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Administrative Assistant Resume

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Philadelphia, PA

CAREER OVERVIEW:

  • Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative
  • Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability
  • Hard-working, multi-tasking Assistant with outstanding telephone, scheduling and documentation skills
  • Motivated and reliable office administrative professional with 5+ year's experience

Professional Experience:

Confidential, April 2007 - Nov. 2010
Administrative Assistant Philadelphia, PA

  • Developed new customer relations through telephone contact
  • Improved communication efficiency as primary liaison between departments, clients and vendors
  • Calendar organization and collateral preparation for meetings
  • Managed incoming and outgoing calls
  • Liaised with vendors to order and maintain inventory of office supplies
  • Standardized department filing system so secretarial staff could easily locate information in any filing center
  • Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve organizational objectives
  • Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development

Confidential, Jan. 2005 - July 2005
Receptionist Timonium, MD

  • Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols
  • Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude
  • Managed incoming and outgoing calls
  • Reduced overhead by taking on more responsibility with creative and administrative projects
  • Oversaw inventory and ordered office supplies

Confidential, July 2004 - Jan. 2005
Sales Associate Aberdeen, MD

  • Vehicle sales
  • Developed new customer relations through telephone contact and sales activity

Maintained and prioritized daily tasks and projects including: call logs, appointments, and general errandsLiaised with vendors to order and maintain inventory of vehicles

Confidential, Sept. 2001 - Jan. 2004
New Loans Agent Ewing, NJ

  • Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects
  • Provided efficient customer service to clients information
  • Managed folders and maintained loan filing
  • Handled and processed confidential files
  • Complied annual recommendations for end of fiscal year budgets
  • Data entry

Education: General Studies

TECHNICAL SKILLS: Microsoft Office, MS Word, MS Excel, MS Outlook, APL/ACT/AXYS

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