Settlement Assistant Resume , silver Spring, MD - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential

Settlement Assistant

Responsibilities:

Receive contracts from clients and input contract information into our title software in an efficient manner.
Order required documents and communicate requests to all parties involved. Communicate and correspond with clients regarding settlement processes and procedures as well as address any concern they may have with documents.
Responsible for supporting the settlement attorneys with their administrative needs including answering phones, calendar management and ordering office supplies.

Confidential

Child Support Call Center

Responsibilities:

Process and maintain filings of motions and petitions, review pleadings, type docket information and establish case file folders for the documents.
Assist the public and attorneys by providing information about the status of cases or Clerk’s office procedures in person and by phone.
Collect, sort and create a list of incoming mail to get pleadings docketed in an efficient manner. Collect appropriate fees and validate documents using the cash register.

Confidential, silver Spring, MD

Administrative Assistant

Responsibilities:

Prepare office reports by researching and gathering data using office automation software packages. Use said equipment to type, edit, and format letters, memoranda, and/or forms for title processors and attorney.
General reception and administrative duties such as responding to inquiries received from visitors, callers and communication from emails and faxes.
Communicate in a patient and tactful manner as well as effectively convey directions, instructions and information to clients via oral or written communication on behalf of management.
Setting up and maintaining filing system and completing special projects assigned by managers.

Confidential, Washington, D.C

Call Center Representative

Responsibilities:

Assisted customers with issues and resolved problems while multi tasking and working independently.
Assisted current and potential members in completing appropriate documentation then processing, updating and documenting customers’ confidential information in the TDFCU banking system.
Promoted and tracked lending products and services to increase revenue.
Answered and recorded telephone inquiries as well as received, opened and distributed mail.