Technical Writer Resume McLean, VA - Hire IT People

SENIOR TECHNICAL WRITER and professional communicator with over 25 year’s experience writing user manuals for flight hardware, avionics, and software systems. Entrusted with the worst “problem” manuals as a result of long experience in resolving issues with engineering documentation and customer concerns. Additional experience in physical science research, graphic design, broadcasting, and photography. Exceptional ability to simplify and explain complex concepts. Works well on a team or independently without supervision. Accurate and detail oriented. Outstanding oral and written communication skills with peers, management, and customers. Analytical troubleshooter. Thorough knowledge of spelling, grammar, style, graphics, publishing, and effective presentation techniques.

TECHNICAL SKILLS

Proficient at reading engineering drawings and specifications
Extensive knowledge of military and commercial writing specifications
Software and high tech savvy
Proficient on PC, Macintosh and UNIX platforms
Proficient at MS Office Suite
Proficient at Adobe Publishing Software including Photoshop, Illustrator, InDesign, FrameMaker, GoLive, and Acrobat Professional
Proficient at Quicksilver (Interleaf)
Working knowledge of Documentum and SharePoint

PROFESSIONAL EXPERIENCE

Confidential, McLean, VA, 2009 2010
Technical Writer/Configuration Mgr. Sole technical writer and configuration manager for a team of software engineers that developed programs for Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA). Wrote, edited, and archived user manuals, operating procedures, and support documentation.

Devised a Configuration Management Plan for FEMA that was designed to pass an audit
Developed file naming conventions and filing protocols for archiving documents that allowed for simple and intuitive record filing and retreival

Confidential,Windsor Locks, CT , 2007 2008
Technical Writer Wrote and revised commercial and military aerospace manuals conforming to ATA-100 and various military specifications. Quoted new work.

Provided logistical support for Marine One, the proposed Lockheed Martin VH-71 Kestrel Presidential helicopter
Developed on-line documentation for USAF C-17 Transport Unified Control Test Stand

Confidential,Berkeley Springs, WV 2001 Present
Freelance graphic designer dba Huemore Design. Clients include:

Laborers, American Guild of Craftsmen National Headquarters revised and edited training manuals for the construction industry
Above & Beyond Holistic Services package design, business card and stationery, brochures, signage, and maintenance of website
Kaman Industrial Technologies organized stock image library using Extensis Portfolio and created 80-page user manual for the project

Confidential,Windsor Locks, CT 1979 2001
Senior Lead Technical Writer Advanced from Technical Writer to Senior Writer to Lead Writer to Senior Lead Technical Writer. Wrote technical manuals covering maintenance and repair of digital and analog aircraft electronics and electromechanical flight systems manuals typically invoiced at $20K to $250K. Supervised contract writers and in-house writers. Trained new writers. Supplied accurate quotations and planned projects to meet requirements of contracts, scheduling, and available resources. Managed or consulted with graphics, production, engineering, marketing, legal counsel, product support, warranty, customers, and vendors. Customers included Boeing, General Electric, Sikorsky Aircraft, Pratt & Whitney, Navy, and US Air Force.

Saved time and money by devising method of inserting engineering drawings directly into manuals, therby eliminating redrawing and proofing
Generated new business by identifying inconsistencies within set of US Air Force manuals bringing the manuals up-to-date was a 3-year project
Solved long-standing problem of electronically transferring manuals to and from vendors while maintaining system securities and integrity
Received letter of commendation from US Air Force for exceptionally well written technical manual

EDUCATION

MA, Applied Communications, BS, Physics, Drexel University, Philadelphia, PA

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Technical Writer Resume

Mclean, VA

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