Infield Technician Resume Fayetteville, NC - Hire IT People

QUALIFICATIONS:

Work well without supervision
Type 50 words per minute
Ability to prioritize and remain focused on the essence of an issue
Excellent with customer support services
Skilled at learning new concepts quickly while working well under pressure
Extensive experience with multiple Microsoft products which include knowledge in all operating systems from Windows 2000 to Vista/7, as well as Microsoft Office, Fedora Linux and Visual Basic
Strong understanding of Visio and Adobe Acrobat
Able to perform Server Management duties for Linux and Windows operating systems
Knowledge of Telephony and WAN/LAN communications
Organized and completed Network Installation
Skilled at PC setup and installation of various peripherals, data entry, and file management procedures
Knowledge in Database server setup and management
Skilled Python and Raptor programming
Ability to think creatively and solve unique problems

EXPERIENCE:

01/94-01/97 Confidential Fayetteville, NC
Light Wheeled Vehicle Mechanic

01/97-01/08 Confidential Auburn, WA
Brake and Alignment Tech

Certified Brake and Alignments
Troubleshooting and repairs of various mechanical hydraulic and electrical systems
Data entry for work orders and various documents
Management of brake and alignment center and its members
Maintained high level of communication between customer base and upper management

01/08-Present Confidential Auburn, WA
Infield Technician

Troubleshooting and repairs of various equipment from electric and hydraulic components to computer controllers
Customer care and communication of known issues and working with timelines and deadlines
Kept clean and organized work area
Trained new hires
Assisted supervisor with special projects

EDUCATION:

Confidential Everett, WA 2012
Associates of Applied Science, Computer Networking Systems