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Substitute Teacher Resume

Arlington, VA


  • Over 18 years of IT experience that includes test management, change management, business requirements, business analysis, risk analysis, quality assurance, metric development, and reporting, while providing subject matter expertise and technical guidance to teams throughout the Software Development Life Cycle (SDLC).
  • Experience analyzing and defining business processes to identify areas of improvement
  • Offer expertise working in multiple SDLC methodologies to include Waterfall, Agile (SCRUM), Iterative, Spiral and multiple testing methodologies to include functional (system, integration, smoke, regression, sanity and user acceptance), non - functional (performance, security usability, compatibility.
  • Vast knowledge in coordinating schedules and project activities, determining testing scenarios, authoring documentation, and identifying/resolving concerns found within software products and applications.
  • Experience working in various testing implementations (Mobile, Web, GUI, Client/Server), multiple browsers (IE, Chrome, Firefox, Safari), database management systems (Oracle, SQL, MS Access, DB2), system interfaces APIs, SOAP, RESTFUL, application servers, web- servers (Apache, Tomcat, WebLogic, WebSphere), content management system (CMT), cloud technologies (AWS, Azure)and internet architecture on cross-platform environments (Windows, Unix, Linux, OS390).
  • Experience testing software governed by the Food and Drug Administration ( Confidential ) Quality System Regulation, Code of Federal Regulation (CFR) 21, part 820, and Section 508 of the Rehabilitation Act. Experience working in ISO and CMMI level organizations and experience with the Risk Management Framework (RMF) for federal government agencies.


Java, JavaScript, .NET, SQL, MySQL, TOAD, VB, TSL, HTML, CSS, XML, HTTP, AWS, ETL, UML, Oracle, DOS, Windows, Unix (Sun, HP, AIX), Linux, PVCS Version Manager/Tracker, DOORS, Cobalt, SecuriSync, HP Quality Center, HP QTP, Load Runner, WinRunner, Selenium, FitNesse, Rational ClearCase/ClearQuest, JIRA, Remedy, Exceed, X-Winpro, WS-FTP Pro, SAP Business Objects, Crystal Reports, Cognos, JAWS, SnagIt, Snipping Tool, SharePoint, Adobe Creative Suite 3, MS Office Suite (Outlook, Word, Excel, Powerpoint, Access, Visio, Project), and the Appian BPM platform


Confidential, Arlington, VA

Substitute Teacher


  • Follows the prepared lesson plan outline for the course of study assigned by the permanent teacher for students in grades Kindergarten through the 12th grade
  • Instructs students through lectures, demonstrations and/or audiovisual aids and assigns lessons and corrects papers
  • Manage a class of 25 - 30 students
  • Maintain a neat and orderly classroom

Confidential, Alexandria, VA

Sr. Business Analyst


  • Sr. Business Analyst for a management consulting firm providing supply chain risk management insight to clients
  • Participated in risk analysis and risk assessment research with short time spans to identify and minimize critical vulnerabilities with vendor risk issues
  • Identified key risk factors, analyze trends and mitigate risk issues for qualitative and quantitative results
  • Communicated with multiple business units, risk partners and data providers to gather risk-related data from internal and external resources
  • Ensured accurate data capture of activities and risk in support of risk reporting for all levels of management
  • Developed management risk reports to include charts, graphs, tables and powerpoint presentations to explain findings and risk position to clients
  • Utilized the vendor risk intelligence cloud-based application to maintain a repository of vendor risk documentation

Confidential, McLean, VA

Business Analyst


  • Supported the Federal Transit Administration (FTA) Transit Award Management System (TrAMS), which manages the creation, review, funding and execution of federal grants built on the Appian Business Process Management (BPM) platform
  • Followed the Agile scrum SDLC methodology
  • Created and updated business, operational and control requirements documentation
  • Worked with Stakeholders to monitor and prioritize product backlog on an ongoing basis to meet release timelines and value to the client
  • Transformed product backlog items into Epics, user stories and use cases
  • Ranked and estimated product backlog items
  • Facilitated sprint planning, daily scrum, sprint review and sprint retrospective meetings
  • Prioritized additional features in the product backlog for subsequent releases
  • Developed test plans, test cases, artifacts and prepared test reports to document test results
  • Tested user stories for accuracy and compliance to ensure acceptance and validation of stories
  • Coordinated and supported user acceptance testing, deployment validation and provided production support to users
  • Collaborated with users to elicit business concerns and develop workable solutions
  • Identified and documented defects, implemented problem diagnosis, root-cause analysis and tracked issues and defects in JIRA with clear and concise steps to reproduce errors
  • Interacted with developers and stakeholders to isolate and resolve issues
  • Managed test data using MySQL and executed regression test scripts using FitNesse

Confidential, Falls Church, VA

Business Analyst


  • Supported the National Oceanic and Atmospheric Administration (NOAA)
  • Gathered, analyzed, updated and documented business and functional requirements of SharePoint site
  • Created system analysis, data management standards and data mapping documentation
  • Created and updated business, operational and control requirements documentation
  • Created user guides and developed work flow diagrams using MS Visio
  • Identified and documented current state, upcoming needs and requirement changes based on change management
  • Analyzed and defined business processes to identify areas of improvement
  • Documented and developed data elements, data mappings associated with the business process
  • Tested user management, access management, workflows and usability of SharePoint site and identified defects and documented results
  • Developed test plans, user acceptance test (UAT) cases, coordinated and supported user acceptance testing, deployment validation and provided production support to users during the UAT and post production phase
  • Performed manual mobile testing on the Android and iOS platform
  • Systems Administrator for the Cyber Security Assessment and Management (CSAM) tool
  • Provided user support, provisioned user accounts, assigned roles, granted system permissions and facilitated training sessions
  • Developed monthly CSAM usage reports to include charts, graphs and tables identifying inefficiencies and areas of improvement

Confidential, Bethesda, MD

Information Security Analyst


  • Supported the United States Patent and Trademark (USPTO), Office of the Chief Information Office (OCIO)
  • Responsible for the implementation of the RMF for a Federal Civilian Agency. Provided agency-wide governance of the security program, which included FISMA Security Standards, NIST Standards as well as other federally mandated policies and procedures

Confidential, Fairfax, VA

Security Analyst


  • Supported the Office of Personnel Management (OPM), Office of Chief Information Office (OCIO)
  • Identified, evaluated and documented business and technology risks, internal controls that mitigate risks, and related opportunities for internal control improvement. Developed Corrective Action Plans (CAPs) to alleviate risk and report findings to the client
  • Developed project plans and status reports to manage client requirements and expectations
  • Functioned as a Sr. UAT Engineer supporting the United States Patent and Trademark (USPTO) for the Independent Verification and Validation (IV&V) Project
  • Conducted UAT testing, identified and documented defects, and interacted with developers and stakeholders to isolate and resolve issues
  • Reviewed technical and functional specifications, business requirements, user publications and other product documentation for correctness, content and clarity
  • Used JAWS to ensure accessibility to web pages per Section 508 of the Rehabilitation Act

Confidential, Washington, DC

Lead Test Engineer


  • Managed a team of 3 - 5 consultants through multiple major system enhancements with the development of test plans, test cases, test scripts, test analysis reports, defect reports and requirements traceability matrix for various applications to include the Automated Problem Management System (APMS), Logistics Observations and General Inventory Control (LOGIC) and Discoverer Tool Reports for LOGIC (DTRL), Blood Collections Scheduling System, Records Management System for Plasma Products, Business Objects reports and an enterprise-wide Confidential mandated Plateau Learning Management System (LMS) that provided a single point from which training was tracked and managed in a regulated environment aiding in the reduction of compliance risks and Confidential fines by 35%
  • Determined the level of effort (LOE) for testing and created and managed the test execution schedule to ensure the timely accomplishment of milestones and time constraints were met within agreed timeframe
  • Managed and performed multiple levels of testing including, system (GUI, usability, functional, ad-hoc, performance, security, etc.), integration, regression and end to end test; conducted and facilitated UAT for 30+ supervisors, which included communication with project teams and validating/documenting results
  • Supported deployment activities including user training and evaluating readiness after migration to the Production environment
  • Performed defect logging and tracking using Rational ClearQuest and managed defect resolution utilizing root cause analysis to ensure 100% completion of testing within the expected timeline and budget
  • Participated in peer reviews, requirement reviews, technical design meetings and project status meetings with analyst, developers, QA, PM and business stakeholders
  • Partnered with business users and cross functional workgroups to collect business requirements and translate them into technical requirements
  • Setup and maintained test environments
  • Developed work flow diagrams using MS Visio
  • Managed the development of Standard Operating Procedures (SOPs) and Job Aids in compliance with the Confidential Quality System Regulation
  • Generated ad hoc SQL queries in TOAD to validate accuracy of Business Objects, Crystal Reports and Dashboards

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