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Community Manager Resume

Alexandria, VA

OBJECTIVE:

Driven professional seeking an Executive Assistant position to utilize extensive knowledge in managerial skills, information flow, and problem solving in a dynamic environment to positively benefit this reputable organization.

PROFESSIONAL EXPERIENCE:

Confidential,Alexandria, VA

Community Manager

Responsibilities:
  • Assisted in planning and executing the grand opening of a commercial office building.
  • Acting property manager of 26,000 sqft building.
  • Maintains day to day operations and accounting.
  • Manages contractors and vendors projects for location.
  • Assists in office space leasing.
  • Facilitates and fosters relationships with clients.
  • Plans and executes internal networking events.

Confidential,Fairfax, VA

Guest Service Team Lead

Responsibilities:
  • Managed seventy employees to provide efficient and attentive checkout in order to drive sales and increase customer satisfaction.
  • Liaison between customers and upper management to ensure excellent service and experience.
  • Interviewed and hired new talent for the team.
  • Provided team with training, coaching, and support.

Confidential,Livermore, CA

Manager

Responsibilities:
  • Managed ten employees to ensure they were meeting brand standards for product knowledge and customer experience.
  • Managed outgoing sales and inventory process.
  • Conducted monthly loss prevention audits and quarterly store audits.
  • Ensured store metrics were achieved on a daily, weekly, and monthly basis.

Confidential,Dublin, CA

Front End Department Supervisor

Responsibilities:
  • Managed fifteen employees; responsible for accurate, prompt, and friendly checkout.
  • Ensured customer experience at checkout was fast and solved any problems relating to customer experience.
  • Ensured front end achieved daily goals of creating store and brand loyalty through our membership and credit cards.
  • Maintained front end inventory.
  • Responsible for maintaining zero cash lost from front end tills and safe.

Confidential,Dublin, CA

Sales Floor Associate

Responsibilities:
  • Certified trainer of new employees in all core roles.
  • Supported all areas of the store in order to drive sales and customer satisfaction.
  • Implemented strategies and procedures to better inform employees and management of the current sales metrics.
  • Received excellent feedback from the district manager and VP regarding improved electronics sales, product knowledge, and proactive attitude.
  • Responsible for inventory management and display integrity.
  • Ensured supply chain was free of defective product.
  • Responsible for maintaining customer satisfaction in the department.

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