Production Control Analyst Resume Virginia - Hire IT People

Production Control Specialist

Collaborative leader with more than 10 years of progressively responsible experience analyzing and managing production schedules by employing CA7, ACR Summary Endevor. Extensive background as a tape librarian provides solid foundation upon which to build more recent career. Excellent interpersonal skills are complemented by a strong work ethic. Earned reputation for cooperation and coordination with programmers to diagnose and resolve technical problems. Demonstrated talent for accurately completing customer requirements within time constraints. Extensive use of Microsoft word, Microsoft Office and some use of Microsoft Excel. Previous experience in data entry.

Production Control • Scheduling • Report Generation • Service Centers • Communications • Audits • Disaster Recovery • Client Services • Process Improvement • Documentation Professional Experience

Confidential, Virginia 2003–2010
ACS is a global leader in business process and IT services.

Production Control Analyst

Reviewed, scheduled, maintained, and monitored production schedules and processes. Balanced and updated ACR Summary and updated PROCS. Reviewed schedule and control changes and suggested improvements. Ran reports on out-of-balance documentation. Created Service Center reports for data-set dependencies, triggers, and late notification messages. Communicated problems to appropriate support teams. Provided backup assistance for the Command Center. Monitored CA7 queues and system consoles; handled all abends. Ensured timely completion of service-level jobs. Compiled information for auditors. Collaborated with clients on implementation and disaster recovery tests. Performed JCL checks. Transitioned from ACS’s acquisition of Anthem business and IT services.
Confidential, Richmond, Virginia 1978–2002
This association provides individual and group health insurance.
Scheduler, Confidential,, 2000–2002
Scheduled jobs and reviewed production changes. Notified and collaborated with programmers for diagnoses and resolutions of problems.
Senior Tape Librarian, 1985–2000
Supervised and monitored daily activities of tape librarians and ensured all tasks were completed. Reviewed disaster recovery tasks and ensured tapes were staged for offsite backup purposes.
Tape Librarian, 1978–1985
Staged tapes for nightly batch production and pulled tapes for offsite disaster recovery and customer processing. Updated CA1 and TMS for customers’ information.

Technical Skills

TSO • CA1, CA7, & CA11 • Endevor • JCL • SAR • MS Office Suite • Service Center • PROCS Windows • TSO • STK Tape Robotics • MVS System Consoles • Disaster Recovery Procedures

Training & Seminars

JCL • Leader Vision • Dealing with Difficult People • Delivering Excellence to the Customer
STK Tape Robotics

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Production Control Analyst Resume

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