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Student Worker Resume

Arlington, VA

SUMMARY:

  • PMP certified with MBA in Project Management.
  • Professional with overall 14 years of experience and approx. 5 years in Project Management.
  • Colleagues would say that I am result oriented, critical thinker, problem - solver, leader, and team developer.
  • Bilingual in English and Hindi and willingness to relocate across United States.

TECHNICAL:

MS Office, MS Project, Earned Value Management

CORE COMPETENCIES:

Project budgeting Risk Management Process Improvement Team Building Stakeholder Relations Requirements Gathering Contract and Procurement Management Earned Value Management Team Development Project Leadership Planning and Scheduling Project execution and control Project reporting Communications management Scope and change management Critical thinker Problem-solver

PROFESSIONAL EXPERIENCE:

Confidential

Student Worker, Arlington, VA

Responsibilities:

  • Assisted and provided support services to Student Support Advisors, Admissions Advisors, Operations Support Coordinators, Director of Admissions, Professors and Dean with various duties to achieve organizational objectives.
  • Stakeholder and communication management by providing accurate information to the students, guest, and background investigating officer. .
  • Managed people and developed the team by providing coaching and mentoring
  • Provided MIS reports to the Director of Admissions such as “Applicant Report”
  • Assisted in projects such as commencement and social gatherings
  • Assisted new students in walking through their student portal to resolve their queries.
  • Promoted to senior role within a year due to excellent performance
  • Improved the team’s performance in creating reports by 10%
  • Selected to train new student workers on the processes and job duties

Confidential

Associate Manager

Responsibilities:

  • Lead project execution and monitoring and control activities for both internal and external resources.
  • Worked closely with the stakeholders in planning and preparing project documents.
  • Monitored project milestones and deliverables
  • Identified, qualified, quantified and managed project risks to mitigate its impact.
  • Captured and archived lesson learned throughout the project.
  • Acted as point of contact for the stakeholders.
  • Maintained positive and good working relationship with the stakeholders.
  • Facilitated and coordinated the work of multiple project teams engaged in the implementation and delivery of the projects.
  • Developed schedule and budget.
  • Prepared progress report and communicated right and accurate information to the stakeholders about the progress.
  • Coordinated for procuring all required services for the project from external and internal parties.
  • Looked after general administration and commercial activities.
  • Arranged for accommodation, transportation, visas, etc. for the project managers, and project team.
  • Maintained information about the procurement documentation, vendors list, customers, key stakeholders, etc. as project documents.
  • Achieved cost savings of 25% by reducing accommodation expenses for the project team.
  • Improved the process for visa management such as application of new visas, extensions, renewals etc. and resulted in the time reduction to acquire it by approx. 40%

Confidential

Administration Executive

Responsibilities:

  • Managed multiple location across India.
  • Looked after general administration activities such as accommodation, travel management, visa management, etc.
  • Performed procurement process such as vendor selection to procure materials for special occasions such as festivals.
  • Maintained relationship with all the stakeholders such as peers, subordinates, vendors, executive management etc.
  • Managed team and defined their roles and responsibilities.
  • Managed schedule and budget of the small projects under the supervision of Chief Operating Officer.

Confidential

Administration Executive

Responsibilities:

  • Worked as an executive assistant for Chairman.
  • Looked after contract and procurement such as manpower requirements, services, and materials.
  • Managed team of 8 people and defined roles and responsibilities of the team.
  • Prepared budget for the admin department and monitored and controlled it.
  • Worked on projects such as annual day, social gatherings etc.
  • Performed additional responsibilities such as IT and HR activities such as recruitment, selection etc.
  • Looked after accommodation, transportation and visas for the employees and guests visiting the factory.
  • Facilitated conflict resolution among the team members
  • Performed risk analysis under the supervision of Plant Manager and Health and Safety officer.
  • Prepared monthly reports and communicated it to the senior management.
  • Achieved 25% reduction in the housing expenses for the employees.
  • Achieved 30% cost savings by utilizing company vehicles efficiently and effectively.

Confidential

Business Associates

Responsibilities:

  • Created MIS reports.
  • Looked after the administration activities.
  • Provided support services to implementation, delivery, sales and marketing department.
  • Looked after travel and visa requirements of the CEO, employee and guests.
  • Received best employee award in Admin department.

Confidential

Executive-Operation

Responsibilities:

  • Worked for Circuit City and eBay processes.
  • Interacted with customers via email to track their orders, issues related to return, lost orders, refunds etc.
  • Addressed customer inquiries in a timely and professional manner.
  • Gave accurate and correct information to achieve higher customer satisfaction.
  • Worked with team to attend the team targets set up by the manager.

Confidential

Web-Associate

Responsibilities:

  • Worked for Confidential music and Columbia house processes.
  • Interacted with customers via email to track their orders, issues related to return, lost orders, refunds etc.
  • Gave accurate and correct information to achieve higher customer satisfaction.
  • Worked with team to attend the team targets set up by the manager.

Confidential

Marketing Executive

Responsibilities:

  • Identified ways to improve the sales.
  • Worked in team to achieve the sales target.
  • Managed customer relationship.
  • Provided support to the sales and marketing manager and team lead.
  • Received award for best detailing the product during product launch.

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