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Information Security Analyst/ Incident Response Resume

SUMMARY:

Dependable professional interested in an Information Security position where analytical, technical, and innovation skills can be applied to support and guard organizations against security breaches.

SKILLS:

  • Network Architecture and Infrastructure
  • Information Security
  • Risk Management
  • Time Management and Prioritization
  • Incident Response
  • Risk Analysis
  • HIPAA, NIST, ISO 27001/2, COBIT, PCI - DSS

PROFESSIONAL EXPERIENCE:

Information Security Analyst/ Incident Response

Confidential

Responsibilities:

  • Perform risk assessment and categorization on suspected information security incidents
  • Assists with coordinating information security incident response and containment efforts
  • Ensure compliance with legal, contractual, and regulatory requirements during incident response.
  • Minimize the potential for negative results or exposure through incident containment
  • Manage documented incident response procedures and participated in annual tabletop exercises
  • Provide digital forensic preservations and forensic analysis expertise.
  • Gather intelligence to assist in investigations using McAfee SIEM, BlueCoat, Splunk, and Palo Alto devices.
  • Reviewed log files and shared findings to assist in investigations.
  • Proactively investigate compromised email accounts and domains using ThreatStream and RiskIQ.
  • Perform e-discovery, forensics, and digital investigations using Encase 7.
  • Perform analysis and extraction of internet browser data using NetAnalysis.
  • Experience with forensics using programs such as OSForensics and FTK Imager Lite.
  • Produced weekly reports for incidents.
  • Documented actions taken for audit, regulatory and legal purposes within EthicsPoint.
  • Collaborated with other business units to bring issues to a resolution and mitigation control implementation
  • Created standard operation procedure documentation and playbooks.
  • Created reports based on findings during events and incidents.

Network Engineer

Confidential

Responsibilities:

  • Configure Cisco Routers, Firewalls, and Switches for network security
  • Configured Cisco WAPs through controllers and command line
  • Create wireless heat maps using Cisco Prime
  • Troubleshoot installation and configuration issues onsite
  • Linux/Unix administration
  • Utilization of bash, shell, and expect scripts for network automation and batch updates.

Network Engineer

Confidential

Responsibilities:

  • Monitored Cisco ASA and Palo Alto firewalls
  • Out of box setup for Cisco ASA and Palo Alto firewalls
  • Configured ACLs for Cisco ASA and routers
  • Proficient in white boarding
  • Supported environment with 10,000+ end users
  • Layer 3 Router and Switch configuration
  • Escalation point for network and security related issues from the field
  • Trained field techs on Cisco networking and security devices
  • Set the baseline for network devices for the field
  • Performed IP refresh throughout the network
  • VMware server monitoring through V-center
  • Assisted the server team with deployment of Citrix and troubleshooting from network standpoint
  • Manage DHCP and DNS through management system
  • Monitor network device health through WhatsUp Gold

Senior Network Engineer

Confidential

Responsibilities:

  • Escalation point for Windows related issues
  • Escalation point and subject matter expect for network and security related issues
  • Perform out of box setup and installation for network and security devices (Cisco ASA, Sonicwall,Fortigate,Juniper)
  • Performed firewall configuration conversions to and from Cisco ASA
  • Built and troubleshot VPN tunnels
  • Cisco routing and switch configuration (series)
  • Configured firewalls with NAT policies and firewall rules
  • Configured firewalls with ACLs
  • Troubleshot wireless issues
  • VMware server monitoring through V-center
  • Performed VMware ESXi installation
  • Installed virtual instance of Sonicwall GMS server in VMware
  • Make recommendations to customers for infrastructure modifications
  • Monitored status of Sonicwalls with Sonicwall GMS
  • Escalation point for Exchange and Windows server role issues (DHCP,DNS,TS,RRAS,AD)

Network Engineer/Systems Administrator

Confidential

Responsibilities:

  • Performed administration of Windows Server (2000,2003, and 2008)
  • Troubleshot end user issues with Windows (XP,Vista,7)
  • Troubleshot end user issues with Linux (Red Hat, CentOS)
  • Troubleshot end user issues with Unix (MAC OS X)
  • Implementation of Windows,Linux,and Unix operating systems and softwares.
  • Ran scripts in bash,shell,and terminal
  • Configured NAT policies and access rules for firewalls (Sonicwall, Cisco ASA5500, Gnatbox)
  • Configured IPS and IDS on Sonicwalls and Cisco firewalls
  • Setup site to site VPN tunnels on Cisco ASA and Sonicwall firewalls.
  • Configured ACLs for Cisco ASA to improve network security.
  • Configured switches (Cisco 2900 and 3700 series, Dell Procurve, HP Openmanage)
  • Configured Cisco routers
  • VMware ESXi upgrade from 4.1 to 5
  • VMware server monitoring through V-center
  • Performed troubleshooting and configuration on wireless routers and access points as well as security appliances.
  • Assisted users with installation and configuration of Citrix applications
  • Administration and configuration of Windows Servers (AD,Exchange,RRAS,Terminal Services,DHCP,DNS)
  • Assisted medical practices with EMR and EHR software
  • Assisted Medical practices with becoming HIPAA compliant
  • Setup and deploy Anti-Virus packages (Symantec Endpoint Protection, Microsoft Forefront, Trend Security Console)
  • Worked with 3rd party vendors to troubleshoot software issues (Allscripts,Shoretel,Pervasive,Landtech,NextGen,Misys)
  • Performed specialized setups to comply with vendor specifications.
  • Performed administration and configuration of virtual servers (Hyper-V and Vmware)
  • Performed administration and configuration of VOIP (Shoretel)
  • Performed ISP cutovers by using subnetting,NAT rules and setting up LAN interface
  • Performed quality assurance and installation of software and documented processes.
  • Assisted users with Microsoft Active Sync (Android and Apple)
  • Administration of users with Blackberry through BES.
  • Worked with team of engineers to complete multiple projects

Field Network/Wireless Tech Tier 2/Help Desk Tier 2

Confidential

Responsibilities:

  • Assisted customers with network issues on Windows 2000,XP,and Windows 7
  • Assisted customers with network issues on Linux (Ubuntu, Red Hat)
  • Perfomed diagnostics of modems and their connectivity
  • Setup and configured wireless networks
  • Worked with team of engineers to complete multiple projects
  • Configured Cisco, D-Link, Netgear, and Belkin routers
  • Troubleshot setups with VOIP
  • Assisted customers with issues in regards to resolving IP addresses
  • Troubleshot internet connections with DSL and Cable
  • Performed quality assurance and installation of software and documented processes.

Field Tech/Network Tech

Confidential, Atlanta, Ga

Responsibilities:

  • Performed administration of Windows Server (2000,2003, and 2008)
  • Troubleshot end user issues with Windows (XP,Vista,7)
  • Troubleshot end user issues with Linux (Red Hat, CentOS)
  • Troubleshot end user issues with Unix (Mac OS X)
  • Installed and troubleshot IP phones
  • Performed virus and malware removal
  • Implementation of Windows,Linux,and Unix operating systems and softwares.
  • Performed reimaging of windows machine
  • Configured Cisco 2900 and 3700 series switches
  • Reformatted hard drives
  • Assisted data center with IBM Blade servers
  • Installed and troubleshot client software
  • Mapped and networked printers
  • Worked with team of engineers to complete multiple projects
  • Assisted teachers with Microsoft Exchange issues: POP3,IMAP,SMTP
  • Assisted NOC with switch configurations
  • Performed quality assurance and installation of software and documented processes.

Customer Service Representative

Confidential, Kennesaw, Ga

Responsibilities:

  • Utilized applications through a citrix interface
  • Handled customer calls
  • Provided network support for my team.
  • Provide help desk support for my team
  • Troubleshot LAN configurations of computers and network devices
  • Provide Tier II technical support for customers
  • Provide Tier II troubleshooting for mobile hardware and software
  • Assisted customer with account issues

Contract Technician

Confidential, Atlanta, Ga

Responsibilities:

  • Installed switches
  • Installed wireless routers and access points
  • Mapped printers to computers
  • Assisted data center with IBM Blade servers
  • Performed administration of Windows Server (2000,2003, and 2008)
  • Troubleshot end user issues with Windows (XP,Vista,7)
  • Troubleshot end user issues with Linux (Red Hat, CentOS)
  • Troubleshot end user issues with Unix (Mac OS X)
  • Formatted drives
  • Performed system diagnostics
  • Implementation of Windows,Linux,and Unix operating systems and softwares.
  • Demonstrated the use of new softwares and hardwares
  • Worked with team of engineers to complete multiple projects
  • Assisted teachers with Microsoft Exchange issues: POP3,IMAP,SMTP
  • Assisted NOC with switch configurations
  • Performed quality assurance and installation of software and documented processes.

Logistics Technician

Confidential, Alpharetta, GA

Responsibilities:

  • Maintained logistics database and manipulated data on a server using MySQL
  • Made adjustments to the logistics website using Javascript and PHP.
  • Tested software applications for mobile enterprise devices.
  • Worked with team of engineers to complete multiple projects
  • Scripted data into the database using SQL.
  • Performed upgrades to the software of mobile enterprise devices
  • Diagnosed mobile enterprise devices hardware
  • Troubleshoot LAN/WLAN networks
  • Performed configuration and troubleshooting of routers and access points.
  • Set up wireless networks

Electronics Specialists

Confidential, Peachtree City, GA

Responsibilities:

  • Troubleshooted PCs
  • Formatted Disk Drives
  • Provided networking technical support
  • Installed software and hardware
  • Troubleshoot LAN/WLAN networks
  • Performed configuration and troubleshooting of routers and access points.
  • Performed virus removals
  • Set up wireless networks
  • Provided customer support via telephone
  • Performed quality assurance and installation of software and documented processes.

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