EXPERTISE AREA:

• Software Development, Database Design, Infrastructure Management, IT Management

• SDLC familiarity
• Deployment and Implementation
• Project Management
• Client Support

• Technology Asset Management
• Change Control

• Systems Administration
• HIPPA/FERPA

TECHNICAL PROFICIENCIES:

Platforms : Windows XP/VISTA/7 - 10, Server 2003/2008 R2, 2012, Mac OS, LINUX, Redhat, AIX, UBUNTO, IOS, Android, Citrix

Networking : VMWare/VSphere, Hyper-V, TCP/IP, Active Directory, DR Preparation, Acronis Backups, Rapid Recovery, AppAssure by Quest, Sophos UTMs, Exchange, Active Directory

Languages : Visual Studio/VB.NET/C#, T-SQL, PL-SQL, HTML, ASP, ASP.NET, CSS, ADO, JavaScript, UNIX VI/VIM, PowerShell

Databases : SQL Server - All Versions, Oracle 9I/10G, Borland Interbase, Sybase, MS Access Server - All Versions, MySQL, Informix, ODBC

Tools: Microsoft Teams, Cognos, Lan Manager, Symantec Endpoint, Ghost, Syncback, Spiceworks, SharePoint, Digitech Imaging Systems, VNC, Infragistics

Applications : Collect-One, Caminar, Raiser’s Edge, Jenzabar CX for Higher Education, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)

Other : Shoretel Phone systems, Amazon Web Services (AWS), Google Apps for Education, Office 365 Cloud, Rackspace Cloud, ACE reporting, The Raisers Edge by Blackbaud, ADP, IVR Development, Database Migrations, Application Migrations, Application/Database Upgrades and Conversions, SharePoint administration, Hardware/Software Implementations, VOIP, Geospago

EXPERIENCE:

Confidential

Consultant

Responsibilities:

• Provide off site help desk support
• Wi-fi Configurations
• Virtual desktops and servers
• Active Directory accounts

Confidential

Senior Network Administrator

Responsibilities:

• Network Monitoring and Maintenance
• Supported users throughout the continent
• Set up and Deployed a New Data Backup and Recovery Sytem
• Third Party Application Support
• SQL Monitoring
• Supported about 250 users, including our route drivers, our in-house accounting, clerical and C-Level staff as part of a team of 3.

Confidential

Senior Technical Consultant

Responsibilities:

• Provide Pre-Sale and Post-Sale technical support
• Served as a technical consultant on migration projects, migration mostly to O365 and SharePoint Online from sources such as Notes, Google Drive and Google Sites and SharePoint OnPrem
• Develop and deliver Training and support documentation on our processes and procedures
• Provide input to development on market requirements based on customer experiences
• Redesigned server room for efficiency and to ensure consistent uptime
• Set up our primary servers to be on a Confidential
• Procedures for restoring machines in case of failure
• High level end user support for our teams in the US and India
• Work on IT policies and procedures
• Deploy networked machines for global access
• Security protocols and general network management
• Software upgrades and testing of new platforms such as Microsoft Teams and Asana

Confidential

Manager IT Services

Responsibilities:

• Reported straight up to Director and CEO
• Created IT Policies and Procedures for the department
• Restructured our IT purchasing methods to save money by combining items for a volume discount and limiting our vendors
• Organized our inventory system to give us a greater peak at what we truly have and do not need to purchase
• Interfaced with our other offices to lead our IT Teams
• Supported and maintained up to 300 users, in Office, client sites and field users
• Spearheaded our phone system roll-out/upgrades
• Spearheaded the rollout of our Helpdesk system
• Installed and maintained software for staff and all departments.
• Oversaw and collaborated on our conversion from older hyper V based Windows 2003/2008 network to a VM-Ware backed network with 2012 Servers
• Assisted the team with the Migration and combining of Domains for the multiple offices we were merging with
• Updated and increased capacity on all file servers
• Setup and install of our endpoint and MDM solution
• Creation of isolated development environment
• Management of video storage through tiered layering

Senior Tech Specialist/DBA

Confidential

Responsibilities:

• Designed multi user SQL based web applications
• Created form Applications to store data input from field techs for a major utility.
• Designed applications to allow for branches to rate employee growth.
• Designed an Oracle based application to allow users to enter and calculate data that was converted from a MS Access data base
• Converted a Pipe features application to run as a SQL based application where the calculations would be run server side as opposed to on each device
• Criteria gathering
• Application design from criteria to flow chart to wireframe

Confidential

Lead Programmer

Responsibilities:

• Supported and maintained Jenzabar CX Software for faculty, staff, students, human resource department, and accounting departments.
• Designed and built complex reports utilizing our UNI X based ACE reporting system. Developed complicated multi-level screens, menu options and scripts for the system.
• Interfaced with Government contacts to handle tax and financial reporting issues that included strategies for HIPPA and FERPA compliance and interfaces and bridges to enable governmental legacy software to be compatible with current technology.
• Created VB and SQL scripts to extract data out of an Informix database into SQL databases for other database systems such as Raiser’s Edge.
• Worked on the migration of our internal IMAP mail store to Google Apps. Currently working on the install and implementation of our new Virtual server structure.
• Supported our helpdesk to handle any escalated, high level issues that were encountered

Confidential

Application Administrator/Developer

Responsibilities:

• Designed and implemented reporting scripts and applications for " Confidential " software.
• Designed a front end webpage to handle manual creation of reports based on history.
• Reports were automatically created and distributed daily via email. Backend of the reports were an Oracle 10G and SQL 2008 mix.
• Created a web-based tool to handle and maintain a change control database.
• Wrote a monitoring application to read large application error logs and IIS logs to track down and isolate issues.
• Designed desktop applications using the VB.Net front end and deployed utilizing Inno compiler.
• Web apps were designed with ASP and Dreamweaver.

Confidential

DBA/Programmer/Analyst

Responsibilities:

• Implemented a master database to encapsulate all proprietary database formats to eliminate the need for double entry. Previously data received was in all formats, Excel, Access, Fox-Pro, plain text and numerous proprietary systems. Responsible for integration of various proprietary systems.
• Designed and implemented assorted database and reporting applications. Majority of which were desktop based GUIs, utilizing the .NET Framework. Also produced a web-based application for sites to report their monthly service reports that was used by 73 sites.
• Most applications were designed using the VB.Net front end and deployed utilizing ClickOnce.
• Made an upgrade to ASP.Net applications using Java/CSS.
• Supported 73 offices, most were standalone, non-domain sites.
• Researched and recommended software that would work on our budget, as we were a non-profit organization.
• Designed applications to clean up data entry form other legacy applications.
• Worked on design and implementation of a stronger security base for our network.
• Assisted in the design of a Disaster Recovery plan.

Confidential

Systems Designer/Programmer/Analyst

Responsibilities:

• Designed an imaging system to link data from an Oracle based system to images stored through a SQL based system. Systems/applications were all designed with aVB6 and a NET Framework.
• Implemented and integrated the imaging system company wide, including code enhancements.
• Coded multiple database applications for report generation from both SQL & Oracle. Wrote and designed multi-user applications to ease and expedite workflows.
• Responsible for integration of various proprietary systems.
• Upper-level support lead, handled all escalated, high level issues that required special handling/knowledge.
• Managed Infrastructure team. Included training and proper network designs.
• Database administrator reviewing backups, security, data health, data integrity, and querying.
• Lead engineer on multiple projects, including a migration from Oracle to SQL Server, the project to go Paperless, the migration of our systems to the new main office in Maryland.
• Team lead on development upgrade project, which included upgrading homegrown applications to a .NET platform, and converting legacy MS Access applications to Oracle based Stored Procedures.