Objective:

Looking for a challenging position in which my skills And educations are further enhanced.

Personal Information :

Birth date: 15 /10/ 1984.
Marital status : Single .
Military status : Exempted.
Nationality: Egyptian.

Education & Qualification :

Bachelor degree in Communication and Electronics Engineering, Faculty Of Engineering,
Confidential -- Assiut (June 2006)
Degree: Fair
Project Of Graduation : Video & Image Coding Wireless Communication.
Project Degree : Very Good

Spoken Languages :

Arabic : Native language
English : Fluent to a High Degree ‘written & spoken’
Frances: Fair

Activities & hobbies : Computer, reading, traveling and. foot boll

Job Attend: Engineering electronic and communication

Personal skills:

Work as a team member toward common goals.
Able to learn new tasks quickly.
Able to work well with all levels of management & people.
Have good experience in dealing with (Word - Excel- Power point- Project plan-Visio )
Many programs language computer ( matlap - c-SQL )

Trainings, courses and certifications:

• APDS (AVAYA Professional Design Specialist) contact center
• ACS (AVAYA Certified Specialist) implement call center
• APDS (AVAYA Professional Design Specialist) unified communication
• ACE (AVAYA Certified Expert) implement IP telephony.
• ACS (AVAYA Certified Specialist) design IP telephony.
• Avaya IP Telephony Design Elective Exam,(132-s-900.7) Exam
• ACS (AVAYA Certified Specialist) implement IP telephony.
• Specialist - IP Telephony Implement & Support Exam,(132-s-911.1)
• ACA (AVAYA Certified Associate) design IP telephony.
• Cisco voice over ip ,(642-432) Exam
• ACA (AVAYA Certified Associate) implement IP telephony.
• CTP 2007 (Convergence technology professional),(TT0-201) Exam
• AVA00839 (IP telephony for implement) assessment.
• ACA -(AVAYA Certified Associate) implement call center.
• CCNA (Cisco Certified Network Associate), (640-802) Exam
• Writing Queries Using Microsoft® SQL Server® 2008 Transact-SQL
• Implementing a Microsoft® SQL Server™ 2005 Database
• Business English level 4 in New Horizen.(30 hours)
• 15/10/2007 to 22/10/2007 Training course in AVAYA University.
• Advanced IP telephony workshop.
• 12/5/2007 to 18/5/2007 Training course in AVAYA university.
• Implementing S8300B and S8500B converged solutionsworkshop.
• 15/10/2006 to 15/11/2006 Training CCNA course in VISION Company.
• How to configuration routers and switches.
• How to design LAN, VLAN, and WAN network
• 1/9/2005 to 15/9/2005 Training course in Egyptian Radio & Television Union Assuit
• Essentials of Television broadcasting and Microwave Networks.
• 7/8/2005 to 18/8/2005 Training course in Telecom Egypt Company.
• Background about Digital Exchanges.
• Cables used in telecommunication networks.
• Defects reparation & Essentials of (Pair gain) System.
• 7/7/2005 to 7/8/2005 Training course in Panasonic Company.
• Background about analog PBX (private branch exchanges).
• Hardware and software of analog PBX.
• Background about Digital PBX.

Work Experience:
December 2006 to May 2010
Confidential
In Cairo

Job Responsibility:
Take a Responsibility of any Confidential project, starting from Implementation
Plan, Installation, configuration, documentation and ending by Supporting and Maintenance

Most Important Projects:

Project location: Confidential
Job description: Installation, Configuration, Support and Maintenance.
Project product: AVAYA
The project consist of four S8720 , two G700,fifteen G350 (LSP) , six G650 and IP telephones, communication manager CM3.1.2 ,AES server

Project location: Confidential
Job description: Installation, Configuration, Support and Maintenance.
Project product: AVAYA
The project consist of two S8720, two G650, INTUITY AUDIX LX1.1 and communication manager CM4.0.1

Project location: Confidential
Job description: Installation, Configuration, Support and Maintenance.
Project product: Confidential
The project consist of two G450(one main and other LSP(call center),100 IP telephones,IA770,BCMR and communication manager Aura CM5.2 and call center with 30 agent EAS

Project location : Confidential
Job description: Installation, Configuration, Support and Maintenance.
Project product: Confidential

The project consist of two G450(call center),20 IP telephones,IA770,BCMR and communication manager Aura CM5.2

May 2010 till now :
Avaya voice engineer in Confidential. Golden Business partner Confidential in Kingdom Saudi Arabia (KSA)

Job Responsibility:
Take a Responsibility of any AVAYA project, starting from Design and pricing (ASD) Implementation Plan, Installation, configuration, documentation and ending by Supporting and Maintenance (presales and technical engineer)

Most Important Projects:

• Project location: Confidential Jeddah

Job description: Installation, Configuration

The project consist of two S8800 CM 5.2.1, S8800 AES server ,20 G450 , six G650 and Avaya aura communication manager CM5.1.2

Work as Resident Engineer support at "Confidential " ,

This site consist of communication manager servers , AES servers , CMS , contact store recording (witness)

Project location: Confidential
Job description: upgrade
Upgrade duplicate server S8720 from CM5.0 to aura communication manager CM 5.2.1