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Account Manager Resume

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Richmond, VA

SUMMARY:

  • Driving revenue through strong business acumen, and efficient project management
  • Over 10 years of experience leading, managing and directing waterfall and agile projects.
  • Skilled at effective and efficient communications, managing complete development lifecycle using DevOps to deliver results promptly within constraints
  • Dynamic, innovative project management professional with proven track record of designing, developing and delivering successful cost - effective information system solutions
  • Result-driven, analytical problem-solver with extensive experience in identifying opportunities and developing new business strategies and implementation framework to meet challenging business demands
  • Demonstrated excellence in project management, business analysis, and conflict management
  • Project leadership experience in managing high profile projects (high ROI and priority)
  • Exceptional ability to build and maintain relationships with technical team, vendors, clients, and stakeholders
  • Excelled in cross-team collaborations, gathering business/support requirements
  • Facilitated scrum ceremonies (release planning, grooming, sprint planning, retrospectives, daily stand-ups)
  • Experienced in translating customer needs into functional requirement specifications (FRS), system requirement specifications (SRS), business requirement documents (BRD)
  • Executed projects in Pharma & IT domains utilizing agile principles and scrum using MS visual studio and team foundation server (TFS) 2015
  • Mentored and assisted support team with diagnosing and troubleshooting impediments and complex issues
  • Interfaced with customer business & multiple vendors to understand the requirements and turn them to functional/technical specifications, working with the team to prioritize user stories in product backlog
  • Deep focus on customer delivery of projects aligning to the vision and prospects of the organization, managing changes, performing continuous integration, configuration management and change control
  • Identified and proposed business process improvements for process workflow using MS Visio
  • Solid exposure to project planning with expertise in spearheading project planning, monitoring performance and ensuring delivery of projects within project baselines
  • Generated RFP documentation (for procurement), organized demos, vendor meetings, conducted product evaluations, analyzed stakeholder feedback to generate reports and conducted negotiations with vendors
  • Performed business analysis and derived NPVs based on ROI and hurdle rate (IRR) to facilitate corporate decision making
  • Managed risks and removed impediments to ensure the team achieved their project goals
  • Outstanding in elicitation techniques; including interviewing, questionnaires, and brainstorming
  • Excellence in translating technical information to end-users at all levels, demonstrated through client-oriented and public-oriented (adhering to confidentiality of sensitive data) presentations of project work
  • Managed multiple projects simultaneously in different phases of project work and executed them successfully

CORE COMPETENCIES:

  • Project Management
  • Consulting
  • Business Analysis
  • Communication Management
  • MS Project

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

Account Manager

Responsibilities:

  • Drove revenues by performing in-depth market research projects and analyzed the market demand periodically.
  • Managed projects within the firm to steer projects towards business requirements and increase ROI.
  • Project was recognized to directly influence sales in the firm, increasing quarterly sales by more than 20%
  • Led team projects and enabled successful implementation, building valuable relationships within the organization.

Confidential, Novato, CA

Project Team Lead

Responsibilities:

  • Business process re-engineering project was initiated for supply chain optimization and scenario planning at Confidential .
  • Served as a team lead on the project to identify stakeholders, collected technical and business requirements (BRD), communicated with vendors to identify the ideal solution that would integrate with Oracle ERP system, generated functional requirement specifications (FRS), system requirement specifications (SRS) documents, identified risks and planned risk responses, managed communications with stakeholders, facilitated demos and vendor meetings to evaluate the software solutions, worked closely with vendors and supply chain management tea
  • Confidential throughout the execution phase, measured ROI and NPV for the project to compare with Confidential ’s hurdle rate (IRR), and prepared a business case report for stakeholders to implement the ideal software solution.
  • Organized kick-off meeting with stakeholders to initiate the project planning process
  • Developed and managed scope, schedule, cost, team, communications, risks, procurement and stakeholders
  • Generated and distributed RFI document to collect responses and evaluated the capabilities of solutions to meet requirements
  • Evaluated the demos of software solutions from Kinaxis, Steelwedge, OM Partners, Llamasoft and Oracle
  • Generated a business case and report to enable implementation of ideal software solution

Confidential, Claremont, CA

Project Team Lead

Responsibilities:

  • At Synedgen Pharmaceuticals, the project was geared to develop a business plan for the commercialization and marketing of advanced wound care products, identifying a marketing strategy, performing market research, conducting interviews with key opinion leaders ( Confidential ), and pitching a comprehensive 5-year plan to VC panel.
  • Worked with Confidential, Inc on a project to develop a comprehensive go-to market plan.
  • Developed a questionnaire and used it to conduct primary market research, to gather information from Confidential regarding their current gene synthesis needs.
  • Analyzed and ranked the needs to focus on the primary requirements.
  • Developed and presented a comprehensive market report to the CEO.

Confidential, Houston, TX

Research Associate Scientist, Department of Nanomedicine

Responsibilities:

  • Managed manufacturing and supply of next-generation x-aptamers for the nano-chemistry core lab.
  • Implemented and followed agile principles using kanban, six sigma, daily standup meetings, and JIT.
  • Performed laboratory procedures, including deoxyribonucleic acid (DNA) synthesis, sequencing, purification, quality assurance, quality control and delivery of final product to customers.
  • Improved consistency by preparing standard operating procedures and other documentation.

Project lead

Confidential

Responsibilities:

  • Spearheaded projects working with life scientists, chemists, and medical scientists to conduct research on the engineering aspects of biological systems.
  • Directed and managed research project initiation, planning and execution, monitoring results, research techniques and methods by performing quality assurance and designing quality control within experiments.
  • Prepared reports and recommendations based on research outcomes, publishing findings in scientific journals and presenting at scientific conferences.
  • Trained undergraduates and graduates, supervising their projects.
  • Developed a novel class of therapeutic agents using backbone and base-modified aptamers, targeting protein biomarker CD44 for treating ovarian and breast cancer.

Confidential, Galveston, TX

Graduate Research Assistant

Responsibilities:

  • Responsible and accountable for thesis projects as a graduate student.
  • Initiated project through research proposal and secured funding for project through graduate fellowship and training program.
  • Defined and managed scope of the project, identified risks, assumptions, managed project budget and completed the planned experiments on time to enable successful completion of projects within budget and schedule.
  • Developed a novel class of aptamers (thioaptamers and x-aptamers) targeting dengue virus Confidential protein to be used as an anti-viral therapeutic agent.
  • Successfully characterized binding of small molecules to protein in protein thermal stability shift experiments
  • Developed thioaptamers targeting dengue virus type-2 envelope protein domain

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