SUMMARY:

19 years in the Information Technology field. My experience includes but not limited to heavy messaging and server administering, configuring and implementing in a production, disaster recovery and high availability environments. Seeking a challenging position that will allow me to exercise and expand my growth as an architectural technical resource and possibly management.

KEY SKILLS:

• Azure / AADConnect
• 2010 Hybrid
• Modern Authentication
• SCOM 0365 Operation Management Pack
• O365 Plan / Deploy and Operations
• 2003/2008/2012 Active Directory Infrastructure Setup and Support
• 2003/ 2008 GPO Managing and Maintaining
• MS Exchange 2003/ 2007 / 2010 / 2013 Setup and Support (High Availability/Site Resiliency / Design )
• MDM solutions and support
• VMware Vsphere 4.x Setup and Support
• 2003 / 2008 Windows Server Clustering Setup and Support
• MS ForeFront for Exchange 2007 / 2010
• Symantec Mail Security for Exchange / Symantec End Point
• Black Berry Enterprise 4.X, 5.x and 10 support
• Netbackup 5.x / 6.x & ArcServe 11.x
• Light Storage (NetApp 4.x FAS2000 and 3000)
• Light Storage (Xiotech Emprise 7000)
• Heavy Exchange PowerShell
• Server Device Monitoring (Dell IT Assistance. HP InSight, SolarWinds and Big Brother )
• Quest ActiveRole Server (ARS)
• Quest Migration Manager (QMM)
• BinaryTree (E2E)
• FortisWare (PST Finder)
• Project/Task Management
• HP/ Dell Blade Solutions
• Enterprise system design architecture
• Government Security Compliance Aware ( Confidential )
• Security Technical Implementation Guides (STIGS)
• Supervision and Team Building
• Server Resource Management Expert
• ITIL 3.0 Compliancy Aware
• Excellent Oral and Written Communication

TECHNICAL SKILLS:

Operating Systems: Windows 2007, Windows Server 2003 and Windows Server 2008

Protocols: TCP/IP, DHCP, SMTP, SNMP, HTTP and IMAP4

E - mail Applications: MS Outlook, Exchange 2003 and 2007/2010/2013

Server Management Tools: WSUS, MOM, BlackBerry Enterprise, Good Mobile Messaging, Big Bother Monitoring, SolarWinds, Netbackup, NetApp Snap Mirror, NetApp Snap Manager for Exch, Symantec Mail Security for Exch, McAfee Epolicy Orchestrator, IIS, SQL, Confidential, Confidential, DFS, Symantec Ghost 10, McAfee Groupshield, MS Antigen and MS Forefront

Trouble Shooting Tools: ADSIedit, nslookup, ADRAP, Best Practice Analyzer, Exchange System Manager, Exchange Management Console, Event Viewer, VMware Capacity Planner, Exmerge, DCdiag and Netdiag

Storage Solution: NetApp and Xiotech

Enterprise Backup Solution: Microsoft Backup, Symantec Netbackup and EMC Avamar

PROFESSIONAL EXPERIENCE:

Sr. Messaging / Cloud Engineer, Washington, DC

Confidential

Responsibilities:

• Team initially consisted of 5 members, 2 Project Manager, 1 senior architect and 2 senior engineers. As a sr. engineer, performed an environmental assessment to ready the existing MS Exchange 2010 organization
• The existing environment consisted of a 2008 AD forest functional level domain with a 2010 3 member DAG stretched across 2 sites (DR and PROD).(Invent: 3 MBX servers, 2 MBX/CAS, 4 HUB/CAS and 2 Edge)
• Assisted proposing o365 hybrid solution (services: exchange Online and ATP) with Azure AD sync tool while leveraging SSO ADFS. It was decided to go with their existing SSO product, CA Siteminder instead.
• Utilizing various known such as but not limited to MS OnRamp, IDfix, RemoteConnectivity, local EMC, ExchangePS, Exchange Deployment Assistant, ADSIedit and etc...
• Assisted with the purchasing of the test and prod O365 tenant subscription. Built out a working virtual test lab to closely resemble the client’s environment to assist with proof of concepts and etc...
• Recommended on - site hardware deployments and the associated MS recommendation setup docs. Deployed and directed the configuration of DirSync/AADConnect from the tenant Azure portal. Assisted with the downloading and installation of Azure on the designated Sync box.
• Worked as 2nd engineer to get their SSO solution setup and configured for Office 365 from the o365 tenant
• Assisted with the O365 CSR generation and installation for the Azure, Exchange, Firewalls, CA SSO and etc...
• Ran the hybrid wizard from the 2013 edge server that auto configured send and received connectors and established the remote proxy endpoints.
• Provided 2nd tier engineering support with the setup and configuration for the Hybrid Wizard Config from on-prem and in the tenant
• Pre client prep work for Outlook 2010 and 2016 as it relates to modern authentication capabilities
• Orchestrated the mailbox and Public folder migration process/task by utilizing remotePS and On-prem ExchangePS through rigorous testing and evaluations.
• While perform task involved, As-built guides, general technical and meeting notes were developed while staying within the government guidelines
• Currently working as the lead o365 3rd tier engineer to assist with any daily operational post issues. Some post issues such as object correlation due to sync errors and mbx archive challenges.
• Outlook profile failures due to RemoteRoutingAddress missing and etc..
• Provide team o365 on-site training for the existing messaging team also assembled a tiger teams to assist with any outstanding global issue. These team consist of key IT players such as but not limited to Network, Security, SSO and etc.
• Dev new account provisioning and deprovisioning process to follow

Sr. Messaging Engineer, Washington, DC

Confidential

Responsibilities:

• Worked in a team 2 to deploy an O365 hybrid solution for Confidential /multi agencies. Assisted with the setup and configuration (in DMZ) 2 clustered virtual Ironports, 2/ 2008 r2 ADFS proxy servers. (in Internal network) 2/ 2008 r2 ADFS servers, 1/ 2012 DisSync Azure server. The hybrid Exchange 2013 has a 4 member DAG with 1 witness currently stretched across 2 site (prod and dr).
• Work directly with the client as a consultant and as operation engineer on day to day basis all for messaging services.
• Provide daily operational support for CIT’s MS Exchange 2010 environment that consist of a 12 member DAG stretched across 2 site (prod and dr). This such as but not limited (i.e. handling offline databases, server patching, database fail overs, mail routing and etc.).
• All messaging support and new implementation efforts are primarily performed utilizing powershell (commands and or scripts)
• Propose innovative solutions to meet the changing messaging needs of the customer, things such but not limited to (MDM solutions, leveraging native DLP, arching and etc..)
• Design, deploy and support AirWatch 8.2 solution to manage over 2000 Confidential devices. This configuration was setup with 2 secure email gateway (reverse proxy) that resides in DMZ to routes EAS devices communication to 2 backend SEG servers while routing browser users to their endpoints. .

Sr. Messaging Engineer, Washington, DC

Confidential

Responsibilities:

• Project planned, documented, trained and executed the integration of MS Exchange 2013 in order to migrate from MS Exchange 2007 currently hosting 1500 mailboxes. This messaging infrastructure contained BES 5.x and 10, Enterprise Vault for archival solution, Add2Exchange for syncing business contacts to ActiveSync devices and Cisco Unity for voicemail.
• Leveraged SMSME for virus and spam detection from mailbox servers, utilized 2 virtual smart host called Sendio that assisted with the first level of spam detection in a HA setup. NetBackup is used as the backup solution at the database and mailbox level. The 2013 Exchange is designed with 5 member DAG (3 nodes in production and 2 in DR) 4 CAS servers (2 per site load balanced) These CAS are load balanced using 2 Barracudas setup in a HA solution.
• Creating and maintaining daily operational stability, enforcing security measures, testing, developing against both the Exchange 2007 and 2013 environments. This involves but not limited to upgrades, scale outs, database MA log threshold adjustments, daily health check PowerShell scripts, blocking ECP from external access and etc...
• Developing and maintaining documentation for application deployment, configuration and related processes in the Microsoft exchange environment
• Trained fellow IT support team members and the help desk technicians on the new features of Exchange 2013 when compared to legacy 2007 technologies. Documents were developed and shared with the students.

Senior Lead Sys Engineer, Arlington, VA

Confidential

Responsibilities:

• Demonstrate senior lead system engineering expertise for Confidential . Confidential is the largest U.S. based global hotel Management Company. We currently have 400 hotels that are leveraging email services and various other specialized Confidential applications. These hotels are all across the US and some are extended in other countries (Russia, China, Canada, Mexico and Belgium). Confidential currently host 40 domain names for various customers. Email resources are accessed via RPC over HTTPS, RPC over TCP/IP, webmail and or ActiveSync devices.
• Provided technical expertise in an effort to stabilized MS Exchange 2003 Organization. The environment was redesigned with HA and for database protection by deploying a co-existing 2003/2010 Exchange organization. With a mailbox count of 4000 plus users, we leveraged a 4 member DAG allowing the fourth member to sit in our DR site. (2 Cisco Ironports for content filtering, 2 2003 2 node cluster, 2 CAS/HUB, 4 Mailbox servers with 4 DAS and 1 BES 5 HA)
• Project led our Exchange 2003 to 2010 email migration to a hosted solution.
• Provide daily 3rd level support for the messaging environment but not limited to organizational upgrades and or build outs.
• Designed and lead the implementation of an enterprise monitor solution called SolarWinds by Orion. This solution was stood up and configured to monitor Windows servers (2003/2008) & Apps (Exch, SQL), Network devices (Cisco appliances),
• Exercise technical leadership within the Vsphere 4.1 environment. This entailed creating advanced HA configurations such as leveraging virtual to host affinity rules for our DRS ESX cluster of 5 hosts. Also deployed various resource pools based on performance rules after running an assessment utilizing CapacityIQ. Based on the results virtual servers were re-provisioned for better optimization purposes. Distribute additional storage solutions to the virtual environment via RDM for Windows cluster nodes and or ESX Datastores. Configured vNetworks Distributed Switch for additional network resources for virtual machine needs.(vMotion and etc..)
• Provide Technical leadership with support of Xiotech Emprise 7000 SAN storage. (2x MDS 9126 multilayer fibre switches, 10 disk array shelf driven by two 1U dell controllers) LUNs are presented out to our ESX and VM in various ways (RDMs and virtual disk).
• Lead all 2008 Active Directory upgrades and or modifications. (DNS, GPO, Enterprise Cert Sever, IIS and DFS.)
• Demonstrate technical leadership for my 5 man engineering team by holding weekly meeting to discuss outstanding third tier support issues and technical knowledge transfer. In addition, I promote IT innovated ideas among teammates as it relates to the hospitality business by sharing new ideas. During the meeting minutes are taken and are utilize for upper management review.
• Attend Management/change control weekly meeting to discuss any outstanding concerns as it relates to environmental upgrades and or maintenance requirements. (change control committee approval member)

Senior Sys Engineer, Alexandria, VA

Confidential

Responsibilities:

• Lead the engineering team of 5 to complete various high level projects in preparation for Confidential and Confidential ’s government contract agreement closeout
• Stabilized the coexistence of MS Exchange 2003/2007 and provide ongoing day to day administrative support
• Project managed and provided technical assistance with mass server 2008 refresh (Domain Controllers and Print Servers)

Lead Exchange and Active Directory Operation/Engineer, Alexandria, VA

Confidential

Responsibilities:

• Provide the Confidential ’ ( Confidential ) headquarter and their 7 regional sites with 3rd tier Active Directory and Exchange messaging infrastructure 24 hour/on call support utilizing various administrative tools and resources. (Server 2003 support tools, ESM, Good Mobile Messaging console and etc.)
• Ensure the availability and reliability of Confidential ’s 2003 native forest level. The Confidential forest consists of two domains (root and child); the child domain contains seven sites that represent all regional offices. Each site has two domain controllers configured as global catalog servers. Confidential ’s Exchange
• 2003 sp2 /2007 sp3 co- organization resides in the child domain with six exchange servers (2003/3 gateways and 1 mail server 2007/1 Mail and 1 HT and CAS server role server).
• The Confidential AD forest consists of 14 sp2 2003 DC/GC of these DCs, 4 are configured as DNS servers. There are 4000 user objects within the forest 3200 are mail enabled and 1100 are resource mailboxes.
• Lead the domain consolidation and cleanup efforts using Quest Migration Manager (QMM) while exercising various governmental security guidelines
• Assure all DC communication remains stable by actively monitoring the physical and logical state of these servers on a bi-weekly basis.
• As it relates to ( Confidential ) Active Directory security hardening, enforce AD object, GPO and OU container creations and delegations.
• All potential and recommended technological implementation is first performed in the Confidential virtual test enclave. As the lead, I’m responsible for maintaining and assure documentation is kept up to date for any present and or future test lab use.
• As the lead messaging engineer my responsibilities are to make sure the overall health of exchange organization is maintained at an optimal performance state. This would entail daily monitoring and reviewing of system logs via either SolarWinds, Windows 2003 and 2008 Event logs and performing a bi-weekly 03/2010 ExBPA against exchange servers.
• Supporting the exchange organization would entails troubleshooting 3rd tier message routing issues as it relates to global settings, recipients and or mail server configuration conflicts.
• Tested, documented and executed the AD Schema Prep in a 2003 native environment that provides compatibility with Exchange 2010.
• Lead the development for Exchange 2003/2010 project which required months of planning, piloting and documenting for the intra-organization migration of Exchange 2010 in a 2003 Exchange SP2 organization. During this project two 2010 exchange servers were built and deployed in production (1-Mail and 1-Hub Transport/Client Access Server). These efforts were performed to assist with the load balancing of 2003
• Migrated 2300 mailboxes from 2003 to the 2007 mail server.
• Developed de-provisioning and provisioning processes for windows 2003/2008 server builds using STIG and NSA guidelines while maintaining Confidential ’s requirements
• Delivered time sensitive technical datacenter layout documentation for daily and future functional use
• Project led the ADRAP for Confidential ; this is an Active Directory risk assessment scoping tool for overall AD environment. The tool performs various checks in AD and then produces the results for future optimizing and cleanup efforts (ex: FRS replication occurrences, DC port utilization and etc...)
• Assembled the planning, testing, and rollout for Windows 2008 while staying with the guidelines of Government Security Compliance Aware
• Project led testing, documenting and implementation of an AD Enterprise wide solution called Quest ActiveRole Server. This is a system administration tool that is currently being utilized to manage and run reports against Active Directory
• Led the redesigning of Confidential ’s DNS environment while utilizing MS’s best practices while keeping in line with STIGS and Confidential (DNS record scavenging and zone transferring were key solutions implementations carried out)
• Provided professional assistance with the Confidential AD site topology redesign in an effort to eliminate the agency’s AD replication latency challenges
• Delivered the strengthening of security for governmental workstation and laptops as it relates to the FDCC standardization of various policies ( GPO)
• Served as one of key engineer on the Confidential change control board (CCB) to ensure all changes to the environment have been properly tested, documented and considered
• Responsible for delivering many time sensitive, high profile project and tasks to the customer

Senior Sys Engineer, Washington, DC

Confidential

Responsibilities:

• Provide Federal Highway Administration ( Confidential ) and Federal Land (FLD), 63 field sites with 3rd tier Microsoft Exchange 2000/2003, Domain Controller, DNS and backup infrastructure support.
• Because of the multi-roles assigned to each field sites Domain Controller (DC, GC, DNS and Exchange), task with consolidating, decommissioning, and refreshing the roles to new servers local to each field site
• Serve as the Confidential DR engineer, data restore, maintenance, patch management backup, monitoring engineer
• Perform full MS Exchange server 2000/2003 cluster consolidation support that was a two phase project. The project required the move of all Confidential ’s field mailboxes and resources to a temporary clustered exchange server within the same Exchange organization. Once all Confidential field sites have been moved successfully, the second phase would migrate all mailboxes and resources to Department of Transportation’s Exchange clustered server in a different Exchange organization. End user communication and using tools such as but not limited to ESM, MS Exchange Wizard, Exmerge, Confidential, ArcServe and Netbackup were exercised.
• Exercise Confidential ’s structured decommissioning procedures along with the use of MS tools for removing decommissioned/failed MS Exchange serves from the environment such as ADCU, ADSI, SS and Replmon.
• Utilize Confidential ’s decommissioning structured procedures along with MS tools for removing scheduled decommissioned/failed Domain Controllers from the environment using tools such as (ntdsultil, SS, Confidential DNS Manager) to clean up any metadata left in the environment.
• Perform MS Exchange and or Domain Controller disaster recovery efforts for all but not limited to assigned supported Confidential field sites using tools such as ArcServe 11.5, ESM and or ExMerge.
• Partially responsible for Confidential ’s Exchange clustered Netbackup 6.5 (NBU) environment to monitor and perform bricklevel/database restores and backups.
• Second technician responsible for Confidential ’s mail, DC, DNS disaster recovery efforts in addition to maintaining actuate documentations
• Perform daily field site monitoring efforts utilizing tools such as Hobbit/Big Brother, Quest Spotlight Messaging / AD, ESM, Remedy with SLA, ArcServe, Dell IT Assistance and HP Insight.
• Participate in the server build base line compliancy meetings for Confidential .
• Any projects and or changes to the environment are first handled through Confidential ’s change management board before process can occur.
• Recommended, implemented and manage various types of technological solutions for monitoring supported field sites such as Quest Spotlight for Messaging / Active Directory, HP Insight and Dell IT Assistance.
• Served as one of key engineer on the Confidential change control board to ensure all changes to the environment have been properly documented and considered
• Assisted with the strengthening of security for governmental workstation and laptops as it relates to the FDCC standardization of various policies

Senior Windows Server Engineer, Washington, DC

Confidential

Responsibilities:

• Demonstrate expert level proficiency in designing, creating, modifying and administering Active Directory and related OUs and Group Policies using tools such as Confidential and Confidential between intra-sites.
• Perform technical systems design and architecture for MS WSUS 2.0-3.0, in an environment of 736 users and more than 80 servers.
• Manage, maintain and monitor server communication within the society’s network infrastructure using snap-in such as DHCP, DNS, WINS, Active Directory, Sites and Services, Trusts and Domains.
• Design, implement and provide lead support for the Windows server backups using Netbackup 5.1 and 6.0 hosted in a SAN and server based environment between headquarters and our branch office. HQ is setup with a master/ media and branch has the media server.
• Led, a major file server migration project that required restructuring of the old file system and login script before performing the move of 1.2 terabits of data. This environment was migrated to the NAS now accessed through Distributing File System (DFS)
• Assisted with the architecture and implementation of Confidential ’s domain consolidation project by migrating Confidential ’s AD objects and
• Led efforts to raise forest and domain functional level in preparation for the Exchange 2003 upgrade project
• Upgraded and currently support the Exchange server 5.5 to Exchange 2003 using Antigen virus tool in a development and production environment for over 1200 users.
• Evaluated, recommended, and implemented a migration plan to relocate 120 printers from one print server to another using a scripting tool
• Maintain and administer the society’s Blackberry 4.1 server for over 150 Blackberry devices hosted in an Exchange 2003 environment.
• Provided technical engineering analysis support for the DBA team and the Business Units when working from SharePoint 3.0 and SQL Reporting services.
• Test and implement the deployment of security and critical patches for all Confidential Servers using WSUS.
• Hold weekly team technical meetings to discuss and to establish industry technological best practices to improve operational procedures.
• Spearheaded the new DST 2007 project for an entire windows environment (workstations and servers) of 737 users.
• Serve as final problem solver for advanced server support issues for various server hardware platforms such as Dell PowerEdge and PowerVault/Compaq Proliant Devices configured with HBA card and raid controllers.
• Install, configure and support 3 VMware datacenters and over 30 virtual machines for production, staging and for Confidential ’s disaster recovery site.
• Lead and performed the VMware ESX host data storage and vm machine migration from an outdated EMC Soloris CNS14 to NS84.
• Maintain and administer some Active Directory replication challenges within the Confidential forest between domain controllers, in addition but not limited to various FSMO role seizing and reassignments using Ntdsutil utility
• Provide a full scale of daily administration support for all Confidential Windows 2000/2003 servers between Washington HQ and our two branch offices such as site design, implementation, support and all types of replications support.