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Cash Management Analyst Resume

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Manchester, CT

Banking and Insurance Professional

Award-winning employee cited for high quality production and overall achievements. Demonstrated ability to successfully research and resolve customer inquiries and issues promptly and professionally. Strengths include keen attention to detail, strong math aptitude, accuracy, confidentiality. Thrive in fast-paced environment, working independently or as part of a team.

CORE STRENGTHS

  • Exceptional customer service provider Proficient user of Microsoft office
  • Excellent attendance record/work ethic Meet and exceed department goals
  • Help out in any capacity Fluent in English/Kannada/Tamil, some French
  • Proficient user of Microsoft Office
  • Meet and exceed department goals

EMPLOYMENT HISTORY

  • Fluent in English/Kannada/Tamil, some French

Confidential, Manchester CT2002 – 2012
Cash Management Analyst (2007-2012)

  • Prepared, posted, and sent outgoing domestic and foreign wire transfers.
  • Completed requirements through BBOSS to set up new companies on I-Link.
  • Supported business customers using I-Link, ACH Origination, internal transfers, wire transfers, stop payments and remote deposits, resolving issues as needed.
  • Reviewed BBOSS audit reports daily including remote deposit and positive pay to ensure valid activity.
  • Verified stop payment information, providing customers with requested check copies, researching check inquiries, and following up with customers promptly.
  • Completed large project by prepping/scanning retirement and loan documents.
  • Received Pride Award for overall achievement.

Exception Items Processing Specialist (2005-2007)

  • Managed RICS and RIM systems for returned checks and overdrafts.
  • Closed overdrawn customer accounts, maintained closed account customer log and reported to Chex system according to policy.
  • Complied with banking regulations by monitoring daily transactions.
  • Processed excessive overdraft activity reports.

Teller (2002-2005)

  • Assisted customers with routine banking needs and safe deposit access while promoting services offered by bank.
  • Balanced ATM transactions and prepared currency transaction reports.
  • Trained all new tellers, mentoring on banking policy and procedure.
  • Recognized as Employee of the Month for exceptional customer service.

VIJAYA IYENGAR PAGE TWO

Confidential, Hartford, CT2000 – 2002
Inventory/Data Entry Coordinator

  • Reviewed incoming faxes and mail for accuracy; collated, batched and distributed.
  • Recorded eligibility information into the appropriate computer systems.
  • Maintained inventory control tracking system for all faxes and mail.
  • Prepared outgoing mail for overnight packages, inter office mail for pick up.
  • Awarded with monetary bonus for excellent performance.

Confidential, Montreal, Canada1997 – 1999
Office Assistant

  • Encoded checks and balanced each transaction in busy data processing center.
  • Prepared proof responses, credit and debit memos.
  • Consistently achieved production goals with accuracy.

Confidential, Montreal, Canada1993 – 1998
Office Assistant

  • Compiled data from phone book and typed notes for business lists.
  • Trained new employees and performed quality checks.
  • Achieved production goals and met deadlines.
  • Received employee recognition award for quality production.

EDUCATION

Bachelor of Science (Mathematics Major), Confidential, India
Professional Diploma in Banking, Confidential, CT
Office Systems Technology, Confidential, Montreal, Canada
Medical Billing Certificate, At Confidential

COMMUNITY INVOLVEMENT

Tutor Mathematics to elementary and high school students
Volunteer in local soup kitchen
Walkathon for breast cancer

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