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Information Officer Resume

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IT Executivewith 15+ years of experience supporting international operations and healthcare organizations, implementing enterprise approaches to support scalability and sustainability. Applies collaborative leadership style while directing large-scale global projects and operations. Track record of achievements includes millions of dollars in annual savings through process and cost controls. Active Top Secret/SCI Clearance.

Core Competencies

  • Strategic Planning
  • Healthcare IT
  • Regulatory Compliance
  • Project Management
  • Vendor Negotiations
  • Security/Risk Analysis
  • System Architecture
  • Enterprise Solutions
  • Contractor Management
  • Legal Consulting
  • Performance Metrics
  • Cross-Functional Teams

Selected Achievements

  • Established governance process for 27 independent IT organizations and sparked development of enterprise architecture and portfolio management for 11th largest county in the U.S with $175M in annual IT investment.
  • Achieved millions of dollars in annual savings while leading IT organization with $110M annual budget.
  • Championed PMO office and led data center consolidation effort that reduced information systems expenses $2M for healthcare organization; revitalized vendor partnerships and led new enterprise systems implementation.
  • Implemented best practices for workflow/processes, monthly monitoring and reporting, and performance metrics that raised productivity 15%, increased service levels 20%, and bolstered client satisfaction 15%.

Professional Profile

Confidential, County 2010-2011
Chief Information Officer

  • Managed 27 decentralized IT departments, creating governance for enterprise approach, security, and capital budgeting process for $175M in IT investments per year, including independent review and validation.
  • Reported directly to CEO and created CIO program based on needs for organizational structure as well as current and future needs; published county’s first IT strategic plan.
  • Led 27 decentralized IT organizations to work on streamlining operations with consolidation of 18 data centers; centralizing 23 instances of Active Directory into single forest with multiple domains; migrating email from 18 disparate systems to outsourced solution.
  • Conducted business impact analysis and data center assessment to identify potential risks and create action plans to reduce system threats, in addition to initiating security review that bolstered operations.
  • Fostered collaborative communications across multiple departments to ensure consistency among various units, accomplish organization-wide best practices, and recognize successes.

Confidential,2006-2010
Chief Information Officer, Deputy Chief Information Officer

  • Directed information technology systems and operations in international and politically sensitive environments to support major US military organizations under 4-star commanders; managed $52M annual budget.
  • Oversaw network operations for one of DoD’s largest military facilities along with providing remote communications support for Multinational Corps Commander in Iraq.
  • Instituted controls for managing $1B portfolio as well as pioneered efforts to develop enterprise architecture to support international requirements while fostering scalability and sustainability.
  • Spearheaded reform that led to network security re-engineering; initiated business reforms to decrease redundancy and lower operating expenses; launched data strategy to resolve international cross-domain issues.

Confidential,2004-2005
Director of the Office of HIPA Standards, Internal Consultant

  • Federal regulator managing the development, institution, and adherence to HIPAA IT privacy/security regulations throughout the U.S.
  • Served as technical advisor to Program Manager on one of the world’s largest Oracle Financials installations.

Confidential, 2003-2004
Chief Information Officer

  • Built IT core from the ground-up as 1st CIO under 3rd senior-raking presidential appointee in department; led strategic planning for central operation supporting 300-lawyer operation across 18 U.S. locations.
  • Consulted on federal litigation involving extensive IT security issues; introduced litigation e-discovery concept as well as implemented risk mitigation strategies and long-term compliance initiative.
  • Increased services for in-house attorneys 20x while maintaining lowest annual service costs.
  • Secured adherence to Federal Information Security Management Act (FISMA); oversaw records management and compliance with industry standards and federal law.

Confidential, 2001-2002
Chief Information Officer

  • Directed 24x7 data center operations, including business/clinical systems and helpdesk support for 15,000 employees in 5 inpatient healthcare facilities; directly supervised team of 300 information systems professionals.
  • Revitalized organization by rebuilding vendor relationships, heading the development/implementation of PMO office for systemic and financial accountability, and slashing overhead $2M with data consolidation project.
  • Orchestrated enterprise systems implementation in multiple outpatient facilities in New York City.

Confidential, 1998-2001
Director of Knowledge Management (KM) & Internet Initiatives

  • Established KM capabilities for large global professional services organization with 46,000 employees.
  • Spearheaded project that enabled consolidated, uniform web presence for inward/outward facing users.

Director of Health Information Management, Group Practice Manager

  • Managed healthcare data systems in primary inpatient/outpatient facility as well as outpatient clinics; executed information systems operations to ensure reliability, scalability, and adherence to regulatory standards.
  • Integral in primary care clinic delivering cost-effective, high quality health care services; established and monitored standards for best practices and facilitated organizational planning.

Education:MS in Information Systems Technology

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