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Customer Service Technician Resume

Des Moines, IowA

SKILLS:

Expert in Windows XP, W7 and desktop applications, A+ certified

WORK EXPERIENCE:

Customer Service Technician

Confidential, Des Moines, Iowa

Responsibilities:

  • Provide over - the-phone technical support on a wide range of issues for customers.
  • Emphasis on Internet (DSL/cable/FTTH) connectivity and e-mail client configuration.

Field Organizer

Confidential, Ottumwa, Iowa

Responsibilities:

  • Setup and run a campaign office for Confidential County.
  • Recruit, manage, and train volunteers to organize their communities and neighborhoods into teams that register, persuade, and motivate voters.

Store Associate

Confidential, Des Moines, Iowa

Responsibilities:

  • Duties included being a cash register clerk, re-stocking products, and assisting customers with merchandise selection.

IT Support Assistant

Confidential, Iowa

Responsibilities:

  • Assist with unpacking and installing new computer lab workstations.

Technical Support Staff

Confidential, Des Moines, Iowa

Responsibilities:

  • Provide full-time support for medical students at an on-campus help desk with an emphasis on laptops.

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