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Enterprise Account Engineer Resume

Mountain View, Ca


Professional Systems Engineer specializing in Data Protection, Data Visibility, Information Governance and Compliance technologies. Recognized as a subject matter expert with ability to deliver clear and thorough customized technical presentations tailored to audience need; Utilize technical expertise to accurately architect and deliver solutions. Knowledge attained through tenacious and continuous research. Known for developing trusted technology professionals, VAR and Channel relationships through consistent and visible interaction to promote and close ongoing sales opportunities.


  • Experienced with implementing Enterprise Backup and Recovery solutions, Deduplication Technologies, Archiving and Vaulting solutions, eDiscovery, Data Visibility and Information Insight technologies, Virtualization Technologies, Copy Data Management solutions, Business Continuity and High Availability solutions and Cloud Computing.
  • Experience in Windows, UNIX, Linux, Mac OSX, VMware, Hyper - V and Networking Technologies. Proficient using salesforce as my primary CRM to manage and analyze customer interactions and data throughout the customer lifecycle.


Confidential,Mountain View, CA

Enterprise Account Engineer

  • Selected as the Subject Matter Expert for end-to-end solution designs
  • Articulated the overall Confidential value proposition, vision and strategy to customers and partners resulting in 100% quota attainment
  • Provided focused leadership to SE teams across technology areas to drive initiatives resulting in faster sales opportunity closure
  • Translated customer business requirements into integrated technical solutions
  • Performed essential sizing, tuning and configuration, and recommend solution best practices
  • Assisted in technically closing complex and competitive opportunities through advanced competitive knowledge, technical skills, and credibility

Confidential,Mountain View,CA

Pre-Sales Systems Engineer

  • Led customer meetings with account representatives, led presentations, technical discussions and demonstrations, managing the service escalation process, assisting sales in completing RFP's, attending and conducting internal seminars, as well as offering trade show support
  • Managed all technical aspects of accounts in highly complex go-to-market model, leveraging both internal and VAR / Channel resources resulting in 100% quota attainment

Confidential,San Jose,CA

Pre-Sales Systems Engineer

  • Achieved Sales Club with over 120% quota attainment 2008, 2010 & 2011 ($3.5M quota) by focusing on emerging product sales
  • Managed and developed customer and partner relationships for long-term success by maintaining a weekly cadence with customer and partner SE’s
  • Enhanced customer relationships by demonstrating a good understanding of customer objectives
  • Demonstrated excellent interpersonal skills, presentation skills, effective listening, and written and verbal communication skills
  • Helped meet revenue goals by capturing account information and needs that turned into sales opportunities

Confidential,Silver Spring,MD

National Senior Systems Engineer

  • Designed, implemented and supported High Availability, Replication, Enterprise Backup and Disaster Recovery projects for the east cost region of Northern New Jersey to North Carolina Professional Services Regional Manager Directed and coordinated development and productivity of the Professional Services Team for the branch office.
  • Recommended and developed plans for operations, budgeting and staffing.
  • Managed computer inventory, usage and operations of the Professional Services Lab
  • Reviewed monthly P/L’s with the Director of Professional Services, making appropriate decisions to maintain profitability and growth.
  • Performed timely reviews and enforced all policies and procedures of the company and department.
  • Communicated team direction, make key decisions, hiring personnel and project management

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