Process Administrator Resume Princeton, NJ - Hire IT People

Objective: To obtain a challenging position in a fast-paced work environment that maximizes my corporate skills.

Work Experience:

Confidential, April 2005 January 2011
Princeton, NJ

Compliance Process Administrator July 2008 January 2011

Identify need and develop internal process evaluation and spot-checking programs.
Develop internal process controls; facilitate development of internal processes and procedures, ensuring that all processes and procedures meet regulatory requirements (CFR, Rules of Procedure, etc.).
Utilize process mapping to identify gaps in meeting regulatory requirements and facilitate mitigation.
Develop compliance department document control process.
Participate in the preparation for and conduct of audit of compliance department processes.
Coordinate all follow-up activities to complete recommendations of external audit, prepare and provide quarterly reports to executive management.
Participate in the maintenance and review of the document management and record retention program for NERC compliance department.
Administer document retention and document control activities and assure that activities follow regulatory filing and NERC document management and retention program requirements.
Staff coordinator to Compliance and Certification Committee (stakeholder) subcommittee.
Work with outside vendor to develop SharePoint internal site structure for enterprise-wide deployment.
Develop new employee training checklist to mitigate risk of process errors.

Administrative Assistant April 2005 July 2008

Support department staff of 30+, including Vice-President, Directors and Managers.
Streamline existing processes to provide more secure access to information and eliminate duplicative steps.
Handle extremely confidential information.
Gather and analyze data and provide quarterly reports to management, board-level committee, and the governmental authority.
Provide Board of Trustees Compliance Committee support preparation of meeting agendas, notes, meeting minutes and action items.
Identified need for more secure method to transmit confidential data worked with IT to initiate and implement secure HTTPS sites for regional staff and committee members to access confidential information; develop process for vetting individuals to secure sites.
Post information to Website using Frontpage and SharePoint designer.
Coordinate legal notification to 1,300+ power companies of listing on compliance registry.
Participate in preparation of compliance violation filings to the FERC.

Confidential, October 2003 March 2005
Allentown, NJ
Legal Assistant/Paralegal

Work with attorneys to make changes to various Contracts, Employment Agreements, Buy-Sell Agreements and Developer Agreements.
Assist attorneys in organizing Complaints, Briefs and Pleadings.
Responsible for all steps for initial set up of corporations.
Participate in implementing new office software and transition to network computer server.
Responsible for managing Accounts Receivable for law firm using Timeslips, duties include: Organizing and forwarding bills to clients monthly, monitoring attorney and paralegal billable time, coordinating monthly billing meetings in office.

Confidential, November 2000 October 2003

Confidential,January 2002 October 2003
Pennsauken, NJ
PPO Account Administrator

Responsible for all accounts payable to Preferred Provider Organizations
Audit claims on invoices to ensure correct payments to PPO\'s; outline details of payments to PPO’s which include payment breakdowns
Organize filing system of paid invoices
Utilize PPO contacts to resolve billing discrepancies; including invoice adjustments and provider disputes
Ensure that student medical claims are paid according to the proper PPO discount
Update remark codes in Genelco AS400 system for claims adjusters; run code reports in Genelco AS400 system to determine discount utilization
Analyze disruption reports from PPO’s for the sales department

Confidential,November 2000-January 2002
Sea Isle City, NJ
Executive Administrative Assistant

Provide Administrative support to high-volume student risk insurance office
Distribute confidential records to Executives, prepare letters of intent and employee contracts
Create and maintain spreadsheets and databases utilized by upper management
Responsible for coordination of meeting schedules and travel arrangements for executives
Maintain inter-office communications and coordination with local satellite/main offices
Plan advertising layouts for newspapers and magazines

Confidential,May 1999-April 2000
Horsham, PA
Claims Controller

Software:
Microsoft Office (Word, PowerPoint, Excel, Access, Publisher, Outlook), Microsoft SharePoint, WordPerfect and Adobe Acrobat.

Education: Associate of Science in Business Management