Delivery Director Resume

SUMMARY:

Confidential is an accomplished Global IT leader with 17 years of experience with a proven track record of establishing and managing geographically - distributed, cost effective and high-performance teams for large scale IT initiatives.
He has successfully managed P&L and Delivery of large accounts.
Significant and progressive experiences in building strong relationships with clients - Ability to connect and build relationships at Confidential levels
Successful track record in delivering high visibility, strategic, digital & transformational programs, managed services and large outsourced engagements

CORE COMPETENCIES:

PROFESSIONAL EXPERIENCE:

Confidential

Delivery Director

Responsibilities:

Accountable for strategizing the delivery, interfacing with business stake holders, change management, managing cross stream dependencies and providing overall delivery leadership
Successfully customized and implemented a next generation credit bureau platform in India and Australia, executed using a large distributed agile team of 100+ resources
Implemented an iPaaS product to integrate a number of on-premise and cloud applications such as Salesforce, Oracle EBS etc.
Partnered with Confidential on its API journey and delivered around 10 API’s that exposed its services and data enabling easy and real-time access to its customers
As a core member of the Confidential team for Brazil, designed the overall delivery model and addressed complex taxation issues.
Played a key role in establishing Brazil as a market for Confidential

Confidential

Senior Delivery Manager

Responsibilities:

Managed and successfully delivered a number of strategic & transformational programs
Development of an Underwriting workbench and Workers Comp Renewals application using Pega PRPC 5.5
Upgrade of multiple Pega PRPC applications from 5.5 to 6.2
Implementation of an Enterprise Data Management program aimed at a core policy & claims data warehouse consolidating data from 40+ countries based on IBM’s IIW model
QA testing for a Global Claims transformation program
Global Content Management deployment program using IBM CM
Development of a correspondence application using Adobe Livecycle

Senior Delivery Manager

Confidential

Responsibilities:

Engagement recognized and awarded ‘Best in Class’ in 2010
End-to-end delivery and program management of the General Insurance Back office portfolio
Managed multiple strategic Integration & Change programs (Integration of Sales & Marketing functions, Policy Admin Consolidation, Home Insurance Loyalty program etc.)
Handled P&L responsibility for the engagement with a peak budget size of $22m
Program managed development of a green field risk engineering application called Total Risk Visibility ( Confidential ) for the loss prevention community of Confidential Insurance using Microsoft technologies.
It involved developing complex algorithms to calculate risk scores.
Managed a large portfolio of 100+ applications (maintenance and run-off support)

Confidential

Technical Lead

Responsibilities:

Developed an automation strategy resulting in significant cost savings as part of the Confidential