Information Officer Resume
IT Executivewith 15+ years of experience supporting international operations and healthcare organizations, implementing enterprise approaches to support scalability and sustainability. Applies collaborative leadership style while directing large-scale global projects and operations. Track record of achievements includes millions of dollars in annual savings through process and cost controls. Active Top Secret/SCI Clearance.
Core Competencies
- Strategic Planning
- Healthcare IT
- Regulatory Compliance
- Project Management
- Vendor Negotiations
- Security/Risk Analysis
- System Architecture
- Enterprise Solutions
- Contractor Management
- Legal Consulting
- Performance Metrics
- Cross-Functional Teams
Selected Achievements
- Established governance process for 27 independent IT organizations and sparked development of enterprise architecture and portfolio management for 11th largest county in the U.S with $175M in annual IT investment.
- Achieved millions of dollars in annual savings while leading IT organization with $110M annual budget.
- Championed PMO office and led data center consolidation effort that reduced information systems expenses $2M for healthcare organization; revitalized vendor partnerships and led new enterprise systems implementation.
- Implemented best practices for workflow/processes, monthly monitoring and reporting, and performance metrics that raised productivity 15%, increased service levels 20%, and bolstered client satisfaction 15%.
Professional Profile
Confidential, County 2010-2011
Chief Information Officer
- Managed 27 decentralized IT departments, creating governance for enterprise approach, security, and capital budgeting process for $175M in IT investments per year, including independent review and validation.
- Reported directly to CEO and created CIO program based on needs for organizational structure as well as current and future needs; published county’s first IT strategic plan.
- Led 27 decentralized IT organizations to work on streamlining operations with consolidation of 18 data centers; centralizing 23 instances of Active Directory into single forest with multiple domains; migrating email from 18 disparate systems to outsourced solution.
- Conducted business impact analysis and data center assessment to identify potential risks and create action plans to reduce system threats, in addition to initiating security review that bolstered operations.
- Fostered collaborative communications across multiple departments to ensure consistency among various units, accomplish organization-wide best practices, and recognize successes.
Confidential,2006-2010
Chief Information Officer, Deputy Chief Information Officer
- Directed information technology systems and operations in international and politically sensitive environments to support major US military organizations under 4-star commanders; managed $52M annual budget.
- Oversaw network operations for one of DoD’s largest military facilities along with providing remote communications support for Multinational Corps Commander in Iraq.
- Instituted controls for managing $1B portfolio as well as pioneered efforts to develop enterprise architecture to support international requirements while fostering scalability and sustainability.
- Spearheaded reform that led to network security re-engineering; initiated business reforms to decrease redundancy and lower operating expenses; launched data strategy to resolve international cross-domain issues.
Confidential,2004-2005
Director of the Office of HIPA Standards, Internal Consultant
- Federal regulator managing the development, institution, and adherence to HIPAA IT privacy/security regulations throughout the U.S.
- Served as technical advisor to Program Manager on one of the world’s largest Oracle Financials installations.
Confidential, 2003-2004
Chief Information Officer
- Built IT core from the ground-up as 1st CIO under 3rd senior-raking presidential appointee in department; led strategic planning for central operation supporting 300-lawyer operation across 18 U.S. locations.
- Consulted on federal litigation involving extensive IT security issues; introduced litigation e-discovery concept as well as implemented risk mitigation strategies and long-term compliance initiative.
- Increased services for in-house attorneys 20x while maintaining lowest annual service costs.
- Secured adherence to Federal Information Security Management Act (FISMA); oversaw records management and compliance with industry standards and federal law.
Confidential, 2001-2002
Chief Information Officer
- Directed 24x7 data center operations, including business/clinical systems and helpdesk support for 15,000 employees in 5 inpatient healthcare facilities; directly supervised team of 300 information systems professionals.
- Revitalized organization by rebuilding vendor relationships, heading the development/implementation of PMO office for systemic and financial accountability, and slashing overhead $2M with data consolidation project.
- Orchestrated enterprise systems implementation in multiple outpatient facilities in New York City.
Confidential, 1998-2001
Director of Knowledge Management (KM) & Internet Initiatives
- Established KM capabilities for large global professional services organization with 46,000 employees.
- Spearheaded project that enabled consolidated, uniform web presence for inward/outward facing users.
Director of Health Information Management, Group Practice Manager
- Managed healthcare data systems in primary inpatient/outpatient facility as well as outpatient clinics; executed information systems operations to ensure reliability, scalability, and adherence to regulatory standards.
- Integral in primary care clinic delivering cost-effective, high quality health care services; established and monitored standards for best practices and facilitated organizational planning.
Education:MS in Information Systems Technology