CT 2010

  • Remote technical support. Provided quality technical support services to customers.
  • Provided an exceptionally high level of customer service on a continual basis.
  • Troubleshooted a variety of computer, peripheral, networking or related software and

hardware issues remotely.

  • Provided and applied accurate and efficient technical and practical solutions to solve

customer issues.

  • Documented detailed and accurate technical notes regarding each customer issue and steps

taken to resolve it throughout the customer contact; ensuring completion before ending
the contact.

  • Applied a high level of customer service to all customer dealings.
  • Consistently meet and exceed goals and service levels for customer service, technical

quality, first call resolution, and efficiency.

Clerical Assistant – Confidential,Hartford, CT 2005-2006
  • Provided courteous and effective high volume service to consistently meet and/or exceed company standards and customer needs.
  • Assisted in implementing effective training procedures for new employees.
  • Successfully performed assistant managerial responsibilities as needed, including the preparation of nightly business closing reports.

Customer Service/Stock Associate – Confidential,Windsor, CT 2003-2004

    • Provided courteous and effective service to consistently meet and/or exceed customer needs.
    • Reliably and efficiently maintained the availability of store merchandise through prompt and timely stocking procedures.
    • Effectively fulfilled the responsibilities of Assistant Manager as needed, including performing store closing procedures and successfully resolving customer concerns.

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship