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Delivery Director Resume

SUMMARY:

  • Confidential is an accomplished Global IT leader with 17 years of experience with a proven track record of establishing and managing geographically - distributed, cost effective and high-performance teams for large scale IT initiatives.
  • He has successfully managed P&L and Delivery of large accounts.
  • Significant and progressive experiences in building strong relationships with clients - Ability to connect and build relationships at Confidential levels
  • Successful track record in delivering high visibility, strategic, digital & transformational programs, managed services and large outsourced engagements ­­­­­­­­

CORE COMPETENCIES:

  • Program Management
  • Leading Cross-Functional teams across geographies
  • Strategic Planning & Execution
  • Technology and new delivery unit incubation
  • P&L Management
  • Managed Innovation & Knowledge Management

PROFESSIONAL EXPERIENCE:

Confidential

Delivery Director

Responsibilities:

  • Accountable for strategizing the delivery, interfacing with business stake holders, change management, managing cross stream dependencies and providing overall delivery leadership
  • Successfully customized and implemented a next generation credit bureau platform in India and Australia, executed using a large distributed agile team of 100+ resources
  • Implemented an iPaaS product to integrate a number of on-premise and cloud applications such as Salesforce, Oracle EBS etc.
  • Partnered with Confidential on its API journey and delivered around 10 API’s that exposed its services and data enabling easy and real-time access to its customers
  • As a core member of the Confidential team for Brazil, designed the overall delivery model and addressed complex taxation issues.
  • Played a key role in establishing Brazil as a market for Confidential

Confidential

Senior Delivery Manager

Responsibilities:

  • Managed and successfully delivered a number of strategic & transformational programs
  • Development of an Underwriting workbench and Workers Comp Renewals application using Pega PRPC 5.5
  • Upgrade of multiple Pega PRPC applications from 5.5 to 6.2
  • Implementation of an Enterprise Data Management program aimed at a core policy & claims data warehouse consolidating data from 40+ countries based on IBM’s IIW model
  • QA testing for a Global Claims transformation program
  • Global Content Management deployment program using IBM CM
  • Development of a correspondence application using Adobe Livecycle

Senior Delivery Manager

Confidential

Responsibilities:

  • Engagement recognized and awarded ‘Best in Class’ in 2010
  • End-to-end delivery and program management of the General Insurance Back office portfolio
  • Managed multiple strategic Integration & Change programs (Integration of Sales & Marketing functions, Policy Admin Consolidation, Home Insurance Loyalty program etc.)
  • Handled P&L responsibility for the engagement with a peak budget size of $22m
  • Program managed development of a green field risk engineering application called Total Risk Visibility ( Confidential ) for the loss prevention community of Confidential Insurance using Microsoft technologies.
  • It involved developing complex algorithms to calculate risk scores.
  • Managed a large portfolio of 100+ applications (maintenance and run-off support)

Confidential

Technical Lead

Responsibilities:

  • Developed an automation strategy resulting in significant cost savings as part of the Confidential

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