It Manager Resume
Executive Summary
Self motivated individual with broad based experience in the IT field and possessing technically strong IT skills. A trusted advisor to the client with the ability to offer technical alternatives and recommendations in the best interest of the firm. Has taken on more complex and challenging roles as the opportunity and company growth permitted.
MIS/TECNOLOGIES
- Implemented disk to disk backup solution for 50 offices resulting in 75k savings per year
- Planned and implemented Cisco wireless network for 1400 employees
- Supervised the installation and operation of Microsoft Operations Manager
- Conceived ,designed and implemented web based inventory to replace single source system
MANAGEMENT/OPERATIONS
- Supervised five full time staff members who provided operations support
- Conducted yearly employee appraisals and goal setting activities
- Streamlined PC deployment process by incorporating Dell imaging process. 45K savings per year
- Implemented Numara TRACKIT to manage hardware and software assets of 2500 devices
BUDGET PLANNING / IT FINANCE
- Responsible for management of corporate IT budget of $4M
- Negotiated 60k saving with vendor regarding software maintenance contract
- Streamlined IT purchasing for 3% savings for all supplies purchased using this process
- Reconciled Microsoft software assets for annual true-up license compliance
Professional Experience
Confidential,US 1984-2011
Data Center Operations Manager IT Manager 2005-2011
Team oriented manager who performed in a diverse IT Operations Manager role and was responsible for providing all operational functionality for the Data Center including the related services in support of IT operations.
Data Center Responsibilities
- Provided support services for over 125 fileservers in a combination of virtual and physical servers.
- Managed the assembly and maintenance of new servers put into production.
- Organized backup, archive and recovery processes to ensure compliance and data recovery
- Monitored environmental controls including power, cooling and backup generator capability
- Managed Dell/Equal logic ISCSI storage area network
Operations Responsibilities:
- Developed IT capital purchase workflow and approval process to improve efficiency
- Managed PC Leasing program with responsibility for assets from procurement through end of life
- Standardized corporate real estate IT infrastructure move planning and process execution
- Participated in identifying short term and long term planning activities with Senior Management
Sr. IT Administrator - Associate 1998 2005
- Managed helpdesk and multi function team that was committed to providing quality network operations,desktop client service and support environment
- Responded to client inquiries concerning operations issues. Diagnosed and solved system hardware, software, and operations issues
- Identified and managed team resources for various corporate projects and work initiatives
- Ensured all servers and pc based systems were operating as expected, being monitored as appropriate, and that preventative action was taken where required, according to defined IT operational strategies, procedures and policies.
Mini Computer Operator - Technician - IT Administrator 1984 1998
- Extensive U.S. travel to plan, install and implement local area networks nationwide
- Desktop / Laptop support - Rollout PC/Laptop strategy
- Monitor and manage backup jobs for mini-computer and servers
- Managed backup tape inventory and rotation requests with off-site vendor
- Communicated with and informed management of urgent projects, sensitive issues or changes in server or branch operations
Confidential,
Inventory Control Administrator 1981-1983
- Maintained copier inventory in distribution center and branch locations
- Reconciled physical inventory to computer records
- Prepared lists of inventory to be discarded
- Interfaced with branch personnel to reconcile differences in inventory status
GENERAL TECHNOLOGIES
Systems: Windows 2K3,/2K8/XP/2000/9X/NT/2000, Novell NetWare,
Software: Veeam, VMware, VSphere, MS Project, MS Visio, MS Office, Symantec Backup Exec, NumaraTrackit,AIQ
Hardware: Compaq,Dell,Micron,Toshiba,Equallogic ISCSI
EDUCATION:AAS: Business Administration
ACTIVITIES
Board Member, Volunteer - New Milford High School Booster Club Nonprofit organization dedicated to special needs projects to support local high school athletic teams. June 2005 - Present
Past President/VP, Candlewood Tax District Homeowners Association September 1994-September 1997
