SUMMARY:

Senior level systems engineer with over 19 years of experience within large enterprise as well as the SMB verticals. Specializes in Virtualization, Disaster Recovery, Microsoft Server Infrastructure, Microsoft Exchange 2000 - 2013, and Security Auditing and Vulnerability Assessment. Strengths also include Microsoft systems infrastructure design, architecture and engineering. Strong skill set involving internal and external security assessments, penetration testing and vulnerability assessments. Security auditing and assessment experience also includes PCI-DSS, HIPAA-HITECH, SOX, SCAP and OVAL security scanning and assessments, as well as other client security compliance auditing. Additional technical skill sets include but not limited to: Deep knowledge of both Linux and Microsoft systems, design and implementation of multiple hypervisor platforms such as Hyper-V and VMWare, support and operation of Citrix/XenApp platforms, Cisco routers and firewalls, SonicWALL firewall and VPN and other mainstream Unified Threat Management technologies.

PROFESSIONAL STRENGTHS:

• Strong written and oral communication and client service skills
• Project management, configuration management and documentation skills
• Proven troubleshooting skills using both traditional methodologies as well as out of the box thinking
• Mentoring and technical training skills
• Very strong scripting background to include PowerShell, VBS, WSH, ADSI and DOS batch
• Well-founded design, architecture and support of VMWare and Hyper-V systems
• Previous ITIL, MOF and other lifecycle framework implementation experience
• Recognized many times by clients for service delivery, as well as many technical and project achievements.

PROFESSIONAL EXPERIENCE:

Confidential

Technical Account Manager

Responsibilities:

• Primary engineer for multiple top tier clients.
• Managed and performed Office 365 migration projects.
• Provided onsite and remote support of client network and server infrastructure as well as high level IT consulting.
• Planned, managed and led specialized projects and tasks such as server and network migrations, upgrades, new infrastructure design and implementation, project planning, network administration and systems engineering.
• Responsible for security assessments and integration of security auditing into Technology and Network Assessments.
• Member of the leadership team.

Confidential

Senior Network Engineer

Responsibilities:

• Currently fulfilling multiple roles. Primary engineering consultant for multiple top tier clients while also a member of the Hosted Services department.
• Provided onsite and remote support of client network and server infrastructure and high level IT consulting.
• Planned, managed and led specialized projects and tasks such as server and network migrations, upgrades, new infrastructure design and implementation, project planning, network administration and systems engineering.
• Solely responsible for security assessments and integration of security auditing into Technology and Network Assessments.
• Considered and used by internal staff and business partners to be Confidential ’ top tier escalation point person in BC and DR technology implementation, deployment and recovery. NOC Coordinator of our MSP partners Confidential and Continuum.
• As Senior Cloud Operations Engineer, focused primarily on Hosted Exchange Services, Monitoring and Alerting, Server Patching and Security Services including deployment, maintenance and configuration of AV, security systems and internal vulnerability scanning.
• Other duties include backup and restore, disaster recovery and hosted desktop virtualization.
• Also provide escalation support to Confidential remote support services and Hosted clients.

Confidential

Senior-level consultant

Responsibilities:

• Represented company at several security and other industry-related events and symposiums.
• Was the lead contact for internal Microsoft and Cisco support groups (TAC), as well as a “go to” person regarding issues of security testing, penetration audits and ad hoc security assessments for multiple vendors and clients using hybrid technologies.

Senior Microsoft Systems Engineer

Confidential, Bethesda, MD

Responsibilities:

• Worked closely with government and military to secure the AD network. In charge of all security patching of the Enterprise domain controllers.
• Monitoring of AD infrastructure.
• Worked with Confidential firewall team to provide
• Created change control procedures which are now in place regarding AD patching and also change request repository.
• Top level escalation point for domain administrators regarding AD support.
• Installation and configuring of Active Directory domain controllers to government security guidelines.
• Consulted government and military management teams in the area of AD security and disaster recovery.

Senior Network Engineer and Infrastructure Team Lead

Confidential, Washington, DC

Responsibilities:

• Administered Exchange 2000. Patch management using SUS and other third party scripting and applications.
• Symantec Anti virus server, Blackberry server administrator.
• Microsoft Operational Framework and Security Practices.
• Conducted security audits, both internal and external.
• Trained helpdesk personnel and other security team members.
• As the team leader, I was involved with team reviews and other managerial duties.
• Worked closely with project manager and Applications Team Lead to provide security, training, design and maintenance of Intranet applications (SharePoint).
• Developed policies related to network login/AD (i.e., GPO’s), security, computer access, Internet usage, etc…
• Develop documentation related to technical architecture, help desk procedure, operation procedure, etc…

Senior Networ Administrator

Confidential, Ft. Myer, VA

Responsibilities:

• Administered Confidential 100 user network and GroupWise mail systems. Implemented industry standard security practices.
• Desktop support. Anti-virus and backup procedures. Installed and maintained remote sites via VPN (Cisco Pix).
• Migrated all servers and desktops to Windows 2003 infrastructure.
• Provided management with weekly status reports.

Confidential

Senior Network Engineer

Responsibilities:

• Enterprise LAN and Operations and support. CONUS wide troubleshooting of NT servers, Confidential servers, and associated workstations/applications.
• Tier II and III support. Used Tivoli, Hyena, and Citrix Metaframe for remote solutions.
• WINS/DHCP/DNS troubleshooting. Installation of Windows NT Server Domain Controllers.
• Installation and configuration of Confidential 3x/4x/5x Servers.
• Laptop configuration for Lotus Notes and Metaframe access using VPN-DUN with IRE readers/cards.
• Created and modified drive images in accordance with USCS LAN Standards.
• I was also the official go-to person on the team for security responses (exploits, updates and fixes, security vulnerabilities, etc…).
• (Maintained ADP/IT Level I, equivalent to secret).

Confidential

Senior Network Engineer/Service Manager

Responsibilities:

• Installation, configuration, maintenance, and service of NT 3.x, 4 and 2000 Servers, Exchange 5.5 and 2000, Proxy and SBS. Worked with SMS 5x on daily basis.
• Sole administration of Confidential 3.12, 4.11, and 5.0 Servers, GroupWise 4x through 5.5 email systems, NDS, and ZEN Works.
• Additional administration: Cisco 1700, 1900 and 2400 Routers, 3COM: Switches and Hubs (managed and unmanaged).
• Performed Tier II and III support for Microsoft 3.x, WFW, 95, 98, NT, 2000 Professional, and ME.
• Support for MS Office 95, 97 and 2000 suites. Mac OS 7 networking.
• Network cabling and punch downs. Basic phone system and voice mail configuration.
• Design and pre-sales for network related accounts.
• Tape Backup and recovery services.
• Web hosting and site security testing.
• I was outsourced by GO InfoTech to other companies for IT/IS/MIS Administration.
• Most recent being a hospital where I was placed in charge of the MIS department for over 5 months.
• I performed a UNIX AIX to Windows NT migration/conversion with 100% success.
• Created and implemented procedures which brought the hospital into HIPAA compliance.
• Operated MA Access databases and assisted in the programming of the hospitals COBOL-based database system.

Network Administrator

Confidential

Responsibilities:

• Developed firewall protection system (Linux) and also implemented Microsoft SMS for in-house use.
• Web page creation using MS FrontPage and ColdFusion to be used for our company intranet.
• Designed and installed Advanced 2000 and Lotus Notes at Confidential .
• Conversion was from Confidential GroupWise and Windows NT; 100% successful- No data loss and zero downtime for users.