Sr. Managed Security Services Specialist Resume

PROFESSIONAL SUMMARY:

I am a IT security professional with a focus on Information Security and years of experience supporting computer systems, software and networks. I troubleshoot and diagnose technical issues and ensure that timely resolutions are provided.

TECHNOLOGY:

WORK EXPERIENCE:

Confidential

Sr. Managed Security Services Specialist

Responsibilities:

Perform system/network defense incident triage, to include determining scope, urgency, and potential impact.
Perform installation and configuration management of security systems and applications, including policy assessment and compliance tools, network security and host-based security systems
Recommend, schedule and apply patches, remove or otherwise mitigate known control weaknesses
Perform remediation strategies as a result of threat and vulnerability assessments or audits.
Locate and repair security problems and failures
Prepare and analyze security incident and event data reporting
Develop and maintain documentation for security systems, procedures and security diagrams
Research, recommend, evaluate and implement information security solutions
Monitor and analyze unusual or suspicious activity and make recommendations for resolution
Serve on projects and initiatives to develop, plan and implement network and distributed system security technologies
Serves as a liaison with product vendors and service providers in support of application development, operations, network and privacy teams

Confidential

Security Analyst

Responsibilities:

Manage user accounts, password resets and new account creation.
Ensures authorized access by investigating improper access; revoking access; reporting violations; monitoring information requests by new programming; recommending improvements.
Hands on work experience in Microsoft Active Directory or other directory services, IAM, Privileged Identity Management solutions and supporting.
Patch, Update, and apply security software to systems
Experience working across cross teams and effectively deliver IAM services across business lines.
Evaluate, configure, implement, administer, maintain and upgrade (as applicable) security tools with oversight provided by federal staff.
Safeguards computer files by performing regular backups; developing procedures for source code management and disaster preparedness; recommending improvements.
Prioritize and differentiate between potential intrusion attempts and false alarms.

Confidential

IT Support Analyst

Responsibilities:

Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate.
Testing. Troubleshooting, and coordinated deployment of agent installations across the enterprise.
Ability to implement various re-imaging strategies.
Trouble shoot and test for laptop, kiosk, printer, phone and network issues
Assisting in deploying and configuring new laptops, desktops, printers, multifunction devices, etc.
Escalate issues to the appropriate group and assist in the resolution of complex issues