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Sr. Implementation Manager/group Manager Resume

Falmouth, ME

EXPERIENCE:

Confidential, Falmouth, ME

Sr. Implementation Manager/Group Manager

Responsibilities:

  • Senior project manager responsible for the development of project deliverables throughout full project management lifecycle including initiation documentation, work plan/project schedule development, resource planning, project change control, issue & risk management practices, and post production support transition planning for complex enterprise implementations or multiple mid - level enhancement, cross functional projects following defined PMLC, SDLC, agile development and ITIL methodologies
  • Recent cross functional projects include CCAR readiness for 2016, stress testing and planning alignment initiative, electronic funds transfer regulatory compliance, Dodd Frank escrow provisions for lending operations (ability to repay, availability of deposit, flood insurance escrow).
  • Act as relationship manager between the line of business client, supporting technology team members and external vendor agencies resolving any issues which pose threats to the critical path for execution while balancing the needs of the business partner with IT initiatives and process
  • Ensures completion of all project integration, systems and customer testing activities
  • Develop monthly forecasts, track committed funds and manage project budget variances
  • Proactively facilitate intra-team and upstream communications of status (milestones, risks, actual to plan, issues etc.)
  • Provides overall oversight to all project activities, issue/concerns, resources to ensure successful completion
  • Coach team and program members in applying the SDLC, PMLC, ITIL and agile development methodologies to development and execution work streams
  • Provides training to EPMO as subject matter expert on PMLC and Requirements Management processes
  • Member of EPMO portfolio review team supporting periodic review of proposed project business cases for alignment to organizational objectives and prioritization for funding

Confidential, Detroit, MI

Program Consultant

Responsibilities:

  • Leads a 15 global member team responsible for development and implementation of propriety/custom internet-based application technologies relevant to federal and state taxation compliance of subchapter K and regulated investment funds for multiple clients
  • Senior project and implementation manager responsible for the development of project deliverables throughout full cycle including initiation documentation, workplan/project schedule development, project change control, issue & risk management practices, and post production support transition planning
  • Coach team and program members in applying the SDLC, PMLC, ITIL and agile development methodologies to development and execution work streams
  • Act as relationship manager between the client and technology team resolving any issues which pose threats to the implementation project schedule or sustain operations.
  • Product demonstration specialist for pre-engagement sales
  • Lead business analyst for design phase including current state/future state process mapping and gap analysis
  • Technical lead or improving the user experience including development of standardized user acceptance testing process, authoring standardized training materials and implementing a post production support model
  • Business Technology SME for partnership tax allocation compliance allocations/calculations verification

Confidential, Detroit, MI

Program Manager

Responsibilities:

  • Leads a 40 global member team responsible for overall client management and satisfaction across all global operational and strategic technology projects relevant to software development and implementation in support of treasury ops and the acquisition of secured funding initiatives
  • Senior project manager responsible for the development of project deliverables throughout full project management cycle including initiation documentation, workplan/project schedule development, project change control, issue & risk management practices, and post production support transition planning
  • Facilitator for the development of functional and technical specs, use case testing, user acceptance testing, user guide development and release/change management oversight
  • Relationship manager between the primary project vendor and the business customers resolving any issues which pose threats to the project schedule or sustain operations
  • Facilitation and ownership of SOX compliance audits for treasury management processes and tools in areas such as change management, access control and data security
  • Business Technology SME for treasury operations and secured funding providing data analytics support for cash flow modeling and calculation agent verification
  • Practices full SDP project methodology for project reporting and PMO adherence
  • Serves as “coach” for new project managers in agile project management utilizing SDP methodology

Confidential, Detroit, MI

Sr. Project Manager/Business Analyst

Responsibilities:

  • Senior project manager responsible for the development of project deliverables throughout full project management lifecycle supporting the DDC finance organization (G/L, Treasury, A/P, A/R, Product Costing, Controlling and Financial Reporting in the implementation of the SAP/FICO application including supporting requirements definition, system design, and system implementation
  • Serves as liaison between IT technical resources and finance organization for identifying business opportunities, developing requirements specification, conducting feasibility studies, cost/benefits analysis and provide process and system improvement recommendations focusing on process efficiency, cost reduction, quality assurance and end user satisfaction.
  • Technology liaison supporting e-commerce development for B2B ecommerce in support of distribution of warranty parts for diesel engines using .NET web development technology.

Confidential, Plymouth, MI

SENIOR PROJECT MANAGER

Responsibilities:

  • Senior Project Manager for the development and implementation of a global EIS utilizing OLAP technology and ETL tools to support strategic decision-making. Senior Project Manager for development and implementation of global data standards.
  • Senior Project Manager leading an initiative to integrate the G/L, A/P and A/R financial modules from North American legacy MRP systems (QAD 7.3k and ASW) to Oracle 11i to support a central single instance global ERP initiative. Business Process Analyst to support the migration to Oracle 11i application suite for GL, A/P, A/R, Order Management, Inventory, Cash Management, Product Costing including business process blueprinting, gap analysis, feasibility study, cost/benefit analysis, implementation of best practices and cost reduction opportunities.

REGIONAL IT MANAGER

Confidential

Responsibilities:

  • Project Manager for all strategic global and all regional IT projects/initiatives including system development, system implementations and migrations.
  • Responsibilities included research and implementation of cost-efficiency opportunities as well as developing corporate best practices and business/information technology trends.
  • Hired, developed and managed staff of twenty professionals for support of North American IT operations in a 24*7 environment. SENIOR TECHNICAL RESOURCE FOR ALL IT SYSTEMS/NETWORK including planning, administration and development MRP and distribution systems (QAD 7.3k and ASW 4.0 ) to support North American product activity as well as infrastructure management, expense and capital budget development and management and application support and development to support various business units.

Consultant, Ann Arbor, MI

Confidential

Responsibilities:

  • Provided contract-consulting services to major clients.
  • Provided network installation, configuration and support including application integration for small businesses, 1-250 nodes, in the areas of mail services, telecommunications, LAN/WAN connectivity, client server application implementation, Y2K compliance and network administration.
  • Implementation Manager for a Microsoft Back office implementation including Proxy Server, Exchange Server, IIS and SQL 6.0.
  • Project leader for the installation, configuration and deployment of MS Systems Management Server for state government agency.
  • Project manager for systems design and analysis for the creation of an RFP for a fax automation system including workflow design for a large financial institution.
  • Project manager for Y2K compliance efforts for legacy systems and infrastructure for a large financial institution.
  • Project Manager for testing and certification of Windows NT Server as an application server alternative for mission critical applications in “big three” automotive manufacturing.

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