Computer operator Resume South Saint Paul, MN - Hire IT People

OBJECTIVE
Looking for a position as an IT technician or customer service specialist.

EMPLOYMENT:

Confidential,South Saint Paul, MN 3/2008-present
Computer operations:

Initialized and operated the computer system and peripheral equipment, using UNIX commands
Monitored and responded to equipment and system status messages, and signals and escalated system problems to the proper person
Accurately updated logs and records, and wrote trouble reports
Replaced ribbons on printers, loaded paper and special forms, adjusted printers and performed minor maintenance
Initiated contact with vendor maintenance services regarding equipment malfunctions
Provided technical support and assistance to users including answering, recording and tracking help desk calls through email or telephone and resetting passwords

Confidential,New Brighton, MN 1982-2008
Goldsmith:

Responsible for the manufacture of fine jewelry from a mold to the ready to finish mounting
Maintained and repaired manufacturing equipment
Investigated design and casting flaws and made adjustments accordingly
Researched prices of precious metals and other supplies and ordered and maintained inventory
Communicated and consulted with customers about the design or repair of their jewelry
Handled the training of my coworker

OTHER SKILLS:

Ability to work with a team as well as independently
Learn quickly and adapt to changing technology
Installed memory as well as hard drives, cd rom drives, video cards and NIC cards in personal computers and laptops
Proficient in the Microsoft office suite
Accurate and consistent typing skills
Excellent listening and interpersonal skills
Persistence and great problem solving skills
Self starting and self motivating
Ability to multitask
Strong verbal, organizational and written communication
Detail-oriented, results-oriented

EDUCATION:
A.A.S., Network Support Specialist

RELEVANT COURSEWORK: