SUMMARY:

• Experience in the Identity and access management, which includes demonstrated work experience in design, develop, implementing and test in enterprise wide security applications.
• Around 8+ years of experience in analysis, design, development, implementation and maintenance of enterprise wide SSO security with Confidential Policy based services.
• Experienced in SiteMinder Policy Server Up gradations from R12 to R12.5 and R12 to R12.52 and 6.0 to R12,
• Proficiency in configuration of SiteMinder Authentication Schemes, Policies, Realms, Rules and Responses
• Configured SiteMinder Web Agents on Web Servers like IIS, Apache, Domino Web Servers and Application Servers like Tomcat and Web logic, Web Sphere.
• Experience in SAML 1.1 and SAML 2.0SAMLPOST
• Configured and defined the policies for SAML Affiliate Agents for federated authentications for users coming from partner sites. Used SAML to implement single sign - on to external web applications.
• Experience in using SiteMinder Federation services and web agent option packs to build and maintain Federation infrastructure to provide SSO functionality to external applications.
• Experience using PING Identity Solutions for performing the federation aspects in large enterprise networks.
• Maintaining and providing OPS support to large scale Access Management systems on both Enterprise and Consumer level.
• Worked on setting up and maintaining X509 Cert based authentications
• Experience and knowledge of Centralized login servers implementations
• Experience in implementing IWA authentication schemes.
• Experience with working on Assertion Generator Plugins to customize SAML assertions
• Experienced in installing and configuring CA Directory Services, Directory Tree, Schema, Indexes and Replication
• Experience in using programing languages like Java script, XML and HTML and UNIX shell Scripting.
• Experience with installations and configurations on SPS
• Uses SPS for Federation and Proxy solutions
• Experience working on Enterprise federation to SaaS based apps like SalesForce, Office 365, Yammer
• Configured LDAP servers in Multi/Single Master-Consumer configurations and monitored the smooth replication performance.
• Proficiency in SiteMinder Administration, Load Balancing, Performance Tuning and High Availability in both UNIX and Windows based environments.
• Worked with CA core teams to understand and analyze corporate infrastructures to provide performance improvement suggestions.
• Proficiency in managing, maintaining, troubleshooting, and resolving User Authentication and Access issues in a 24x7 production environment.
• Experience in working with SPLUNK to handle the issue resolutions more efficiently and quickly.
• Experience in working on multiple monitoring systems to understand and analyze various logs and reports to provide a more reliable and efficient support infrastructure.
• Used Monitoring tools like HP BAC and WILY to perform the above tasks
• Provided close support to Identity management teams w.r.t SiteMinder.
• Experience in Identifying process improvements and provide recommendations for more effective troubleshooting of complex hardware and software problems.
• Excellent client facing and customer interaction skills
• Strong organizational, interpersonal, and project management skills

PROFESSIONAL EXPERIENCE:

Confidential, Lafayette, IN

SiteMinder Engineer

Responsibilities:

• Experience in implementing Security Management solutions for applications to achieve Authentication, Authorization and Accountability.
• Worked with application owners to design applications and policies. in SiteMinder policy Server R12 and install Web Agents on web Servers such as IIS 7.x and over, Apache 2.x . Provide Role based access as per requirement.
• Supported CA Authminder 7.1 and Siteminder 12.5 integration.
• Identify potential problems and proactively identifying solutions to address them in advance. Migrated SiteMinder architecture from R6 to R12.x for 5 different environments.
• Install, configure and upgrade SiteMinder Policy Servers, Web agents.
• Troubleshooting the upgrades, installations and configuring new applications, new servers to applications.
• Experienced in installing and configuring SiteMinder Policy Server and Web Agents on Solaris, Red Hat Linux and Windows environment.
• Experience implementing and handling SSO in Confidential 12.0 and r12.5 environments
• Created Ping federate Idp and Sp partners and worked with adapters e.g., Open token adapter.
• Experience working with Splunk.
• Maintain working relationship with application owners and subject matter experts to determine current and future needs.
• On Call 24X7 for SSO related issues and worked on CR’s over nights and weekends as per requirement.
• Configure Service providers, Identity Providers and update SAML Certs for SAML and troubleshoot any issues related to it.
• Worked with application owners to design applications and design policies in SiteMinder policy Server R12 and install Web Agents on web Servers such as IIS 7.x, Apache 2.x . Provide Role based access as per requirement.
• Analyze Web Agent, Policy server, application logs, Fiddler traces for day to day troubleshooting
• Extensive experience in Windows, Linux and Unix environments.
• Experience in using tools such as WARP, AD EXPLORER, Fiddler, IE Http Headers, CA WILY.
• Good Understanding of F5, BIGIP and DMZ and Network configurations.
• Work with Minimum supervision on assigned projects. Performing as a team member by understanding personal and team roles and contributing to a positive working environment.
• Have a good understanding of Problem Management, Change Management, Release Management and Configuration Management.
• Create, Update documentation related to new application or any existing applications.
• Responsible for day to day maintenance of Policy Servers and provided 24X7 support to the testing as well as production SiteMinder infrastructure.
• Monitor user activity through Wily, create Dashboards and set up alerts and other reports to ensure security is being maintained.
• Coordinated with testing team to perform baseline and regression tests on applications.
• Expert in maintaining and troubleshooting issues in production environment.

Confidential, NY

SiteMinder consultant

Responsibilities:

• Extensive knowledge in security domain including Access Manager, Identity management and federation.
• Monitoring design and implementation phases of projects and custom component development.
• Define access definitions, rules, validations on the data of the services.
• Worked for different clients with their day to day issues and providing technical solutions to their challenges with architectural and business needs.
• Managing client expectations by ensuring the delivery of the highest quality service.
• Installing, configuring CA Directory Server for 12.5 for policy store and key store.
• Worked on Installing CA AuthMinder, CA Risk minder, CA wily and working on issues regarding it.
• Experience in Installing and Configuring CA AuthMinder 7.1.
• Worked on Creating AFM profiles for SiteMinder and Cisco VPN integration.
• Experience in troubleshooting Arcot State Manager, UDS, SHIM.
• Assigned two factor authentication via ArcotID Q&A, OTP and OTT.
• Understanding business needs of clients and suggesting products required for the needs.
• Developed scripts to migrate the domains, Agents from one environment to another.
• Extensive understanding on step up authentication (RSA).
• SiteMinder integration with Federation (SAML 2), Ping Federate.
• Experience in setting up the environments in RHEL LINUX, Windows and Unix.
• Good exposure to wide range of technical issues, problem analysis and resolution focus adherence to organizational Incident, Problem and change Management practices.

Confidential

SiteMinder Admin

Responsibilities:

• Installed and upgraded to Policy servers and web agents from 12.0 to 12.51 in SIT and QA environments.
• Working on a plan to migrate the applications by gathering requirements and working on existing issues and preparing a plan of action.
• Involved in issue resolution and in meetings with CA support for Design discussions.
• Interacting closely with the F5, Akamai and Unix Admin teams to work on server production readiness.
• Creating and updating CLI menu commands and working on the existing scripts to migrate them to new environment.
• Creating and updating the run book for tier 3 supports and helping IPsoft create monitors for the services.
• Installed and troubleshooting issues on CA directory server.
• Understanding the Ping Federation and working on any issues regarding the engine or UI.
• Performing functionality, unit and failover testing for the new production environment and documenting the results.
• Creating test cases for testing CA Identity Management for password services and making changes accordingly with the results attained.
• Prepared documentation for all the migrations, upgrades, rollback plan of migrations and knowledge base of day to day issues.
• Using Fiddler extensively to troubleshoot issues while using log files.
• Working on Windows 2003 and 2008, Linux 6.2 environments with webservers like IIS 6,7.0,7.5, APACHE 2.2 and Tomcat and ASA agents
• Hands on experience with configuring IdP initiated and SP initiated SAML profiles with different bindings like POST, Artifact, Redirect as per the custom business and security requirements.
• Working on strict deadlines with a 2 member team.

Confidential, MD

SiteMinder Technician

Responsibilities:

• Coordinate and Implement SSO solutions between internal applications and external vendors.
• Provide SiteMinder software Installation and Configuration support.
• Infrastructure maintenance and SiteMinder administration.
• Migrating Applications from SiteMinder 6 to R12 and working on migrating application from R12 to R12.5 in development environment and create documentation.
• Troubleshoot problems including complex authentication, SSO, federation issues across all platforms.
• Working on a configuration that supports SAML 2.0, Open ID 2.0, and X.509 (PIV) credentials. Support SiteMinder federation services.
• Coordinated with the Service providers and identity providers during the SAML Certificate upgrade and architectural changes
• Working on issues with Integrating sales force, smart cloud control desk, Qlikview with SiteMinder.
• Coordination with various teams for integration and testing.
• Day to Day tasks involve environment monitoring, solving issues relating to SSO deployment and responsible for system quality assurance and security policies.
• Dashboard, Reporting and Monitoring on the SiteMinder systems and its usage.
• Worked on creating alerts for Wily Introscope, site scope with support and maintenance.
• Configured custom alerts and e-mail notifications based on the business needs.
• Setting up of a parallel robust and redundant Disaster recovery environment in a different data center
• Perform tuning and day-to-day SiteMinder administration activities. Create documentation regarding issues solved and troubleshooting standard in work process.
• Work closely with F5, Networking, and AD teams to resolve any issues or slowness related to logins.
• Experience in Troubleshooting urgent priority tickets with minimum response time.
• Provide 24/7 support for any application outages or issues related to security functions.
• Working on Remedy, Test track pro and Service now ticketing tools.
• Experience in working in UNIX, Linux and Windows environments.

Confidential, AZ

Production Support

Responsibilities:

• Assigned as Siteminder engineer to implement R12 upgrade and 24/7 support to SiteMinder infrastructure.
• Installed, configured, managed and upgraded to R12 from Siteminder 6.0.
• Involved in meetings with application teams to implement single sign on with SiteMinder and implemented SSO across multiple domains and Line of business.
• Installed and configured various web agents in accordance with the web servers involved.
• Involved in installation and configuration of Wily Monitoring Agents in Siteminder Infrastructure.
• Coordinated with the Service providers and identity providers during the SAML Certificate upgrade and architectural changes.
• Documented all design, development and upgrade efforts in testing, staging and production environments.
• Applied patches to SiteMinder infrastructure to meet business needs.
• Performance tuning for SiteMinder to provide better response time, low latency, high availability and maximum throughput.
• Responsible for day to day maintenance of Policy Servers and provided 24X7 support to the testing as well as production SiteMinder infrastructure.
• Monitor user activity through one view monitor, error, and other exception reports to ensure security is being maintained.
• Responsible for day to day maintenance of Policy Servers and troubleshooting production issues.
• Coordinated with testing team to perform baseline and regression tests on applications.

Confidential, SFO, CA

Access Management Associate

Responsibilities:

• Installed, Configured and managed Confidential R12 to implement SSO and work as Identity provider for Confidential .
• Have strong knowledge of SAML metadata, and ability to create and configure encryption and digital signature of SAML assertion and SAML response.
• Deployed federations with both internal systems and external organizations, providing assistance to partner IT staff where necessary.
• Experience in troubleshooting Confidential Policy Servers, Agents on various Web servers and Identity federation authentication and Federated SSO problems.
• Created Realms, Rules, Policies and Responses for protecting applications to work under SSO environment. Implemented password policies for all the applications using SiteMinder.
• Configured and maintained patch levels for Confidential Policy server.
• Created SiteMinder Agents for Federated Authentication and Authorization with partner sites.
• Administered and supported production Siteminder infrastructure components including policy servers, proxies, databases, and directories.
• Created digital certificates and solved issues related to signature errors.
• Co-ordinate and implement the production deployments by achieving minimal downtime of the given environment. Understanding of the interactions between Policy server, Web agent and Federation.
• Worked closely with Identity Management team to ensure proper provisioning of Siteminder users.
• Establish and document standards for authentication, authorization, federation, and web services security as related to the Siteminder environment.
• Day to Day tasks involve environment monitoring, solving issues relating to service provider deployment and responsible for system quality assurance and security policies.