TECHNICAL TRAINER Resume Vienna, VA - Hire IT People

SUMMARY:

Technical Training or Analytical Position.

TECHNICAL SKILLS:

ORACLE 8i/9i/10g/11i, ORACLE User Productivity Kit (UPK)ORACLE Report Writing, Oracle Hyperion Business IntelligenceSQL, PL/SQL, JCL, Basic, SAS, SPSSMagic Touch, Above Par, Vista
Data Modeling and Architecture, Project Management
Microsoft Project, Microsoft Visio, Microsoft Office
Confidential Lab Management software
Software Testing, Regression Testing, User Acceptance Testing (UAT)

PROFESSIONAL EXPERIENCE:

TECHNICAL TRAINER

Confidential, Vienna, VA

Responsibilities:

Delivered classroom and shoulder to shoulder training to Veterans Administration logistics and equipment staffs and administrators on Above Par, a GUI based program on the Vista platform.
Above Par has Equipment Inventory, Work Order, and Supply Inventory Tracking Modules.
Trained users on ad - hoc and standard report writing.

TECHNICAL TRAINER

Confidential

Responsibilities:

Delivered end user training and Go Live support to dental laboratories implementing Confidential ’s Dental Lab Case and Production Management software.
Delivered structured training on operational processes during the implementation of the new system (Classroom, Web based, and One on One training sessions).
Designed, created and delivered training materials.
Assisted with Training Program design in efforts to manage various phases including training needs analyses.
Provided coaching (support) and business process analysis and tinkering after initial implementation (Go Live).
Tested software bug fixes and new version releases (regression testing).

TECHNICAL TRAINER/ ANALYST

Confidential, Vienna, VA

Responsibilities:

Prepared and conducted training for GIS program.
Regression tested prerelease software. Provided research, analysis, and technical documentation to Systems Engineering and Development principals.

TRAINER/IMPLEMENTATION SUPPORT

Confidential

Responsibilities:

Provided ad hoc training and post-implantation assistance for payroll and personnel issues after SAP implementation.

FAMILY NURSE

Confidential, Herndon, VA

Responsibilities:

Delivered Instructor Led (ILT) and Shoulder to Shoulder (STS) Training for Basic and Advanced classes on Oracle Hyperion Business Intelligence for major Confidential .
Training audience was programmers, data analysts, and report writers.
Advanced course topics included sub queries and SQL editing.
Assisted with script writing for training videos and revised curriculum for Section 508 compliance.

APPLICATION DBA

Confidential, Arlington, VA

Responsibilities:

Delivered training four to five days a week in a six week training cycle. Redeveloped Web Based Training (WBT), Computer Based Training (CBT) and Instructor Led Training (ILT) six-thousand-page curriculum for Global Combat Support Systems - Confidential .
Training materials included Oracle User Productivity Kit (UPK) guides and demonstrations.
Confidential is an Oracle 11i eBusiness Suite Confidential with Federal Financials, Inventory, Maintenance, Contracts, Item Master, and Install Base modules.
Training audience was end users, supervisors, managers, and user administrators.

SENIOR ORACLE DBA

Confidential, Reston, VA

Responsibilities:

Responsible for tuning and administration of IBM Maximo 6.2.1/Oracle 9i to 6.2.3/10g platform.
Wrote and executed .ASP, .XML, SQL and PL/SQL scripts.

SOFTWARE TRAINER/TRAVELING TRAINER

Confidential, Falls Church, VA

Responsibilities:

Provided customer and technical support dealing with DMHRSi, including explaining technical issues to non-technical users.
Coordinated training and the dissemination of training program information, established participant criteria, worked with internal subject matter experts.
Utilized non classroom training methods via webinar and other blended learning approaches.
Delivered training programs in group classroom settings (ILT), via the Web, or one-to-one basis (STS). Identified training needs and evaluated the effectiveness of the training and course outcome for students.
Responded to user requests for assistance in timely and efficient manner following policies, procedures and service level agreements.

TRANSIT/TRANSPORTATION PLANNER

Confidential, Laredo, TX

Responsibilities:

Developed, administered, and amended a $5 billion, six-year, multi-modal Transportation Improvement Program (Capital Plan);
Represented agency on state, regional and local committees, and ran public meetings;
Managed Short and Long Range Transportation Planning directing several planning staff and interns oversight of geographic information systems;
Provided technical assistance on federal and state regulations to local planning and engineering departments.

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Technical Trainer Resume

Vienna, VA

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