Systems Integrator Resume East Providence, RI - Hire IT People

NETWORK ADMINISTRATOR
I am a network administrator who has over 10 years experience with Novell Netware and Microsoft Windows Servers. I also have 2 years experience working a help desk.

Effective network troubleshooting and problem solving skills with software, server, and hardware devices.
Strong interpersonal communication skills and user support experience.
Extensive experience in file server backup/restore and anti-virus software protection for servers and desktops.

PROFESSIONAL EXPERIENCE

Confidential,East Providence, RI April 6, 1994 - July 30, 2010

Systems Integrator (1999 - July 30, 2010)

Administer local network functions and the resolution of user problems/requests. Troubleshoot hardware and software problems at PC and server levels.

· Maintain network signons (add, deletes, changes) for all employees.
· Maintain internal virus protection software and server backup software. As well as monitoring server backups/ resolving issues and restoring data as needed.
· Setup and configure PCs for new employees. Responsible for operating system and desktop software installation and PC upgrading.
· Exchange Email Administrator. Set up user accounts and mailboxes, setup/maintain public folders, restores as needed. Migration from Exchange Server 5.5 to Exchange Server 2003.

Application Support Analyst (1997-1999)

Provided technical support for over 300 employees throughout the U.S. Troubleshoot hardware, software and connectivity issues for users.
Desktop software installation and training. Prepared training materials.
Wrote quarterly “helpful hints” newsletter for users

Data Control Clerk (1996-1997)
Sr. Secretary (1994-1996)

EDUCATION AND TRAINING

Various Microsoft Technical Training Classes

Novell CNA (Netware 5)

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Systems Integrator Resume

East Providence, RI

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