Administrative Assistant Resume
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Philadelphia, PA
CAREER OVERVIEW:
- Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative
- Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability
- Hard-working, multi-tasking Assistant with outstanding telephone, scheduling and documentation skills
- Motivated and reliable office administrative professional with 5+ year's experience
Professional Experience:
Confidential, April 2007 - Nov. 2010
Administrative Assistant Philadelphia, PA
- Developed new customer relations through telephone contact
- Improved communication efficiency as primary liaison between departments, clients and vendors
- Calendar organization and collateral preparation for meetings
- Managed incoming and outgoing calls
- Liaised with vendors to order and maintain inventory of office supplies
- Standardized department filing system so secretarial staff could easily locate information in any filing center
- Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve organizational objectives
- Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development
Confidential, Jan. 2005 - July 2005
Receptionist Timonium, MD
- Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols
- Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude
- Managed incoming and outgoing calls
- Reduced overhead by taking on more responsibility with creative and administrative projects
- Oversaw inventory and ordered office supplies
Confidential, July 2004 - Jan. 2005
Sales Associate Aberdeen, MD
- Vehicle sales
- Developed new customer relations through telephone contact and sales activity
Maintained and prioritized daily tasks and projects including: call logs, appointments, and general errandsLiaised with vendors to order and maintain inventory of vehicles
Confidential, Sept. 2001 - Jan. 2004
New Loans Agent Ewing, NJ
- Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects
- Provided efficient customer service to clients information
- Managed folders and maintained loan filing
- Handled and processed confidential files
- Complied annual recommendations for end of fiscal year budgets
- Data entry
Education: General Studies
TECHNICAL SKILLS: Microsoft Office, MS Word, MS Excel, MS Outlook, APL/ACT/AXYS