Objective

Skilled Telecommunications Engineer seeks to consult or advance the planning, design and implementation of a variety of telecommunications systems and supporting infrastructure. Ideally, such a position would offer key participation, team oriented tasks, immediate challenges, and career opportunity in a creative, technology-driven organization that encourages innovative thinking, values a breadth of experience and abilities, and amplifies a commitment to professionalism. Customer interaction is a plus.

Confidential Dec 2000-Sept 2010
National Drive Hanover, MD

Operates and maintains all iDEN,3G & 4G Mobile Switching Center equipment performing such duties as:

• Support Baltimore-Washington Market through configuration, testing and turning up of T1s, DS3s and OC12s, resolving issues with faulty circuit conditions.
• Supervise and perform complex and multifaceted switching operations functions, to include troubleshooting dispatch and inter-connect issues, billing switch dumps, system backups, assisting with hardware and software upgrades, preventative maintenance, circuit testing and acceptance, and alarm clearing procedures.
• Supervise the installation, operation, deployment, provisioning, and maintenance of electronic switching assemblages or Computers systems.
• Define my work efforts to be in agreement with other team task and project goal, as an often nominated team participant for concurrently running large projects or multiple smaller projects. Independently, identified resource needs, and performed or responded to quality review findings on such matters as functional, quality, and timeline issues.
• Disseminate network orders, compiles operational statistics and reports, and processes requests for logistic support.
• Coordinate, integrate, and control the operation of large and small electronic node switches with associated transmission systems and local network subscribers. Perform systems control center operations for the planning, configuration, and employment of switching equipment.
• Ensure contingency operations plans and routing subsystems are correctly maintained in the database to reflect current operational scenario. Troubleshoot complex system faults and supervises or corrects failures to meet system availability and reliability standards. Interpret operations orders affecting switching operations.
• Conduct switching technical, operational, and maintenance training of subordinates. Submit consolidated logistic and system status reports.
• Establish rapport and partnerships with various service user types to best coordinate their needs and requirements.

Confidential, New York, NY Feb 1999 -Dec 2000

Highly skilled in the selection of appropriate technology solutions and employing suitable tools, techniques and methodologies, example service duties and support include:

• Supervise the installation and methodically directed maintenance and enhancement of equipment and facilities to best meet the business requirement. Equipment examples: Nortel Networks switching systems to include the DMS-500 Super Node, Access Node, D4 Channel Bank, Passport, Xylan-Omni Switch, CVX 1800, and SDM system data manager.
• Conduct circuit provisioning and facility maintenance on Tellabs DACS. Perform DS1 to OC3 circuit installation test and acceptance.

U.S. Air Force (CIBER) 1997-1999

Provide trusted technical advice and solutions of a complex nature to sustain overall communication activity. Specifics include:

• Performed maintenance Adds Moves Changes on Nortel DMS-100/200 switching equipment to include service order changes, changes to data tables, circuit card replacement, programming and repairs.
• Performed programming of Call ware Voice Mail system to include routing data within the Nortel DMS-100/200, data changes for the voice mail module, client workstation integration, SMD/VMS integration and mail box setup.
• Performed troubleshooting on network translations to include trunk routing, Centrex, Automatic Call Distribution and Remote Switching Modules using available resources to correct troubles. video conferencing
• Organized technical solutions for new telecommunications systems along with implementing the new systems.

Confidential, Albany, NY 1996-1997

• Interpretation of floor plan design, specifications, installation manuals and wiring schematics.
• Assemble cable systems including cable troughs, line cables, DSX cables and inter bay cabling.
• Design, analyze and maintain the cable network infrastructure.

Technical Experience

Electronics: Digital/Analog meters, Oscilloscopes, Spectrum analyzers, Titan 532L, Titan 5500, Alcatel DACS 1631 & 1630, T bird 224, Firebird 290, FST 2310 and MC1500A Data Error analyzer, GEO Probe, Nortel DMS-100/200/500, Alcatel Spatial 5020, Cisco MGX 8800
Hardware: Printers, Scanners, Servers, Switches, Routers, Hubs, Laptop ,desktop Dietech broad band voice processor OC-48, (Lucent, Fujitsu, Cisco ONS) Motorola Vocoder Processing Unit, Motorola iHLR /Compaq Alpha Server TS40
Software: Microsoft Office, Windows XP, Windows 7, UNIX, Map Info, Logic, Works, Logic Aid, Centest 650, React, Helmsman, REMEDY, Procom Plus, WRQ Reflection, and Airgen
Protocols: CP/IP, UDP, SMNP, SS7, TELNET, Rlogin, Frame Relay, IP ATM, DS0/DS1/OC Troubleshooting

Confidential, Remote Online Training – Studies: Phase Contrast Microscopy
Confidential, Norfolk, Virginia (1985-1986) – Studies: Medical Records Administration 
Confidential, Richmond, Virginia (1983-1985) – Major: Biology 
Confidential Largo, Maryland 20772 - Graduation Year: 1983

OTHER TRAINING

• Glenayre MVP Voice-Mail System
• DMS-100 Family Maintenance
• DS-1 and DDS Point to Point Circuit Testing with REACT 2001
• DS1/DS3 Troubleshooting
• DNX-11 mini-DCS hardware and software
• SPM Spectrum Peripheral Module maintenance
• Cisco BPX/MGX/SVIO Applications- implementing, provisioning, maintaining, troubleshooting, and managing the Motorola BPX/MGX network
• Packet Data Operations and Maintenance, Motorola University
• Dispatch Maintenance and Operations
• DMS Super node Maintenance
• DMS Service Order
• DMS Meridian Digital Centrex
• DMS Automatic Call Distribution (Translations)
• DMS Hardware Installation and Testing
• Residential, and Central Office Installation