SUMMARY:

• Recognized for creating /designing a financial (trending, forecasting, market share) analysis reporting system, which is used by senior management for decision making
• Successfully provided advanced performance business analytics to management
• Recognized for creating /designing large Confidential resulting in a best practice reward
• Extensive experience of business analytics, data analysis and reporting (trending, market share, performance dashboards, metric decks)
• Performed departmental and corporate level reporting analysis and executive presentations
• Excellent analytical thinking, technical analysis, and data mining and manipulation skills

TECHNICAL SKILLS:

Excel, Access, MS Project, SQL, Cognos, SPSS, SAS, SAP, PowerPoint, Business Objects Platform, Data Warehouse, Chrystal Reporting, Omega, Word, Remedy

EXPERIENCE:

Financial Account Management Analyst

Confidential

Responsibilities:

• Managed the financial and operational processes for Confidential ’s International Contract.
• Served as a subject matter expert and decision maker, concerning the contract’s financial processes which involved: account balancing, forecasting, capital expenditures, labor costs, profit and loss statements.
• Served as a subject matter expert and key decision maker, concerning the contract’s operational processes for which this involved: leases, capital projects, utilization of resources, ad hoc reporting.
• Provided accurate and timely financial/operational information to account executive for decision support and business planning.
• Selected to act as backup for the daily balancing of accounts for the financial support of a national merchant’s financial institution contract.

Business Analyst III/Senior Management Analyst

Confidential

Responsibilities:

• Responsible for the contract’s advanced level of data analysis, business analytics and reporting which included: trending of resources, outliers, contract performance, and staff/resource utilization.
• Provided monthly metrics decks (executive presentations) across all divisions.
• Performed analysis and forecasting of capital expenditures, revenue and expenses.
• Served as a subject matter lead, involving all areas of metric projects, reporting and operations.
• Developed strategies and processes with customers in areas such as: performance metrics and measures, change management and communication.
• Gathered and performed data/business analyses and reporting to influence business decisions.
• Performed analysis (weekly, monthly and long term) by analyzing trends within the businesses and ensuring alignment with business goals of contract.

Senior Market Research Analyst

Confidential, Harrisburg, PA

Responsibilities:

• Responsible for monitoring and analyzing marketplace competition for products.
• Performed nationwide market expansion studies, using the ongoing marketplace data.
• Analyzed trends and modified reporting systems to reflect trend changes.
• Performed ranking, trending and profit and loss analysis of product lines.
• Managed quantitative and qualitative business models to support multiple large projects.
• Performed market share analysis using primary and secondary research techniques.

Confidential

Financial /Business Analyst

Responsibilities:

• Created and designed department’s business analytical tools which included: reports, databases, dashboards and warehouses to measure market share, profit and loss, enrollment, utilization and investment performance.
• Selected by physician study group to act as SME for nationwide project. This consisted of data creation, in - depth analysis and trending analysis of claims data.
• Created and designed corporate financial investment instruments to measure market share, trending, profit and loss performance of each Coventry’s product lines, for senior management and Wall Street.
• Served as project manager on pharmacy’s department financial /IT projects.
• Selected to act as SME and liaison between the Special Investigations and CMS departments.
• Performed cost analysis and fiscal reporting for Special Investigations and Medical Analysis departments.
• Created dash boards for monitoring of Coventry’s products.
• Analyzed results/variances of each product’s financial status and recommended actions.

Program Analyst - Consultant

Confidential, Harrisburg, PA

Responsibilities:

• Selected to serve as project manager on Governor’s medical healthcare outliers Confidential project.
• This consisted of the interpretation of medical case studies and related health factors.
• Performed analysis on program’s rates and policies.
• Effectively managed three major rate/fiscal programs, with staff of ten.
• Designed and prepared Confidential projects for system and fiscal contract work.

Data/Financial Analyst- Consultant

Confidential, Harrisburg, PA

Responsibilities:

• Designed and developed a federal Confidential project.
• Designed surveys to monitor quality of care and fiscal issues.
• Performed audits on providers’ financials.
• Trained accountants to uncover irregularities in their audits/reviews.
• Performed rate analysis on providers for bureau fiscal publications.

Business Staff Analyst III

Confidential, Camp Hill, PA

Responsibilities:

• Selected to serve as project manager on Confidential ’s corporate project.
• Researched detailed financial healthcare information for use in projects and daily activities.
• Designed and managed focus groups to aid in research and analysis of projects.

Senior Data Analyst

Confidential, Harrisburg, PA

Responsibilities:

• Performed financial, statistical and pattern analysis in the Medical/Fraud Review departments.
• Presented research findings and financial interpretation to customers.
• Performed full, actual and limited studies.
• Performed claims/billing analysis on providers, groups and facilities.
• Completed trending and financial analysis on providers.