Senior Plan Sponsor Service Consultant Resume North Brunswick, New Jersey - Hire IT People

OBJECTIVE:

To work in Accounting or Finance for a progressive organization.

SUMMARY of QUALIFICATIONS:

A highly motivated accounting professional with exceptional organizational, analytical and communication skills. Recognized as a consistently productive team leader who can train, mentor and motivate others to similarly high levels of work in a dynamic environment. A solid problem solver who will always add to the team's effectiveness, and to bottom line results.

PROFESSIONAL EXPERIENCE:

2002 - 2010 Confidential, Princeton, New Jersey

2006 - 2010 Senior Plan Sponsor Service Consultant - Accounts Receivable Department
Responsible for managing 4,000 healthcare accounts (medical, dental and life) for one of the largest insurance companies in the country. Coordinated efforts with plan sponsors. Ensured accuracy and timeliness of postings, cash applications and reconciliations in Oracle and ARRT.

Researched account postings and initiated refunds as indicated, or investigated debits coordinating efforts with Collections, as necessary. Handled corrections and adjustments immediately. Prioritized work for the off-shore team to improve operational efficiency.

Worked with the Eligibility Department, Underwriting and the Plan Setup Department to verify and correct posted data, and functioned as a "Subject Matter Expert" for these departments.

As a Senior Billing Premium Consultant (2005), oversaw teams posting funds and reconciling accounts, processing manual adjustments to correct errors, and generating underpay letters.

Functioned as a high level troubleshooter handling issues beyond the scope of most Senior Plan Sponsor Service Consultants because of proven depth-of-knowledge and abilities as a quick study.
Charged as one of only three people authorized to approve or reject manual adjustments and write-offs processed by other billers and Sr. Plan Sponsor Service Consultantsbefore they were sent to the Cash Control Unit.
Entrusted with training and mentoring new and less experienced personnel.
Selected as one of only ten to pilot the Work-At-Home program in the Northeast. The pilot\'s success resulted in Aetna allowing most of their Northeast employees to work from home.
Recognized for excellent organizational, communication and interpersonal skills.
Commended as a solid problem solver who can recognize, define and resolve a broad range of issues.
Began as a Billing Premium Consultant, working with Accounts Receivable (2002) and promoted rapidly and frequently because of demonstrated capabilities with customer service, and for accounting skills.
Received consistently excellent performance evaluations, all years.

2001 - 2002 Confidential,Milltown, New Jersey
Sales Supervisor

1996 - 2000 Confidential,Linden, New Jersey
General Store Manager
Hired, trained, scheduled and evaluated all store associates. Supervised shipments of apparel and footwear for the service, trade and medical professions and notified the home office of discrepancies. Performed weekly bulk counts. Transfer stock between stores throughout the Northeast. Oversee inventory needs.

Also perform cold calling and networking to aggressively search for and open new accounts.

Began as Assistant Manager (1996) and promoted to Sales and Operations Manager (1998) because of recognized managerial capabilities and consistently strong performance evaluations.
Took over and restored sales to a declining store through strong management and training of personnel.
As General Store Manager, commended for reducing shrink and consistently increasing the store's profitability.

1989 - 1996 Confidential,Linden, New Jersey/Piscataway, New Jersey
Administrative Assistant to the Manager
Responsible for assisting the Manager with most functions of a large, local, retail meat store.

Brought to the Piscataway store (from the Linden store) because of rapidly expanding business and recognized managerial and communication skills.

1984 - 1994 Confidential,Indiana, Pennsylvania
Dining Hall Assistant (part-time when attending college full-time)
Worked for ARA, as time allowed, while taking courses.

EDUCATION:

Bachelor of Arts in Economics

COMPUTER SKILLS:

MS Office Suite, PlanSponsor Application, Oracle, Web-based applications, ARRT, Rumba, Internet research

REFERENCES:

References will be furnished upon request.

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Senior Plan Sponsor Service Consultant Resume

North Brunswick New, JerseY

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