Computer Operator Resume
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Irving, TexaS
Summary of Qualifications:
Experienced Computer Operator with proven skills in financial processing, proactive troubleshooting
and detailed customer service.
- Demonstrates solid expertise in systems support, uploading data for processing and compressing and extracting information for distribution.
- Applying exceptional communication skills to provide optimum customer service and establishing relationships with internal and external customers.
- Experienced in Microsoft SQL Servers, Microsoft Office, MS-DOS, JES2, MVS, CICS, FTP, TSO/ISPF, JCL, NETVIEW, CA-7, REMEDY, MASTERMIND, FOG-LIGHTS, STAGES.
- Data Entry: 10,000 – 12,000 Keystrokes Ten Key
- Data Entry: 12,000 – 14,000 Keystrokes Inverted Keyboard
Professional Experience:
Confidential, Irving Texas Oct 2008 – Nov 2010
Computer Operator – Network Operations Center
- Monitoring application on the SQL Server, Batch Processing, Creating Remedy tickets for On-line users and re-setting password.
Confidential, Dallas, Texas June 1990 – July 2008
Information Service Operator- Finance/Payroll
- Uploading confidential information for payroll processing for payroll employees, resulting in over 250,000 checks being generated per week to be distributed.
- Monitoring remote job entries for smooth processing without interruptions to ensure timely Turn-around of all jobs orders.
- Supported internal customers by providing ongoing quality checks and trouble- shooting before During and after job processing.
- Responsible for check distribution and coordination for over 9 regional districts in the United States and Puerto Rico.
- Participated as Beta-site for Global Tracking System Technology which began implementation in
May 2007. - Handled special request from regional centers to compress or extract data, which allows them to process information and changes more efficiently.
Education:
- Confidential, Prairie View, Texas 1982
- Confidential, Dallas, Texas 1978
