Operations Analyst Resume Kirkland, Washington - Hire IT People

OBJECTIVE
A position using my server, computer and network training and experience.

EMPLOYMENT
Operations Analyst 7/2010-Present
Confidential, Kirkland, Washington
Microsoft Operation Center Infrastructure queue work, resolving issues on 2008/2003 Active Directory, DNS, WINS, Data Protection, failed OS or hardware, other queue tickets as needed.

Server Patching Analyst 5/2010-7/2010
Allyis, Inc. Kirkland, Washington
Application of monthly Microsoft hotfixes to Microsoft operating system servers. Troubleshooting issues arising from rebooting VM hosts and servers.

Infrastructure Management Analyst 4/2006-5/2010
Confidential, Fergus Falls, Minnesota
Microsoft WSUS administration, Customer server patch scheduling, Microsoft patching using WSUS, SharePoint site updating for patch documentation and calendar. Monthly team inventory. Work tickets in team ticket queue, including: OS Activations, Backup failures, hardware issues, Firmware and device driver updates, Unexpected shutdown investigation. New Employee/User setup and help. ISO 20000 compliant documentation. PC and laptop setup, & configuration. Internship planning and implementation, VM Ware server implementation. Windows 2003 Active Directory Administration.

Windows Server Specialist 6/2001-4/2006
Confidential, Moorhead, Minnesota
Configure, Service, Update, Document, and Backup Citrix Servers, Exchange 5.5 Server, Windows NT 4.0, 2000, and 2003 Servers for NT 4.0 Domains. Develop, and Implement a Migration Plan from Multiple Windows NT 4 Domain Structure to a Windows 2000 AD Domain.

Network Support Specialist 2/1996-6/2001
Confidential,Moorhead, Minnesota
Develop and Implement Plan for Student Labs across campus using Windows 95, Windows NT 4.0 Workstation, and Windows 2000 Professional on workstations. Develop and Implement a Plan for a Windows NT 4.0 Domain. Configure, Service, Update, Document, and Backup Windows NT 4.0, 2000, and 2003 Servers for Student and College Domains. Supply Software, Network Connectivity and Printing Capabilities.

Part-time Computer Teacher 1/1999-5/2001
Confidential, Moorhead, Minnesota
Develop Curriculum and Syllabus, Plan class lessons, Evaluate student learning.

Work Study -- Help Desk, Microcomputer Support, Network Administration 6/1995-2/1996
Confidential, Moorhead, Minnesota
Assist MIS Technician in all duties as needed.

EDUCATION
Microcomputer Support and Network Administration A.A.S.

We provide IT Staff Augmentation Services!

Operations Analyst Resume

Kirkland, WashingtoN

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship