Data Entry Specialist Resume Omaha NE - Hire IT People

WORK EXPERIENCE

Confidential, Omaha NE
Data Entry Specialist August 1998 - December 2009

operate PC and analyze documents to perform continuous entry of various enrollments, applications, code sheets and special projects from various departments
ensure work meets deadline by applying knowledge of menu codes, screen uses, procedures and production standards
research inaccurate or incomplete information using reference manuals and inquiry screens
enter health, life and dental applications with a high level of accuracy

Confidential, Omaha NE
Payment Processor June 1996 - August 1998

maintain proper activity in customers mortgage and retail accounts
balance batches with rejects received through the proof and transmit system and prepare cash letters for shipment
correct and balance customer checks, deposits, loan payments and other internal bank entries
prepare repetitive documents and reports, record data and file materials

Confidential, Omaha NE
Verification/Quality Assurance Manager June 1992 - May 1996

supervise all activities in departments to ensure timely and efficient service, develop, and implement policies and procedures for work flow
evaluate and ensure employe development through training, motivation, counseling, and disciplinary actions as required
ensure all daily deadline concerning reports from all production shifts are met
visit sites for network or quality assurance training and communicate to site manangers and staff any areas that may need improvement
monitor Telemarketing Service Representatives on program specifics as well as listening skills, voice presentation and professionalism

Confidential, Omaha NE
Verification Clerk June 1991 - June 1992

balance reports, identify discrepancies, and follow through to reconcile reports
coordinate verifications completed at SITEL and ROP sites to ensure sales orders are accurate
maintain records and compile daily reports
provide statistical clerks with all verified data, including finalization of orders
create, update, and distribute reports