Senior Administrative Assistant
Senior Administrative Assistant with extensive experience in Fortune 100 corporate environments. Expertise in coordinating projects and processes to increase efficiency and quality delivery. Supported multiple managers with both U.S. and global responsibilities. Proved background in supporting communication and sales training departments. Able to work in highly charged environments while maintaining and developing effective relationships with peers and other internal clients. Expertise includes:

Project management

Employee/Customer relations

Meeting/Event planning/ coordination

New hire/associate training

Monitoring/reporting end results

Technical Skills: MS Office, Project, Lotus Notes

Professional Experience

Confidential,Bridgewater NJ 2006 - 2010
Formerly Hewitt Associates

Sr. Administrative Assistant
Provided general administrative support to consultants, such as: expense reports, arranging travel, maintained calendars, coordinated client meetings in house, copying, faxing, print requests. Organized, prioritized, and coordinated workflow and projects for multiple consultants. Created and maintained detailed reports, proposals, and presentations. Received, organized and reported client data and client survey results. Maintained client databases, uploading correspondence and documents. Managed sales tracking tool. Managed project close out process.

• Initiated process to inventory corporate marketing materials in the New Jersey office needed by sales consultants to share with potentially new clients. Created process, organized samples for inventory and trained consultants where to find appropriate materials. In house inventory resulted in immediate increase in consultant effectiveness leading to proposals and client presentations being completed within 24 hours rather then 5 to 7 days.

Confidential,Somerville NJ 2000 - 2006
A Johnson & Johnson Company
Coordinator, Sales Training
Coordinated the logistical aspects of company's sales training program, including: agenda preparation, outside presenters, facilities, and vendor contracts, and payment using Ariba system. Coordinated travel arrangement-domestic and international, and hotel reservations for participants enrolled in the training programs. Completed costing report of each program completed for appropriate charge back purposes.

• Initiated correct and timely process for bonus payments. Managed the pre-course material shipment to new hires. Maintained appropriate office supply levels and provided general administrative support to Sales Training team.
• Created orientation process for Sales Division Managers to educate them regarding the training department's role in providing them with the resources needed to train new hires. This process increased proficiency in providing high level internal customer service while maintaining excellence in quality training.

Confidential,Coordinator, Sales Training, continued

• Became "point person" for Sales Division Managers answering questions and providing them with all resources need during their training assignment in the office.
• Monitored training process through eUnversity testing, compliance training, and consistent evaluation of program, reporting results and progress to managers and department head.
• Assisted in creating and implementing electronic evaluation of training programs.
• Liaison between field office assistants and headquarters sales group: created annual presentation to assistants during annual National Training Meetings.
• Volunteered to investigate other alternative caterers needed to provide food for corporate training sessions when costs became prohibitive and quality of food and service decreased. Researched caterers and created spreadsheet with historical cost of current cater vs. their competition. Based on this report, senior management contracted with new vendor resulting in marked improvement in the quality of the food, in the customer service received, and seeing a cost savings of approximately $30,000. This savings allowed for an increase of one additional training session for the company, as well as greatly improved service and quality to our class attendees.

Divisional Assistant, Whitehouse NJ (2000 - 2001)

Confidential,Princeton NJ 1996 - 2000
Formerly Covance Clinical and Periapproval Services

Sr. Project Support Specialist (1998 - 2000)
Provided administrative support to the Manager of Administrative Office Services.
Created and maintained communication memos, and letters, purchase orders, and presentations for management review. Provided company receptionist back up. Created and maintained office filing system, purchase order spreadsheets. Processed and tracked company-wide office supply ordering and was primary contact for all conference room scheduling. Created conference room scheduling system on Lotus Notes: received Key Contributor cash award for work done.

Project Support Specialist (1996 - 1998)
EDUCATION

Bachelor of Religious Education